25361882 CustomerApi.Jobs.PublishNotificationJob
Queue notifications
Attempt 5 of 5
Priority 0
Tags ...
Node customer_api@10.10.1.214
Queue Time 00:00.332
Run Time 00:00.007
Inserted 1h ago
Scheduled 1h ago
Completed
Cancelled
Discarded 1h ago

Args

%{
  "account_id" => "77602",
  "data" => %{
    "account_insight_agent_id" => "443bc78b-2d8c-4e76-a46a-859af196d229",
    "insights" => [
      %{
        "action_plan" => "Update the tooltip copy so the sentence reads cleanly with **\"integrate\"** as one word. After publishing the fix, quickly preview the step to confirm the line break no longer creates the false typo.",
        "actions" => [],
        "cta_text" => "Review flow copy",
        "entity_id" => "88e6da9e-92cc-4b87-b70a-36910e4dd29e",
        "entity_type" => "flow",
        "expected_impact" => "Removing the broken word should improve trust and readability in this onboarding flow, especially for users evaluating API capabilities.",
        "finding" => "In [Onboarding Indices](https://studio.appcues.com/flows/88e6da9e-92cc-4b87-b70a-36910e4dd29e/analytics), one tooltip appears to break a word mid-sentence:\n\n- Current phrase: **\"Find API keys and information to i ntegrate directly with our platform...\"**\n- Suggested correction: **\"Find API keys and information to integrate directly with our platform...\"**\n\nThis reads like an unintended copy split rather than a locale-specific spelling choice.",
        "outcomes" => ["activation", "engagement"],
        "priority" => "medium",
        "title" => "Onboarding Indices has a visible split-word typo",
        "type" => "issue"
      },
      %{
        "action_plan" => "Revise the headline to **\"Refine results with filters\"** so the title matches the body copy and product terminology. Then preview the live step for consistency with the surrounding onboarding language.",
        "actions" => [],
        "cta_text" => "Review flow copy",
        "entity_id" => "f70deb04-9c6e-44e7-ab5e-393f0d42631f",
        "entity_type" => "flow",
        "expected_impact" => "A small copy fix like this can make the flow feel more polished and reduce friction in feature education.",
        "finding" => "In [Onboarding Rate Management](https://studio.appcues.com/flows/f70deb04-9c6e-44e7-ab5e-393f0d42631f/analytics), one headline likely contains a copy mistake:\n\n- Current phrase: **\"Refine results with filter\"**\n- Suggested correction: **\"Refine results with filters\"**\n\nGiven the supporting body copy says **\"Use filters to quickly narrow results...\"**, the singular **\"filter\"** looks unintentional rather than stylistic.",
        "outcomes" => ["activation", "adoption"],
        "priority" => "medium",
        "title" => "Onboarding Rate Management uses likely incorrect singular wording",
        "type" => "issue"
      },
      %{
        "action_plan" => "Remove the extra space before the exclamation point in the headline. While updating the modal, give the rest of the sentence spacing a quick QA pass to catch any similar formatting artifacts.",
        "actions" => [],
        "cta_text" => "Review announcement copy",
        "entity_id" => "2f61eb52-18eb-4e80-885c-20c3aaeabfee",
        "entity_type" => "flow",
        "expected_impact" => "This should improve perceived polish in a high-visibility announcement modal.",
        "finding" => "In [Try our new in-app NYFI Index-Linked Rate Simulator](https://studio.appcues.com/flows/2f61eb52-18eb-4e80-885c-20c3aaeabfee/analytics), the headline includes unusual spacing before punctuation:\n\n- Current phrase: **\"Try our new in-app NYFI Index-Linked Rate Simulator !\"**\n- Suggested correction: **\"Try our new in-app NYFI Index-Linked Rate Simulator!\"**\n\nThis is not a locale-specific punctuation pattern in the surrounding English copy, so it is likely accidental.",
        "outcomes" => ["engagement"],
        "priority" => "low",
        "title" => "Rate Simulator announcement has punctuation spacing issue",
        "type" => "issue"
      }
    ]
  },
  "notification_id" => "f3574509-f9e9-450a-95cf-3232c7682e82",
  "workflow_key" => "insight-issue-added"
}

Meta

%{"orig_scheduled_at" => 1777557803639402, "structured" => true}

Errors

Attempt 5—1h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 4—1h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 3—1h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 2—1h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 1—1h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4