25361882
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.214
Queue Time
00:00.332
Run Time
00:00.007
Inserted
1h ago
Scheduled
1h ago
Completed
—
Cancelled
—
Discarded
1h ago
Args
%{
"account_id" => "77602",
"data" => %{
"account_insight_agent_id" => "443bc78b-2d8c-4e76-a46a-859af196d229",
"insights" => [
%{
"action_plan" => "Update the tooltip copy so the sentence reads cleanly with **\"integrate\"** as one word. After publishing the fix, quickly preview the step to confirm the line break no longer creates the false typo.",
"actions" => [],
"cta_text" => "Review flow copy",
"entity_id" => "88e6da9e-92cc-4b87-b70a-36910e4dd29e",
"entity_type" => "flow",
"expected_impact" => "Removing the broken word should improve trust and readability in this onboarding flow, especially for users evaluating API capabilities.",
"finding" => "In [Onboarding Indices](https://studio.appcues.com/flows/88e6da9e-92cc-4b87-b70a-36910e4dd29e/analytics), one tooltip appears to break a word mid-sentence:\n\n- Current phrase: **\"Find API keys and information to i ntegrate directly with our platform...\"**\n- Suggested correction: **\"Find API keys and information to integrate directly with our platform...\"**\n\nThis reads like an unintended copy split rather than a locale-specific spelling choice.",
"outcomes" => ["activation", "engagement"],
"priority" => "medium",
"title" => "Onboarding Indices has a visible split-word typo",
"type" => "issue"
},
%{
"action_plan" => "Revise the headline to **\"Refine results with filters\"** so the title matches the body copy and product terminology. Then preview the live step for consistency with the surrounding onboarding language.",
"actions" => [],
"cta_text" => "Review flow copy",
"entity_id" => "f70deb04-9c6e-44e7-ab5e-393f0d42631f",
"entity_type" => "flow",
"expected_impact" => "A small copy fix like this can make the flow feel more polished and reduce friction in feature education.",
"finding" => "In [Onboarding Rate Management](https://studio.appcues.com/flows/f70deb04-9c6e-44e7-ab5e-393f0d42631f/analytics), one headline likely contains a copy mistake:\n\n- Current phrase: **\"Refine results with filter\"**\n- Suggested correction: **\"Refine results with filters\"**\n\nGiven the supporting body copy says **\"Use filters to quickly narrow results...\"**, the singular **\"filter\"** looks unintentional rather than stylistic.",
"outcomes" => ["activation", "adoption"],
"priority" => "medium",
"title" => "Onboarding Rate Management uses likely incorrect singular wording",
"type" => "issue"
},
%{
"action_plan" => "Remove the extra space before the exclamation point in the headline. While updating the modal, give the rest of the sentence spacing a quick QA pass to catch any similar formatting artifacts.",
"actions" => [],
"cta_text" => "Review announcement copy",
"entity_id" => "2f61eb52-18eb-4e80-885c-20c3aaeabfee",
"entity_type" => "flow",
"expected_impact" => "This should improve perceived polish in a high-visibility announcement modal.",
"finding" => "In [Try our new in-app NYFI Index-Linked Rate Simulator](https://studio.appcues.com/flows/2f61eb52-18eb-4e80-885c-20c3aaeabfee/analytics), the headline includes unusual spacing before punctuation:\n\n- Current phrase: **\"Try our new in-app NYFI Index-Linked Rate Simulator !\"**\n- Suggested correction: **\"Try our new in-app NYFI Index-Linked Rate Simulator!\"**\n\nThis is not a locale-specific punctuation pattern in the surrounding English copy, so it is likely accidental.",
"outcomes" => ["engagement"],
"priority" => "low",
"title" => "Rate Simulator announcement has punctuation spacing issue",
"type" => "issue"
}
]
},
"notification_id" => "f3574509-f9e9-450a-95cf-3232c7682e82",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777557803639402, "structured" => true}
Errors
Attempt 5—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4