25361912 CustomerApi.Jobs.PublishNotificationJob
Queue notifications
Attempt 5 of 5
Priority 0
Tags ...
Node customer_api@10.10.1.109
Queue Time 00:00.291
Run Time 00:00.008
Inserted 4h ago
Scheduled 4h ago
Completed
Cancelled
Discarded 4h ago

Args

%{
  "account_id" => "55501",
  "data" => %{
    "account_insight_agent_id" => "33645162-1ef4-4a78-bd56-aa732bf1efff",
    "insights" => [
      %{
        "action_plan" => "The first 10 properties have quick-action buttons to hide them individually. The remaining 8 properties (customer_delivra_branded_product_updates, customer_kb_doc_access, customer_referral_partner_id, customer_support_portal_access, has_site_admin, site_whitelabeled, source, user_id) can be hidden through Captain AI — ask it to hide them by name — or updated manually in the segment builder UI. Hiding is non-destructive — property data is retained and any property can be made visible again at any time.",
        "actions" => [
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_experience_dismissed_08ab6a18-ac0a-4c04-bae5-9e21ccec0f49' and set show_in_ui to false.",
            "title" => "Hide _experience_dismissed_08ab6a18-ac0a-4c04-bae5-9e21ccec0f49",
            "undo_prompt" => "Update user property '_experience_dismissed_08ab6a18-ac0a-4c04-bae5-9e21ccec0f49' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_experience_dismissed_28bf6da0-4be6-4981-bd79-64c1bdc81d93' and set show_in_ui to false.",
            "title" => "Hide _experience_dismissed_28bf6da0-4be6-4981-bd79-64c1bdc81d93",
            "undo_prompt" => "Update user property '_experience_dismissed_28bf6da0-4be6-4981-bd79-64c1bdc81d93' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_experience_dismissed_3163e76d-b496-4954-a363-0cecd1c5d2f8' and set show_in_ui to false.",
            "title" => "Hide _experience_dismissed_3163e76d-b496-4954-a363-0cecd1c5d2f8",
            "undo_prompt" => "Update user property '_experience_dismissed_3163e76d-b496-4954-a363-0cecd1c5d2f8' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_experience_dismissed_4c9e31e4-23b3-4e1c-b020-0f18a6d52361' and set show_in_ui to false.",
            "title" => "Hide _experience_dismissed_4c9e31e4-23b3-4e1c-b020-0f18a6d52361",
            "undo_prompt" => "Update user property '_experience_dismissed_4c9e31e4-23b3-4e1c-b020-0f18a6d52361' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_experience_dismissed_4eb99382-801d-49ff-9cb6-de781477c324' and set show_in_ui to false.",
            "title" => "Hide _experience_dismissed_4eb99382-801d-49ff-9cb6-de781477c324",
            "undo_prompt" => "Update user property '_experience_dismissed_4eb99382-801d-49ff-9cb6-de781477c324' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_experience_dismissed_60e74073-c973-4215-a668-91b0144c150f' and set show_in_ui to false.",
            "title" => "Hide _experience_dismissed_60e74073-c973-4215-a668-91b0144c150f",
            "undo_prompt" => "Update user property '_experience_dismissed_60e74073-c973-4215-a668-91b0144c150f' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_experience_dismissed_98ffa619-792e-4341-b06d-8cd00e64ec2a' and set show_in_ui to false.",
            "title" => "Hide _experience_dismissed_98ffa619-792e-4341-b06d-8cd00e64ec2a",
            "undo_prompt" => "Update user property '_experience_dismissed_98ffa619-792e-4341-b06d-8cd00e64ec2a' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_experience_dismissed_b905b2a6-d54d-4a3f-911b-e9a157e2df49' and set show_in_ui to false.",
            "title" => "Hide _experience_dismissed_b905b2a6-d54d-4a3f-911b-e9a157e2df49",
            "undo_prompt" => "Update user property '_experience_dismissed_b905b2a6-d54d-4a3f-911b-e9a157e2df49' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_myAppcuesId' and set show_in_ui to false.",
            "title" => "Hide _myAppcuesId",
            "undo_prompt" => "Update user property '_myAppcuesId' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property 'account_id' and set show_in_ui to false.",
            "title" => "Hide account_id",
            "undo_prompt" => "Update user property 'account_id' and set show_in_ui to true."
          }
        ],
        "cta_text" => nil,
        "entity_id" => nil,
        "entity_type" => nil,
        "expected_impact" => "Cleaner segment builder with only active properties",
        "finding" => "Found 18 stale user properties that are visible, not auto-tracked, and not used by any experience.\n\nLast seen > 90 days ago:\n\n_experience_dismissed_08ab6a18-ac0a-4c04-bae5-9e21ccec0f49 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_08ab6a18-ac0a-4c04-bae5-9e21ccec0f49)\n\n_experience_dismissed_28bf6da0-4be6-4981-bd79-64c1bdc81d93 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_28bf6da0-4be6-4981-bd79-64c1bdc81d93)\n\n_experience_dismissed_3163e76d-b496-4954-a363-0cecd1c5d2f8 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_3163e76d-b496-4954-a363-0cecd1c5d2f8)\n\n_experience_dismissed_4c9e31e4-23b3-4e1c-b020-0f18a6d52361 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_4c9e31e4-23b3-4e1c-b020-0f18a6d52361)\n\n_experience_dismissed_4eb99382-801d-49ff-9cb6-de781477c324 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_4eb99382-801d-49ff-9cb6-de781477c324)\n\n_experience_dismissed_60e74073-c973-4215-a668-91b0144c150f - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_60e74073-c973-4215-a668-91b0144c150f)\n\n_experience_dismissed_98ffa619-792e-4341-b06d-8cd00e64ec2a - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_98ffa619-792e-4341-b06d-8cd00e64ec2a)\n\n_experience_dismissed_b905b2a6-d54d-4a3f-911b-e9a157e2df49 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_b905b2a6-d54d-4a3f-911b-e9a157e2df49)\n\n_myAppcuesId - [View](https://studio.appcues.com/settings/properties/user?search=_myAppcuesId)\n\naccount_id - [View](https://studio.appcues.com/settings/properties/user?search=account_id)\n\ncustomer_delivra_branded_product_updates - [View](https://studio.appcues.com/settings/properties/user?search=customer_delivra_branded_product_updates)\n\ncustomer_kb_doc_access - [View](https://studio.appcues.com/settings/properties/user?search=customer_kb_doc_access)\n\ncustomer_referral_partner_id - [View](https://studio.appcues.com/settings/properties/user?search=customer_referral_partner_id)\n\ncustomer_support_portal_access - [View](https://studio.appcues.com/settings/properties/user?search=customer_support_portal_access)\n\nhas_site_admin - [View](https://studio.appcues.com/settings/properties/user?search=has_site_admin)\n\nsite_whitelabeled - [View](https://studio.appcues.com/settings/properties/user?search=site_whitelabeled)\n\nsource - [View](https://studio.appcues.com/settings/properties/user?search=source)\n\nuser_id - [View](https://studio.appcues.com/settings/properties/user?search=user_id)",
        "outcomes" => [],
        "priority" => "high",
        "title" => "Found 18 stale user properties to hide",
        "type" => "opportunity"
      }
    ]
  },
  "notification_id" => "375d0cd5-575e-4c50-abfa-0917ad06af05",
  "workflow_key" => "insight-opportunity-added"
}

Meta

%{"orig_scheduled_at" => 1777557845909787, "structured" => true}

Errors

Attempt 5—4h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 4—4h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 3—4h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 2—4h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 1—4h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4