25359871
CustomerApi.Jobs.Insights.ExecuteAccountInsightAgentJob
Queue
insight_agents
Attempt
1 of 2
Priority
0
Tags
...
Node
customer_api@10.10.0.170
Queue Time
15:48.141
Run Time
01:53.944
Inserted
1h ago
Scheduled
1h ago
Completed
1h ago (01:54)
Cancelled
—
Discarded
—
Args
%{
"account_id" => "26590",
"account_insight_agent_id" => "62a39b65-5cb2-4d69-8881-9b2d66170b28"
}
Meta
%{
"deps" => [],
"name" => "execute",
"on_hold" => false,
"partition" => true,
"partition_key" => "HWKtZTHQaymdY4hk8+FhDBu9vA8y1OLNlHXzHjJQaig",
"recorded" => true,
"return" => "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",
"structured" => true,
"uniq" => true,
"uniq_bmp" => [1, 0, 2, 3],
"uniq_conflict" => true,
"uniq_key" => "VFjhg3weouWqeNxyMftu96//8wKG6paajIvnF/LMK2I",
"workflow" => true,
"workflow_id" => "019ddeb0-7e08-78fc-964c-d2c36dc31659"
}
Recorded Output
%{
notes: "Created 1 hygiene insight covering 9 published flows older than 3 weeks with zero seen activity in the last 30 days. Included direct settings links and unpublish actions for each experience.",
insights_data: [
%{
"action_plan" => "Treat this as a cleanup pass, not a problem.\n\n1. Review the linked settings pages and confirm whether each experience is still tied to an active product area or rollout.\n2. Unpublish any experience that is no longer relevant, superseded by a newer flow, or targeting a page/view that no longer gets traffic.\n3. For anything you want to keep live, verify the targeting still matches the current URL patterns and product UI before leaving it published.\n4. Prioritize reviewing **HELM | Map**, since it had no user views but did record an error event.",
"actions" => [
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published experience with ID 5fbb5150-fbce-4280-b511-f3f27c8b577e named \"HELM | Map: Actions Menu: Shape filtering\". This is a routine hygiene action because the experience has had 0 seen users in the last 30 days.",
"title" => "Unpublish Shape Filtering flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to publish the experience with ID 5fbb5150-fbce-4280-b511-f3f27c8b577e named \"HELM | Map: Actions Menu: Shape filtering\" again."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published experience with ID 07b783c2-098a-41b1-92ad-e83f446d7ecf named \"HELM | Map\". This is a routine hygiene action because the experience has had 0 seen users in the last 30 days. Note: it had 1 error event in the same period but no user views.",
"title" => "Unpublish HELM Map flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to publish the experience with ID 07b783c2-098a-41b1-92ad-e83f446d7ecf named \"HELM | Map\" again."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published experience with ID c78c6896-5a96-48c1-a1ef-3e456b613034 named \"HELM | Uploader\". This is a routine hygiene action because the experience has had 0 seen users in the last 30 days.",
"title" => "Unpublish Uploader flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to publish the experience with ID c78c6896-5a96-48c1-a1ef-3e456b613034 named \"HELM | Uploader\" again."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published experience with ID 6225e80c-499c-4388-a73e-22ab46eb73f2 named \"HELM | Grid: Navigation\". This is a routine hygiene action because the experience has had 0 seen users in the last 30 days.",
"title" => "Unpublish Grid Navigation flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to publish the experience with ID 6225e80c-499c-4388-a73e-22ab46eb73f2 named \"HELM | Grid: Navigation\" again."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published experience with ID 97862dda-1193-4670-bb6a-6b61a44f6e0f named \"HELM | Grid\". This is a routine hygiene action because the experience has had 0 seen users in the last 30 days.",
"title" => "Unpublish HELM Grid flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to publish the experience with ID 97862dda-1193-4670-bb6a-6b61a44f6e0f named \"HELM | Grid\" again."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published experience with ID d6ae8a4a-500e-4810-86c3-bb74f5c1c411 named \"HELM | Map: Actions: Marker Options\". This is a routine hygiene action because the experience has had 0 seen users in the last 30 days.",
"title" => "Unpublish Marker Options flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to publish the experience with ID d6ae8a4a-500e-4810-86c3-bb74f5c1c411 named \"HELM | Map: Actions: Marker Options\" again."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published experience with ID 4c0b7ea9-75b4-44e6-b7f2-f6798e646bb2 named \"Feedback Form\". This is a routine hygiene action because the experience has had 0 seen users in the last 30 days.",
"title" => "Unpublish Feedback Form flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to publish the experience with ID 4c0b7ea9-75b4-44e6-b7f2-f6798e646bb2 named \"Feedback Form\" again."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published experience with ID b462ff7a-9fa4-4798-8bba-c917f48e6b80 named \"Navigator Help Center\". This is a routine hygiene action because the experience has had 0 seen users in the last 30 days.",
"title" => "Unpublish Help Center flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to publish the experience with ID b462ff7a-9fa4-4798-8bba-c917f48e6b80 named \"Navigator Help Center\" again."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published experience with ID -KtSeDfXv9AUjwh0Sn0Y named \"Heatmap\". This is a routine hygiene action because the experience has had 0 seen users in the last 30 days.",
"title" => "Unpublish Heatmap flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to publish the experience with ID -KtSeDfXv9AUjwh0Sn0Y named \"Heatmap\" again."
