25361874
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.109
Queue Time
00:00.332
Run Time
00:00.008
Inserted
1h ago
Scheduled
1h ago
Completed
—
Cancelled
—
Discarded
1h ago
Args
%{
"account_id" => "24538",
"data" => %{
"account_insight_agent_id" => "32033caa-2a5f-4e7c-b98a-4c1434601157",
"insights" => [
%{
"action_plan" => "Update the published copy in this legacy flow so the sentence reads naturally and preserves the technical meaning. Since this is not an Embed or Flow 2.0 experience, I did not generate an immediate action.",
"actions" => [],
"cta_text" => "Review flow copy",
"entity_id" => "5873f741-4ccd-4121-b153-c8174860ec05",
"entity_type" => "flow",
"expected_impact" => "Removes a visible copy error from a live release announcement and improves trust in product messaging.",
"finding" => "In **frevvo 10.2 - What's New**, the live copy includes the phrase **\"Forms and workflows built from schema will us a cached version of the schema at runtime.\"**\n\nThis appears to be a typo in the published experience. Suggested correction: **\"will use a cached version\"**.\n\nReview it here: [frevvo 10.2 - What's New](https://studio.appcues.com/flows/5873f741-4ccd-4121-b153-c8174860ec05/analytics)",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "Release note flow has a typo in schema refresh copy",
"type" => "issue"
},
%{
"action_plan" => "Fix the sentence in the live experience so the feature description reads clearly. Since this is not an Embed or Flow 2.0 experience, I did not generate an immediate action.",
"actions" => [],
"cta_text" => "Review flow copy",
"entity_id" => "bfd77b29-e9fc-4fa7-a9a3-3d3c679ef5f3",
"entity_type" => "flow",
"expected_impact" => "Improves clarity and polish in a customer-facing release note flow.",
"finding" => "In **frevvo 10.3 - What's New**, the live copy says **\"Capture the total number files, total file size, rename files...\"**\n\nThis appears to be missing a word. Suggested correction: **\"Capture the total number of files...\"**\n\nReview it here: [frevvo 10.3 - What's New](https://studio.appcues.com/flows/bfd77b29-e9fc-4fa7-a9a3-3d3c679ef5f3/analytics)",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "Live release announcement is missing a word",
"type" => "issue"
},
%{
"action_plan" => "Clean up the duplicated wording in this live help experience to reduce friction for admins reading product guidance. Since this is not an Embed or Flow 2.0 experience, I did not generate an immediate action.",
"actions" => [],
"cta_text" => "Review help flow",
"entity_id" => "-KnkKzPr0aPX461UxbEM",
"entity_type" => "flow",
"expected_impact" => "Makes in-app help easier to understand for users learning flow setup.",
"finding" => "In **Context Help - Flow Properties**, the live help text says **\"It's very important to setup these up.\"**\n\nThis reads as a copy error. Suggested correction: **\"It's very important to set these up.\"**\n\nReview it here: [Context Help - Flow Properties](https://studio.appcues.com/flows/-KnkKzPr0aPX461UxbEM/analytics)",
"outcomes" => ["activation", "engagement"],
"priority" => "medium",
"title" => "Help flow contains duplicated wording",
"type" => "issue"
},
%{
"action_plan" => "Repair the incomplete sentence in this live guided tour so new users are not interrupted by obviously broken copy. Since this is not an Embed or Flow 2.0 experience, I did not generate an immediate action.",
"actions" => [],
"cta_text" => "Review guided tour",
"entity_id" => "-KprqhAr0tY9QUAMPWk9",
"entity_type" => "flow",
"expected_impact" => "Reduces confusion in a guided onboarding experience and improves perceived product quality.",
"finding" => "In **Guided Tour - LA Flow Designer**, the opening copy includes a broken sentence: **\"We'll walk through some and then modify it to route to Finance for real.\"**\n\nThis looks like missing text rather than a stylistic choice. Suggested correction: replace it with a complete phrase such as **\"We'll walk through some common settings and then modify it to route to Finance for real.\"**\n\nReview it here: [Guided Tour - LA Flow Designer](https://studio.appcues.com/flows/-KprqhAr0tY9QUAMPWk9/analytics)",
"outcomes" => ["activation", "engagement"],
"priority" => "high",
"title" => "Guided tour step has a broken sentence in live copy",
"type" => "issue"
}
]
},
"notification_id" => "8fa0292f-bcb6-4ad9-bcff-6e184ed3eb18",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777557785134473, "structured" => true}
Errors
Attempt 5—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4