25361891
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.214
Queue Time
00:00.339
Run Time
00:00.010
Inserted
1h ago
Scheduled
1h ago
Completed
—
Cancelled
—
Discarded
1h ago
Args
%{
"account_id" => "50436",
"data" => %{
"account_insight_agent_id" => "2e2dd316-a9fc-46e3-a7a8-1a8ec5ef2afe",
"insights" => [
%{
"action_plan" => "Review and correct these onboarding flows first. They appear in early user journeys, so even small spelling issues can reduce confidence in the product experience.",
"actions" => [],
"cta_text" => "Review copy issues",
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Cleaning up these first-run tours should improve trust and polish for new users, supporting activation and early engagement.",
"finding" => "I found several live onboarding flows with clear typo candidates in customer-facing copy:\n\n- [Profile photo](https://studio.appcues.com/flows/-LdpgZYZ3PctRI4OFx4t/analytics): **\"Click onthe face and lets fix that.\"** → likely **\"Click on the face and let's fix that.\"**\n- [Notification Preferences](https://studio.appcues.com/flows/-LcK54L4D4jwYa4JSq14/analytics): **\"Notifcations across all of your jobs...\"** → likely **\"Notifications across all of your jobs...\"**\n- [Profile Information](https://studio.appcues.com/flows/-LcOr57CqLZVCgYEODQB/analytics): **\"The a look at the information...\"** → likely **\"Take a look at the information...\"**\n- [Job Detail Intro](https://studio.appcues.com/flows/-LcNioa42FF_PU8AwEK6/analytics): **\"track prrogress\"** → **\"track progress\"**; **\"job reqiuest\"** → **\"job request\"**",
"outcomes" => ["activation", "engagement"],
"priority" => "high",
"title" => "New-user profile and notification tours contain obvious spelling errors",
"type" => "issue"
},
%{
"action_plan" => "Prioritize these next, especially the request flows. They explain operational workflows, so correcting the copy will reduce friction and make instructions easier to trust and follow.",
"actions" => [],
"cta_text" => "Review operational flows",
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Clearer request and attendance guidance should improve adoption of these workflows and reduce hesitation during task completion.",
"finding" => "I found another cluster of clear typo candidates in live request-related flows:\n\n- [Requesting](https://studio.appcues.com/flows/-LcJ__3YZ6T1qOUIG6rH/analytics): **\"schedule reqeusts\"** → **\"schedule requests\"**; **\"breifly describe\"** → **\"briefly describe\"**\n- [TOAN](https://studio.appcues.com/flows/-LeEkp2zasCQAk7PvhWt/analytics): **\"submied\"** → **\"submitted\"**; **\"accrurals\"** → **\"accruals\"**\n- [Resource allocation - intro](https://studio.appcues.com/flows/-LdtqvKTZDjbouJtR3fC/analytics): **\"an visual overview\"** → **\"a visual overview\"**; **\"helpfull\"** → **\"helpful\"**\n- [Routing board - features](https://studio.appcues.com/flows/-LdoukNsSPGWGrZMqpMB/analytics): **\"to as a quick way\"** appears malformed and likely needs revision",
"outcomes" => ["adoption", "engagement"],
"priority" => "high",
"title" => "Request and attendance flows have multiple live copy typos",
"type" => "issue"
},
%{
"action_plan" => "Update these announcement flows after the onboarding/request flows. The copy issues are smaller, but they still weaken the credibility of product announcements.",
"actions" => [],
"cta_text" => "Review announcement copy",
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Fixing announcement copy should improve perceived polish and help users focus on the feature message instead of the wording.",
"finding" => "Several live announcement flows also contain likely typos:\n\n- [Style Suffix Search New Feature](https://studio.appcues.com/flows/4ed686de-a857-41b7-aeff-118d4035d34a/analytics): **\"suffx\"** → **\"suffix\"**\n- [Files Tab](https://studio.appcues.com/flows/-LpFnZmayhhDY6yKKNqa/analytics): **\"dividied\"** → **\"divided\"**\n- [Reporting Announcement](https://studio.appcues.com/flows/771bcb5e-2617-4717-9e16-d9bb5b8109b4/analytics): opening sentence **\"It's the S recently introduced...\"** appears malformed; likely intended as **\"ITS recently introduced...\"** or another brand-corrected rewrite\n\nI treated brand-specific wording cautiously, but these three stand out as likely copy errors rather than locale or terminology differences.",
"outcomes" => ["engagement", "adoption"],
"priority" => "medium",
"title" => "Feature announcement flows still have visible spelling mistakes",
"type" => "issue"
}
]
},
"notification_id" => "fec93fe2-d90a-45a0-bb2b-e44263adbc8c",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777557810539664, "structured" => true}
Errors
Attempt 5—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4