25361904
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.109
Queue Time
00:00.347
Run Time
00:00.006
Inserted
17h ago
Scheduled
17h ago
Completed
—
Cancelled
—
Discarded
17h ago
Args
%{
"account_id" => "208025",
"data" => %{
"account_insight_agent_id" => "dc536bb3-4402-4157-a1ff-733b48de7692",
"insights" => [
%{
"action_plan" => "No cleanup is needed right now. Treat this as a routine hygiene check and continue monitoring for published experiences that reach zero activity over a full 30-day window. If you want to reduce clutter proactively, review low-traffic items like the onboarding checklist to confirm they still serve an active audience.",
"actions" => [],
"cta_text" => nil,
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Keeps your published experience inventory tidy without removing content that still reaches users, supporting ongoing engagement and retention hygiene.",
"finding" => "I reviewed **8 published experiences** that were created more than **3 weeks ago** and found **0 experiences** with **no seen events or enrollments in the last 30 days**.\n\nReviewed items:\n- [Address Validation > Setting tab](https://studio.appcues.com/flows/668a44d5-33b0-4c29-8564-7a5e2b4d9df5/settings)\n - Type: Flow\n - Designed to support address validation settings based on its name\n- [CSAT](https://studio.appcues.com/flows/0a28a8d9-687c-4406-9df7-e5219e4ef631/settings)\n - Type: Flow\n - Designed to collect customer satisfaction feedback\n- [CSAT: Shopify](https://studio.appcues.com/flows/d15c7186-f63a-4a40-946d-762a5c046410/settings)\n - Type: Flow\n - Designed to collect customer satisfaction feedback from Shopify users\n- [Get Review - Rate Calc Shopify Users](https://studio.appcues.com/flows/554e1061-b720-46b2-bca3-1b01d552f733/settings)\n - Type: Flow\n - Designed to prompt Shopify users for a review after using rate calculation\n- [Get Review - Rate Calc BigCommerce Users](https://studio.appcues.com/flows/e5d50fa5-d8dd-4716-af28-6d171ac271f0/settings)\n - Type: Flow\n - Designed to prompt BigCommerce users for a review after using rate calculation\n- [Get Review - Rate Calc Non Shopify & BigCommerce Users](https://studio.appcues.com/flows/fe70bc66-9339-4524-852e-9b73b24c051c/settings)\n - Type: Flow\n - Designed to prompt other users for a review after using rate calculation\n- [Updated Privacy Policy March 2026](https://studio.appcues.com/flows/772715c8-173d-47ed-8005-ef6403d8f347/settings)\n - Type: Flow\n - Designed to communicate a privacy policy update\n- [Onboarding](https://studio.appcues.com/checklists/21533ea2-be42-4297-ac5c-43e1a4c76c38/edit)\n - Type: Checklist\n - Designed to guide new users through onboarding tasks\n\nNo pins, banners, or launchpads were both **published** and available to review in this account for this sweep.",
"outcomes" => ["engagement", "retention"],
"priority" => "low",
"title" => "0 published experiences have had no activity for more than 30 days.",
"type" => "opportunity"
}
]
},
"notification_id" => "cd4bc4a8-55d7-4aab-91d9-86420d5269e8",
"workflow_key" => "insight-opportunity-added"
}
Meta
%{"orig_scheduled_at" => 1777557831186855, "structured" => true}
Errors
Attempt 5—17h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—17h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—17h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—17h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—17h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4