Args

%{
  "account_id" => "55179",
  "data" => %{
    "account_insight_agent_id" => "e4d52426-618d-45b0-8520-312737eb8e0c",
    "insights" => [
      %{
        "action_plan" => "The first 10 properties have quick-action buttons to hide them individually. The remaining 3 properties (_experience_dismissed_e3914506-6ea1-45a6-9a13-5cbee6b99026, _experience_dismissed_fa8ed36a-37c5-42e3-a0f7-793c85103156, _myAppcuesId) can be hidden through Captain AI — ask it to hide them by name — or updated manually in the segment builder UI. Hiding is non-destructive — property data is retained and any property can be made visible again at any time.",
        "actions" => [
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_how-useful-was-this-alert' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_how-useful-was-this-alert",
            "undo_prompt" => "Update user property '_appcuesForm_how-useful-was-this-alert' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_if-other-which-app-do-you-use' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_if-other-which-app-do-you-use",
            "undo_prompt" => "Update user property '_appcuesForm_if-other-which-app-do-you-use' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_which-chat-collaboration-app-do-you-use-at-your-org' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_which-chat-collaboration-app-do-you-use-at-your-org",
            "undo_prompt" => "Update user property '_appcuesForm_which-chat-collaboration-app-do-you-use-at-your-org' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_which-chat-collaboration-app-do-you-use-most-at-your-org' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_which-chat-collaboration-app-do-you-use-most-at-your-org",
            "undo_prompt" => "Update user property '_appcuesForm_which-chat-collaboration-app-do-you-use-most-at-your-org' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_experience_dismissed_1550f089-79a7-43b9-b50c-4ed108fa363a' and set show_in_ui to false.",
            "title" => "Hide _experience_dismissed_1550f089-79a7-43b9-b50c-4ed108fa363a",
            "undo_prompt" => "Update user property '_experience_dismissed_1550f089-79a7-43b9-b50c-4ed108fa363a' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_experience_dismissed_5ffc42bf-d929-46ac-afdc-1a6d21890b67' and set show_in_ui to false.",
            "title" => "Hide _experience_dismissed_5ffc42bf-d929-46ac-afdc-1a6d21890b67",
            "undo_prompt" => "Update user property '_experience_dismissed_5ffc42bf-d929-46ac-afdc-1a6d21890b67' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_experience_dismissed_7885e686-1e52-46e2-9659-bfae0eed96e6' and set show_in_ui to false.",
            "title" => "Hide _experience_dismissed_7885e686-1e52-46e2-9659-bfae0eed96e6",
            "undo_prompt" => "Update user property '_experience_dismissed_7885e686-1e52-46e2-9659-bfae0eed96e6' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_experience_dismissed_9f93b8f7-490b-4b5c-ad7f-8635a160eec5' and set show_in_ui to false.",
            "title" => "Hide _experience_dismissed_9f93b8f7-490b-4b5c-ad7f-8635a160eec5",
            "undo_prompt" => "Update user property '_experience_dismissed_9f93b8f7-490b-4b5c-ad7f-8635a160eec5' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_experience_dismissed_a9e12837-b422-447d-9c8e-1622ea6736e4' and set show_in_ui to false.",
            "title" => "Hide _experience_dismissed_a9e12837-b422-447d-9c8e-1622ea6736e4",
            "undo_prompt" => "Update user property '_experience_dismissed_a9e12837-b422-447d-9c8e-1622ea6736e4' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_experience_dismissed_e32529f0-8205-48ff-9e78-b57f08534b84' and set show_in_ui to false.",
            "title" => "Hide _experience_dismissed_e32529f0-8205-48ff-9e78-b57f08534b84",
            "undo_prompt" => "Update user property '_experience_dismissed_e32529f0-8205-48ff-9e78-b57f08534b84' and set show_in_ui to true."
          }
        ],
        "cta_text" => nil,
        "entity_id" => nil,
        "entity_type" => nil,
        "expected_impact" => "Cleaner segment builder with only active properties",
        "finding" => "Found 13 stale user properties that are visible, not auto-tracked, and not used by any experience.\n\nLast seen > 90 days ago:\n\n_appcuesForm_how-useful-was-this-alert - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_how-useful-was-this-alert)\n\n_appcuesForm_if-other-which-app-do-you-use - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_if-other-which-app-do-you-use)\n\n_appcuesForm_which-chat-collaboration-app-do-you-use-at-your-org - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_which-chat-collaboration-app-do-you-use-at-your-org)\n\n_appcuesForm_which-chat-collaboration-app-do-you-use-most-at-your-org - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_which-chat-collaboration-app-do-you-use-most-at-your-org)\n\n_experience_dismissed_1550f089-79a7-43b9-b50c-4ed108fa363a - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_1550f089-79a7-43b9-b50c-4ed108fa363a)\n\n_experience_dismissed_5ffc42bf-d929-46ac-afdc-1a6d21890b67 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_5ffc42bf-d929-46ac-afdc-1a6d21890b67)\n\n_experience_dismissed_7885e686-1e52-46e2-9659-bfae0eed96e6 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_7885e686-1e52-46e2-9659-bfae0eed96e6)\n\n_experience_dismissed_9f93b8f7-490b-4b5c-ad7f-8635a160eec5 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_9f93b8f7-490b-4b5c-ad7f-8635a160eec5)\n\n_experience_dismissed_a9e12837-b422-447d-9c8e-1622ea6736e4 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_a9e12837-b422-447d-9c8e-1622ea6736e4)\n\n_experience_dismissed_e32529f0-8205-48ff-9e78-b57f08534b84 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_e32529f0-8205-48ff-9e78-b57f08534b84)\n\n_experience_dismissed_e3914506-6ea1-45a6-9a13-5cbee6b99026 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_e3914506-6ea1-45a6-9a13-5cbee6b99026)\n\n_experience_dismissed_fa8ed36a-37c5-42e3-a0f7-793c85103156 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_fa8ed36a-37c5-42e3-a0f7-793c85103156)\n\n_myAppcuesId - [View](https://studio.appcues.com/settings/properties/user?search=_myAppcuesId)",
        "outcomes" => [],
        "priority" => "high",
        "title" => "Found 13 stale user properties to hide",
        "type" => "opportunity"
      }
    ]
  },
  "notification_id" => "841d7c85-4a52-44be-8d82-e480a5bba605",
  "workflow_key" => "insight-opportunity-added"
}

Meta

%{"orig_scheduled_at" => 1777557729079133, "structured" => true}

Errors

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4