25361905
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.109
Queue Time
00:00.335
Run Time
00:00.007
Inserted
4h ago
Scheduled
4h ago
Completed
—
Cancelled
—
Discarded
4h ago
Args
%{
"account_id" => "223960",
"data" => %{
"account_insight_agent_id" => "25b4c131-a8c1-4e89-a58f-7954a523d1c4",
"insights" => [
%{
"action_plan" => "Update the sentence so the flow reads naturally in Swedish. This is a small fix, but it appears in a high-visibility welcome experience and affects first impressions of the AI assistant.",
"actions" => [
%{
"cta" => "Run",
"prompt" => "Use the web_builder update_step_content capability to update the published web flow \"AI Welcome message\" (experience ID: b0193d14-6cfb-46b3-ba46-ea1151b52a50). In container/step group 0a569c78-d0df-43b8-8fec-49e94014b0f0, step 09d1ceb5-b17c-43e0-9d33-5092a307c15b, locate the rich text content containing the sentence \"Få sammanfattningar omedelbart, direkt från vårt kliniska förankrade och kvalitetssäkrade innehåll.\" Change only that phrase to \"Få sammanfattningar omedelbart, direkt från vårt kliniskt förankrade och kvalitetssäkrade innehåll.\" Preserve all other content, formatting, emojis, links, styling, and button configuration exactly as-is.",
"title" => "Fix copy in AI welcome flow",
"undo_prompt" => "Use the web_builder update_step_content capability to update the web flow \"AI Welcome message\" (experience ID: b0193d14-6cfb-46b3-ba46-ea1151b52a50). In container/step group 0a569c78-d0df-43b8-8fec-49e94014b0f0, step 09d1ceb5-b17c-43e0-9d33-5092a307c15b, change the phrase \"Få sammanfattningar omedelbart, direkt från vårt kliniskt förankrade och kvalitetssäkrade innehåll.\" back to \"Få sammanfattningar omedelbart, direkt från vårt kliniska förankrade och kvalitetssäkrade innehåll.\" Preserve all other content and formatting exactly as-is."
}
],
"cta_text" => "Review flow",
"entity_id" => "b0193d14-6cfb-46b3-ba46-ea1151b52a50",
"entity_type" => "flow",
"expected_impact" => "Cleaner launch messaging and higher trust in the welcome experience for new users.",
"finding" => "In **AI Welcome message**, the phrase **\"vårt kliniska förankrade och kvalitetssäkrade innehåll\"** appears to be incorrect Swedish. The likely correction is **\"vårt kliniskt förankrade och kvalitetssäkrade innehåll\"**.\n\nReview it here: [AI Welcome message](https://studio.appcues.com/flows/b0193d14-6cfb-46b3-ba46-ea1151b52a50/analytics)",
"outcomes" => ["activation", "engagement"],
"priority" => "medium",
"title" => "Live welcome flow has a copy error in the core value statement",
"type" => "issue"
},
%{
"action_plan" => "Correct the heading text in the live flow. Because this message appears after negative feedback, polished wording matters even more here.",
"actions" => [
%{
"cta" => "Run",
"prompt" => "Use the web_builder update_step_content capability to update the published web flow \"Follow-up Detractors\" (experience ID: eb449893-b013-4e3d-8838-ba62189e987a). In container/step group 81c38198-97a1-493b-81ef-d9f3e562fac9, step 23ec851d-c8fd-4c65-a665-0d0ff9683f6d, locate the heading text \"Tack! Din feedback är viktigt för oss.\" Change only that sentence to \"Tack! Din feedback är viktig för oss.\" Preserve all other content, styling, and button configuration exactly as-is.",
"title" => "Fix typo in detractor flow",
"undo_prompt" => "Use the web_builder update_step_content capability to update the web flow \"Follow-up Detractors\" (experience ID: eb449893-b013-4e3d-8838-ba62189e987a). In container/step group 81c38198-97a1-493b-81ef-d9f3e562fac9, step 23ec851d-c8fd-4c65-a665-0d0ff9683f6d, change the heading text \"Tack! Din feedback är viktig för oss.\" back to \"Tack! Din feedback är viktigt för oss.\" Preserve all other content and formatting exactly as-is."
}
],
"cta_text" => "Review flow",
"entity_id" => "eb449893-b013-4e3d-8838-ba62189e987a",
"entity_type" => "flow",
"expected_impact" => "A more polished recovery experience that feels more credible and considerate to detractors.",
"finding" => "In **Follow-up Detractors**, the heading **\"Tack! Din feedback är viktigt för oss.\"** appears to contain a grammatical typo. The likely correction is **\"Tack! Din feedback är viktig för oss.\"**\n\nReview it here: [Follow-up Detractors](https://studio.appcues.com/flows/eb449893-b013-4e3d-8838-ba62189e987a/analytics)",
"outcomes" => ["engagement", "retention"],
"priority" => "medium",
"title" => "Live detractor follow-up flow contains a grammatical typo",
"type" => "issue"
}
]
},
"notification_id" => "0047841e-51fb-4691-8c3c-e2b2ea4da25b",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777557835133858, "structured" => true}
Errors
Attempt 5—4h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—4h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—4h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—4h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—4h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4