25361904 CustomerApi.Jobs.PublishNotificationJob
Queue notifications
Attempt 5 of 5
Priority 0
Tags ...
Node customer_api@10.10.1.109
Queue Time 00:00.347
Run Time 00:00.006
Inserted 17h ago
Scheduled 17h ago
Completed
Cancelled
Discarded 17h ago

Args

%{
  "account_id" => "208025",
  "data" => %{
    "account_insight_agent_id" => "dc536bb3-4402-4157-a1ff-733b48de7692",
    "insights" => [
      %{
        "action_plan" => "No cleanup is needed right now. Treat this as a routine hygiene check and continue monitoring for published experiences that reach zero activity over a full 30-day window. If you want to reduce clutter proactively, review low-traffic items like the onboarding checklist to confirm they still serve an active audience.",
        "actions" => [],
        "cta_text" => nil,
        "entity_id" => nil,
        "entity_type" => nil,
        "expected_impact" => "Keeps your published experience inventory tidy without removing content that still reaches users, supporting ongoing engagement and retention hygiene.",
        "finding" => "I reviewed **8 published experiences** that were created more than **3 weeks ago** and found **0 experiences** with **no seen events or enrollments in the last 30 days**.\n\nReviewed items:\n- [Address Validation > Setting tab](https://studio.appcues.com/flows/668a44d5-33b0-4c29-8564-7a5e2b4d9df5/settings)\n  - Type: Flow\n  - Designed to support address validation settings based on its name\n- [CSAT](https://studio.appcues.com/flows/0a28a8d9-687c-4406-9df7-e5219e4ef631/settings)\n  - Type: Flow\n  - Designed to collect customer satisfaction feedback\n- [CSAT: Shopify](https://studio.appcues.com/flows/d15c7186-f63a-4a40-946d-762a5c046410/settings)\n  - Type: Flow\n  - Designed to collect customer satisfaction feedback from Shopify users\n- [Get Review - Rate Calc Shopify Users](https://studio.appcues.com/flows/554e1061-b720-46b2-bca3-1b01d552f733/settings)\n  - Type: Flow\n  - Designed to prompt Shopify users for a review after using rate calculation\n- [Get Review - Rate Calc BigCommerce Users](https://studio.appcues.com/flows/e5d50fa5-d8dd-4716-af28-6d171ac271f0/settings)\n  - Type: Flow\n  - Designed to prompt BigCommerce users for a review after using rate calculation\n- [Get Review - Rate Calc Non Shopify & BigCommerce Users](https://studio.appcues.com/flows/fe70bc66-9339-4524-852e-9b73b24c051c/settings)\n  - Type: Flow\n  - Designed to prompt other users for a review after using rate calculation\n- [Updated Privacy Policy March 2026](https://studio.appcues.com/flows/772715c8-173d-47ed-8005-ef6403d8f347/settings)\n  - Type: Flow\n  - Designed to communicate a privacy policy update\n- [Onboarding](https://studio.appcues.com/checklists/21533ea2-be42-4297-ac5c-43e1a4c76c38/edit)\n  - Type: Checklist\n  - Designed to guide new users through onboarding tasks\n\nNo pins, banners, or launchpads were both **published** and available to review in this account for this sweep.",
        "outcomes" => ["engagement", "retention"],
        "priority" => "low",
        "title" => "0 published experiences have had no activity for more than 30 days.",
        "type" => "opportunity"
      }
    ]
  },
  "notification_id" => "cd4bc4a8-55d7-4aab-91d9-86420d5269e8",
  "workflow_key" => "insight-opportunity-added"
}

Meta

%{"orig_scheduled_at" => 1777557831186855, "structured" => true}

Errors

Attempt 5—17h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 4—17h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 3—17h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 2—17h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 1—17h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4