}
],
"cta_text" => "Review inactive experiences",
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Cleaning up inactive published experiences should reduce maintenance overhead, lower the chance of stray targeting or error events, and keep your live Appcues inventory focused on content that supports current adoption goals.",
"finding" => "As part of routine experience hygiene, I found **9 published experiences** that were published more than 3 weeks ago and had **0 seen users in the last 30 days**.\n\n- [HELM | Map: Actions Menu: Shape filtering](https://studio.appcues.com/flows/5fbb5150-fbce-4280-b511-f3f27c8b577e/settings)\n - Type: Flow\n - Designed to teach users how to use **shape filtering** in the HELM map experience\n - Targeting: shown on **app.navigatorhelm.com** when the URL contains **/map**\n - Goals: none configured\n- [HELM | Map](https://studio.appcues.com/flows/07b783c2-098a-41b1-92ad-e83f446d7ecf/settings)\n - Type: Flow\n - Designed as a **map feature walkthrough** covering record counts, snapshot, MapBI, and actions\n - Targeting: shown on **app.navigatorhelm.com** when the URL contains **/map**\n - Goals: none configured\n - Note: had **1 error event** in the last 30 days, but still **0 seen users**\n- [HELM | Uploader](https://studio.appcues.com/flows/c78c6896-5a96-48c1-a1ef-3e456b613034/settings)\n - Type: Flow\n - Designed to explain **uploading/appending data to a table**\n - Targeting: shown on **app.navigatorhelm.com** on **admin** pages\n - Goals: none configured\n- [HELM | Grid: Navigation](https://studio.appcues.com/flows/6225e80c-499c-4388-a73e-22ab46eb73f2/settings)\n - Type: Flow\n - Designed to teach **grid pagination and record count navigation**\n - Targeting: shown on **app.navigatorhelm.com** when the URL ends with **/grid**\n - Goals: none configured\n- [HELM | Grid](https://studio.appcues.com/flows/97862dda-1193-4670-bb6a-6b61a44f6e0f/settings)\n - Type: Flow\n - Designed as a **grid overview** for sorting, locking columns, exporting, and row actions\n - Targeting: shown on **app.navigatorhelm.com** when the URL ends with **/grid**\n - Goals: none configured\n- [HELM | Map: Actions: Marker Options](https://studio.appcues.com/flows/d6ae8a4a-500e-4810-86c3-bb74f5c1c411/settings)\n - Type: Flow\n - Designed to explain **marker image and marker bucket options** in the map actions menu\n - Targeting: shown on **app.navigatorhelm.com** when the URL contains **/map**\n - Goals: none configured\n- [Feedback Form](https://studio.appcues.com/flows/4c0b7ea9-75b4-44e6-b7f2-f6798e646bb2/settings)\n - Type: Flow\n - Designed to collect **product feedback and issue reports**\n - Targeting: shown broadly on **navigatorcore-test.azurewebsites.net** and **app.navigatorcore.com**\n - Goals: none configured\n- [Navigator Help Center](https://studio.appcues.com/flows/b462ff7a-9fa4-4798-8bba-c917f48e6b80/settings)\n - Type: Flow\n - Designed as a **help center launcher** with learning, support, and chat options\n - Targeting: shown on **app.navigatorcre.com** broadly, excluding one segment\n - Goals: none configured\n- [Heatmap](https://studio.appcues.com/flows/-KtSeDfXv9AUjwh0Sn0Y/settings)\n - Type: Flow\n - Designed to explain the **heat map module** and how to interpret clustered geographic data\n - Targeting: shown on **app.navigatorcre.com** on the **heatmap view**\n - Goals: none configured",
"outcomes" => ["engagement", "adoption"],
"priority" => "medium",
"title" => "9 published experiences have had no activity for more than 30 days.",
"type" => "issue"
}
]
}
Errors
No Errors