Args

%{
  "account_id" => "209840",
  "data" => %{
    "account_insight_agent_id" => "4fba1ff1-ad17-4767-8813-19ce9d5e2354",
    "insights" => [
      %{
        "action_plan" => "The first 10 properties have quick-action buttons to hide them individually. The remaining 19 properties (_appcuesForm_were-do-you-normally-watch-lessons, _appcuesForm_what-feature-would-you-like-to-request-for-5mins-platform, _appcuesForm_what-feature-would-you-like-to-see-on-5mins, _appcuesForm_which-type-of-lessons-do-you-prefer-watching, _experience_dismissed_2ec20da1-3679-4b18-a8bb-e78fa25e9fa6, _experience_dismissed_5e0d7425-26ae-4d38-8e26-9f11abedcbc3, _experience_dismissed_5f3612b8-ce17-4961-aaf1-dec9095afe47, _experience_dismissed_7efa38fd-ab59-417c-a66e-7091f0c8cabd, _experience_dismissed_8364ecea-6ee0-4f4d-93f0-d92c069f269d, _experience_dismissed_863d95ac-cbe6-4549-8ee7-bef261b9909a, _experience_dismissed_974acb79-72f9-42d6-a2c8-a5858cc25b90, _experience_dismissed_993364e7-cf2b-450d-a843-8b25e06cc155, _experience_dismissed_a820175f-b55e-4402-be9e-537305806c41, _experience_dismissed_aa57f144-3fdf-4cd4-b56b-65f2a0f17c13, _experience_dismissed_d3dba385-6934-46b4-a27d-977d6fe164bf, appcues_segment_21d05c77-7cce-4b23-b106-4b2056b6ba34, appcues_segment_561c7bf1-9cd8-4ead-8d92-0e185706ec3e, appcues_segment_719aa3f5-d5fd-40e1-81a2-3e8f5c0804cf, appcues_segment_766512b7-0590-4dd8-a58f-e1c7bbb3a1ee) can be hidden through Captain AI — ask it to hide them by name — or updated manually in the segment builder UI. Hiding is non-destructive — property data is retained and any property can be made visible again at any time.",
        "actions" => [
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_how-would-this-feature-benefit-you-or-your-organisation' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_how-would-this-feature-benefit-you-or-your-organisation",
            "undo_prompt" => "Update user property '_appcuesForm_how-would-this-feature-benefit-you-or-your-organisation' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_how-would-you-rate-it' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_how-would-you-rate-it",
            "undo_prompt" => "Update user property '_appcuesForm_how-would-you-rate-it' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_how-would-you-rate-your-overall-experience-with-5mins' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_how-would-you-rate-your-overall-experience-with-5mins",
            "undo_prompt" => "Update user property '_appcuesForm_how-would-you-rate-your-overall-experience-with-5mins' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_please-rate-your-experience-so-far' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_please-rate-your-experience-so-far",
            "undo_prompt" => "Update user property '_appcuesForm_please-rate-your-experience-so-far' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_please-tell-us-how-can-we-improve-your-experience' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_please-tell-us-how-can-we-improve-your-experience",
            "undo_prompt" => "Update user property '_appcuesForm_please-tell-us-how-can-we-improve-your-experience' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_rate-your-journey-with-us-so-far' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_rate-your-journey-with-us-so-far",
            "undo_prompt" => "Update user property '_appcuesForm_rate-your-journey-with-us-so-far' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_tell-us-more' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_tell-us-more",
            "undo_prompt" => "Update user property '_appcuesForm_tell-us-more' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_tell-us-what-you-think-about-5minsai' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_tell-us-what-you-think-about-5minsai",
            "undo_prompt" => "Update user property '_appcuesForm_tell-us-what-you-think-about-5minsai' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_thank-you-could-you-tell-us-why' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_thank-you-could-you-tell-us-why",
            "undo_prompt" => "Update user property '_appcuesForm_thank-you-could-you-tell-us-why' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_we-are-sorry-to-hear-that-any-feedback-you-would-like-to-share-with-us' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_we-are-sorry-to-hear-that-any-feedback-you-would-like-to-share-with-us",
