25361920
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.0.159
Queue Time
00:00.309
Run Time
00:00.007
Inserted
4h ago
Scheduled
4h ago
Completed
—
Cancelled
—
Discarded
4h ago
Args
%{
"account_id" => "209840",
"data" => %{
"account_insight_agent_id" => "af89b1a9-f1f4-480a-811f-e49fa7412b67",
"insights" => [
%{
"action_plan" => "Update the checklist item labels so the naming matches the intended product and feature names. Start with correcting **YouTube** capitalization and fixing **Transformer** in the AI item label, then republish if needed after review.",
"actions" => [],
"cta_text" => "Review checklist copy",
"entity_id" => "dcf8338c-7cdd-4af5-9d29-a840d7d205a9",
"entity_type" => "checklist",
"expected_impact" => "Cleaner checklist copy should reduce credibility friction and make these guidance items easier for users to recognize at a glance.",
"finding" => "I reviewed your live experiences and found likely typos in the checklist [Add Content Guide](https://studio.appcues.com/checklists/dcf8338c-7cdd-4af5-9d29-a840d7d205a9/edit).\n\nPotential typos:\n- **\"Embedding Youtube, Loom links\"** → likely should be **\"Embedding YouTube, Loom links\"**\n- **\"Using AI Transfomer\"** → likely should be **\"Using AI Transformer\"**\n\nI did **not** flag British-English spellings elsewhere in the account like **Programme**, **Enrolment**, or **organisation**, since this account appears to use UK English in several places.",
"outcomes" => ["engagement", "adoption"],
"priority" => "medium",
"title" => "A live checklist has 2 likely spelling mistakes in its item labels",
"type" => "issue"
},
%{
"action_plan" => "Rename the flow so the experience title matches the in-flow copy and the YouTube brand spelling. After updating the name, review similar content names to keep tutorial naming consistent across flows and checklists.",
"actions" => [],
"cta_text" => "Review flow name",
"entity_id" => "3b58529b-cb97-410e-a259-5b858a044d52",
"entity_type" => "flow",
"expected_impact" => "Consistent naming should make this flow easier to manage internally and avoid confusion when linking it from checklists or other experiences.",
"finding" => "The live flow [Add External Links such as YouTub, Loom videos](https://studio.appcues.com/flows/3b58529b-cb97-410e-a259-5b858a044d52/settings) has a likely typo in its live name:\n- **\"YouTub\"** → likely should be **\"YouTube\"**\n\nNotably, the step heading inside the flow already uses the correct spelling: **\"Add YouTube, Loom and other external links\"**. That suggests the typo is limited to the experience name rather than the user-facing step copy.",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "A live flow’s public name appears to misspell YouTube",
"type" => "issue"
},
%{
"action_plan" => "Correct the tooltip text in the flow content and verify nearby capitalization while you are in the editor. Because this is live user-facing copy, prioritize this fix ahead of internal-name cleanup.",
"actions" => [],
"cta_text" => "Review tooltip copy",
"entity_id" => "18d227af-b9e6-498c-b7ac-a2c1976ed145",
"entity_type" => "flow",
"expected_impact" => "Fixing visible copy should improve polish and trust for users seeing this guidance in-product.",
"finding" => "The live flow [Playlist Assignment](https://studio.appcues.com/flows/18d227af-b9e6-498c-b7ac-a2c1976ed145/settings) contains a likely typo in visible tooltip copy:\n- **\"Open any bussiness academy\"** → likely should be **\"Open any business academy\"**\n\nThis appears in the actual flow content, so end users can see it live.",
"outcomes" => ["engagement", "adoption"],
"priority" => "high",
"title" => "A live tooltip contains a likely typo in user-facing copy",
"type" => "issue"
}
]
},
"notification_id" => "41dc4e31-0092-4d9f-8106-4a615755ed50",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777557863635222, "structured" => true}
Errors
Attempt 5—4h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—4h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—4h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—4h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—4h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4