Args

%{
  "account_id" => "63922",
  "data" => %{
    "account_insight_agent_id" => "7c0d8df1-c1d0-419e-8733-840d39ad05a2",
    "insights" => [
      %{
        "action_plan" => "Update the phrase **\"Pharamcy KnowledgeBase\"** to **\"Pharmacy KnowledgeBase\"** in the body copy. Keep the existing capitalization style if that matches your brand convention.",
        "actions" => [],
        "cta_text" => "Review typo",
        "entity_id" => "87c811df-7c1e-4405-b262-d695ebb7ec5d",
        "entity_type" => "flow",
        "expected_impact" => "Fixing the typo should improve polish and trust in this support flow.",
        "finding" => "In **Pharmacy KnowledgeBase**, the live copy includes the phrase **\"Pharamcy KnowledgeBase\"**, which appears to be a misspelling in an otherwise English-language experience.\n\nReview: [Open live flow](https://studio.appcues.com/flows/87c811df-7c1e-4405-b262-d695ebb7ec5d/analytics)",
        "outcomes" => ["engagement"],
        "priority" => "medium",
        "title" => "Typo in Pharmacy KnowledgeBase flow copy",
        "type" => "issue"
      },
      %{
        "action_plan" => "Correct **\"Pharamcy\"** to **\"Pharmacy\"** so the sentence reads **\"Click the image above to be directed to the dedicated Pharmacy KnowledgeBase.\"**",
        "actions" => [],
        "cta_text" => "Review typo",
        "entity_id" => "e3d9d6c6-7482-4af0-af22-eb91269de5bd",
        "entity_type" => "flow",
        "expected_impact" => "This removes a visible spelling error in a customer-facing help experience.",
        "finding" => "In **Video Guide - Pharmacy - Process Orders**, the live copy also includes **\"Pharamcy KnowledgeBase\"**.\n\nReview: [Open live flow](https://studio.appcues.com/flows/e3d9d6c6-7482-4af0-af22-eb91269de5bd/analytics)",
        "outcomes" => ["engagement"],
        "priority" => "medium",
        "title" => "Video Guide flow has the same pharmacy misspelling",
        "type" => "issue"
      },
      %{
        "action_plan" => "Replace the phrase with contact-specific copy, such as **\"Tutorial video explains how to easily add a contact!\"**",
        "actions" => [],
        "cta_text" => "Review typo",
        "entity_id" => "1461a3d4-5af4-4f05-84a5-57788a7f66e5",
        "entity_type" => "flow",
        "expected_impact" => "Aligning the copy with the experience topic should reduce confusion and make the flow feel more intentional.",
        "finding" => "In **Adding Contacts**, the subheading says **\"Tutorial video explains how to easily add a resident!\"** That appears to be a copy/paste error because the experience is about contacts, not residents.\n\nReview: [Open live flow](https://studio.appcues.com/flows/1461a3d4-5af4-4f05-84a5-57788a7f66e5/analytics)",
        "outcomes" => ["engagement", "activation"],
        "priority" => "medium",
        "title" => "Adding Contacts flow references the wrong object",
        "type" => "issue"
      },
      %{
        "action_plan" => "Update that step copy to **\"Tutorial video explains how to easily add a contact!\"** or **\"Tutorial video explains how to easily add contacts!\"**, depending on your preferred style.",
        "actions" => [],
        "cta_text" => "Review typo",
        "entity_id" => "0448a393-610b-420a-aea3-898e7e858c82",
        "entity_type" => "flow",
        "expected_impact" => "Correcting the wording should make onboarding content clearer and more credible.",
        "finding" => "In **Get Started**, the **Adding Contacts** step includes **\"Tutorial video explains how to easily add a resident!\"** This looks inconsistent with the step title and likely should refer to contacts.\n\nReview: [Open live flow](https://studio.appcues.com/flows/0448a393-610b-420a-aea3-898e7e858c82/analytics)",
        "outcomes" => ["activation", "engagement"],
        "priority" => "medium",
        "title" => "Get Started flow repeats the contact/resident copy error",
        "type" => "issue"
      }
    ]
  },
  "notification_id" => "f0712812-b5a1-413d-a3a6-1466cf8cbc2c",
  "workflow_key" => "insight-issue-added"
}

Meta

%{"orig_scheduled_at" => 1777557798339146, "structured" => true}

Errors

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4