            "undo_prompt" => "Update user property '_appcuesForm_we-are-sorry-to-hear-that-any-feedback-you-would-like-to-share-with-us' and set show_in_ui to true."
          }
        ],
        "cta_text" => nil,
        "entity_id" => nil,
        "entity_type" => nil,
        "expected_impact" => "Cleaner segment builder with only active properties",
        "finding" => "Found 29 stale user properties that are visible, not auto-tracked, and not used by any experience.\n\nLast seen > 90 days ago:\n\n_appcuesForm_how-would-this-feature-benefit-you-or-your-organisation - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_how-would-this-feature-benefit-you-or-your-organisation)\n\n_appcuesForm_how-would-you-rate-it - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_how-would-you-rate-it)\n\n_appcuesForm_how-would-you-rate-your-overall-experience-with-5mins - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_how-would-you-rate-your-overall-experience-with-5mins)\n\n_appcuesForm_please-rate-your-experience-so-far - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_please-rate-your-experience-so-far)\n\n_appcuesForm_please-tell-us-how-can-we-improve-your-experience - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_please-tell-us-how-can-we-improve-your-experience)\n\n_appcuesForm_rate-your-journey-with-us-so-far - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_rate-your-journey-with-us-so-far)\n\n_appcuesForm_tell-us-more - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_tell-us-more)\n\n_appcuesForm_tell-us-what-you-think-about-5minsai - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_tell-us-what-you-think-about-5minsai)\n\n_appcuesForm_thank-you-could-you-tell-us-why - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_thank-you-could-you-tell-us-why)\n\n_appcuesForm_we-are-sorry-to-hear-that-any-feedback-you-would-like-to-share-with-us - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_we-are-sorry-to-hear-that-any-feedback-you-would-like-to-share-with-us)\n\n_appcuesForm_were-do-you-normally-watch-lessons - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_were-do-you-normally-watch-lessons)\n\n_appcuesForm_what-feature-would-you-like-to-request-for-5mins-platform - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_what-feature-would-you-like-to-request-for-5mins-platform)\n\n_appcuesForm_what-feature-would-you-like-to-see-on-5mins - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_what-feature-would-you-like-to-see-on-5mins)\n\n_appcuesForm_which-type-of-lessons-do-you-prefer-watching - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_which-type-of-lessons-do-you-prefer-watching)\n\n_experience_dismissed_2ec20da1-3679-4b18-a8bb-e78fa25e9fa6 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_2ec20da1-3679-4b18-a8bb-e78fa25e9fa6)\n\n_experience_dismissed_5e0d7425-26ae-4d38-8e26-9f11abedcbc3 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_5e0d7425-26ae-4d38-8e26-9f11abedcbc3)\n\n_experience_dismissed_5f3612b8-ce17-4961-aaf1-dec9095afe47 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_5f3612b8-ce17-4961-aaf1-dec9095afe47)\n\n_experience_dismissed_7efa38fd-ab59-417c-a66e-7091f0c8cabd - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_7efa38fd-ab59-417c-a66e-7091f0c8cabd)\n\n_experience_dismissed_8364ecea-6ee0-4f4d-93f0-d92c069f269d - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_8364ecea-6ee0-4f4d-93f0-d92c069f269d)\n\n_experience_dismissed_863d95ac-cbe6-4549-8ee7-bef261b9909a - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_863d95ac-cbe6-4549-8ee7-bef261b9909a)\n\n_experience_dismissed_974acb79-72f9-42d6-a2c8-a5858cc25b90 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_974acb79-72f9-42d6-a2c8-a5858cc25b90)\n\n_experience_dismissed_a820175f-b55e-4402-be9e-537305806c41 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_d" <> ...,
        "outcomes" => [],
        "priority" => "high",
        "title" => "Found 29 stale user properties to hide",
        "type" => "opportunity"
      }
    ]
  },
  "notification_id" => "d7b3e03a-1035-40ee-a3a2-42c293fd62b5",
  "workflow_key" => "insight-opportunity-added"
}

Meta

%{"orig_scheduled_at" => 1777557863692089, "structured" => true}

Errors

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4