25361864 CustomerApi.Jobs.PublishNotificationJob
Queue notifications
Attempt 5 of 5
Priority 0
Tags ...
Node customer_api@10.10.1.214
Queue Time 00:00.313
Run Time 00:00.007
Inserted 1h ago
Scheduled 1h ago
Completed
Cancelled
Discarded 1h ago

Args

%{
  "account_id" => "81834",
  "data" => %{
    "account_insight_agent_id" => "312a7449-beff-4f3e-bf53-7f82961e084c",
    "insights" => [
      %{
        "action_plan" => "Update the body copy and CTA to use the plural form consistently: **materials**. That will make the offer read more naturally and remove ambiguity.",
        "actions" => [],
        "cta_text" => nil,
        "entity_id" => "f0c3101f-f9a0-47bd-a492-c23e4c89cbdd",
        "entity_type" => "flow",
        "expected_impact" => "Cleaner promotional copy should improve trust and reduce hesitation on a high-visibility CTA.",
        "finding" => "I found a likely copy typo in [Print materials, merchants 0 $30 day sales](https://studio.appcues.com/flows/f0c3101f-f9a0-47bd-a492-c23e4c89cbdd/analytics).\n\nPotential typos:\n- **\"With print material\"** → likely **\"With print materials\"**\n- **\"Request Material Today!\"** → likely **\"Request Materials Today!\"**\n\nThis experience is written in English, and the surrounding copy consistently uses the plural **materials**, so the singular form looks unintentional.",
        "outcomes" => ["engagement"],
        "priority" => "medium",
        "title" => "Pluralization typo in print materials promo flow",
        "type" => "issue"
      },
      %{
        "action_plan" => "Replace the phrase with the version that matches the feature intent: either **product group items** or simply **product groups**.",
        "actions" => [],
        "cta_text" => nil,
        "entity_id" => "c55882bf-7725-4dd6-8263-b6cc0c62834a",
        "entity_type" => "flow",
        "expected_impact" => "Fixing the phrasing will make the release note easier to understand at a glance.",
        "finding" => "In [08/10 Features Updates](https://studio.appcues.com/flows/c55882bf-7725-4dd6-8263-b6cc0c62834a/analytics), one bullet appears to have a copy error:\n\n- **\"Added the ability to scroll through all product groups items without searching.\"**\n\nSuggested correction:\n- **\"Added the ability to scroll through all product group items without searching.\"**\n- or, if you meant the collections themselves: **\"Added the ability to scroll through all product groups without searching.\"**\n\nBecause this is English UI copy, **\"product groups items\"** reads as an accidental wording typo rather than a locale variant.",
        "outcomes" => ["engagement"],
        "priority" => "medium",
        "title" => "Feature update flow contains an awkward typo-like phrase",
        "type" => "issue"
      },
      %{
        "action_plan" => "Standardize the heading/button copy to **Delivery Setup** anywhere it is used as a title or label.",
        "actions" => [],
        "cta_text" => nil,
        "entity_id" => nil,
        "entity_type" => nil,
        "expected_impact" => "Small wording fixes like this make onboarding feel more polished and consistent.",
        "finding" => "I found the same likely noun-form typo in two live onboarding experiences:\n\n- [Settings Walkthrough](https://studio.appcues.com/flows/6ac44478-b650-46fc-a0ed-fa1e84600874/analytics): **\"Delivery Set Up\"**\n- [Onboarding Checklist Store Info](https://studio.appcues.com/flows/bd68eb36-72f0-41e9-ba73-dd1e01b62dbe/analytics): **\"Delivery Set Up\"**\n\nSuggested correction in both places:\n- **\"Delivery Setup\"**\n\nI treated this as English copy review rather than a grammar preference because the phrase is being used as a noun/title, where **setup** is the standard spelling.",
        "outcomes" => ["engagement"],
        "priority" => "low",
        "title" => "Two onboarding experiences likely use “Set Up” where “Setup” fits better",
        "type" => "issue"
      }
    ]
  },
  "notification_id" => "743a2009-0adc-422d-aaab-fbae30d8272b",
  "workflow_key" => "insight-issue-added"
}

Meta

%{"orig_scheduled_at" => 1777557630820913, "structured" => true}

Errors

Attempt 5—1h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 4—1h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 3—1h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 2—1h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 1—1h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4