25361970
CustomerApi.Jobs.Insights.ExecuteAccountInsightAgentJob
Queue
insight_agents
Attempt
1 of 2
Priority
0
Tags
...
Node
customer_api@10.10.0.170
Queue Time
13:24.167
Run Time
01:40.657
Inserted
6h ago
Scheduled
6h ago
Completed
6h ago (01:41)
Cancelled
—
Discarded
—
Args
%{
"account_id" => "20739",
"account_insight_agent_id" => "7dec482f-d8d8-4cfc-a31d-4f24db064cf5"
}
Meta
%{
"deps" => [],
"name" => "execute",
"on_hold" => false,
"partition" => true,
"partition_key" => "mhT6Xfe/dsykQh7GSpxagtDo6dguQ33IF+4u/Tmz0Nk",
"recorded" => true,
"return" => "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",
"structured" => true,
"uniq" => true,
"uniq_bmp" => [1, 0, 2, 3],
"uniq_conflict" => true,
"uniq_key" => "43+AJbkvsqTtzPAEttlOlrOL/0HIM4o1w47lqembaS0",
"workflow" => true,
"workflow_id" => "019ddeb5-1267-7b53-8552-955d7a781f1b"
}
Recorded Output
%{
notes: "Reviewed all 16 published experiences. Found clear typo/copy issues in 5 areas, with the strongest problems in the Admin onboarding flow and repeated spelling mistakes across cloned setup flows.",
insights_data: [
%{
"action_plan" => "Update the published copy in the affected steps, then preview the final modal to make sure inline formatting is not splitting words mid-word. Also scan nearby steps for quote formatting inconsistencies since this flow uses curly and double apostrophe variants in several places.",
"actions" => [],
"cta_text" => "Review flow copy",
"entity_id" => "8de40c7d-f241-47a9-afba-d4a759cffeaa",
"entity_type" => "flow",
"expected_impact" => "Removes distracting copy errors from a high-visibility onboarding flow and should improve trust during first-run setup.",
"finding" => "I reviewed the live flow **Hotel - Admin onboarding** and found at least two likely copy issues in the published experience.\n\n- In the **Item statuses** step: **“Add item''”** appears with mismatched closing quotes. Suggested correction: **“Add item”**\n- In the final modal: **“reach out to our Support team anytime”** is visually broken as **“reach out to our S upport team anytime”** because the word is split by formatting. Suggested correction: **“reach out to our Support team anytime”**\n\nReview the live flow here: [Hotel - Admin onboarding](https://studio.appcues.com/flows/8de40c7d-f241-47a9-afba-d4a759cffeaa/analytics)",
"outcomes" => ["activation", "engagement"],
"priority" => "high",
"title" => "Admin onboarding flow has visible copy errors",
"type" => "issue"
},
%{
"action_plan" => "Replace the apostrophe plural with the standard plural form. After updating, check for similar apostrophe plurals in other onboarding content, since this pattern often repeats.",
"actions" => [],
"cta_text" => "Review flow copy",
"entity_id" => "a09633d4-9ff6-414a-8f92-f584fd3b7301",
"entity_type" => "flow",
"expected_impact" => "Improves polish in a frontline onboarding experience for housekeeping users.",
"finding" => "In the live flow **Hotel - Housekeeping onboarding (mobile)**, one phrase is likely a typo rather than a locale choice:\n\n- **“multiple item photo's”**\n- Suggested correction: **“multiple item photos”**\n\nReview the live flow here: [Hotel - Housekeeping onboarding (mobile)](https://studio.appcues.com/flows/a09633d4-9ff6-414a-8f92-f584fd3b7301/analytics)",
"outcomes" => ["activation", "engagement"],
"priority" => "medium",
"title" => "Housekeeping onboarding uses an incorrect plural form",
"type" => "issue"
},
%{
"action_plan" => "Audit these three setup flows together and standardize the repeated terms in one pass. Because the same mistakes appear in cloned onboarding content, it’s worth reviewing sibling onboarding flows for copied text blocks before publishing future updates.",
"actions" => [],
"cta_text" => "Review repeated typos",
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "A single cleanup pass should remove recurring spelling issues across multiple new-user setup journeys and create more consistent onboarding copy.",
"finding" => "I found repeated spelling issues across multiple live setup flows, which suggests a reusable copy pattern may have been duplicated.\n\nAffected live experiences:\n- **1. Hotel - New hotel company settings - admin user (auto signup flow) - Company settings**: **“collegue”** → suggested **“colleague”**; **“webbrowser”** → suggested **“web browser”**\n [Open flow](https://studio.appcues.com/flows/2d1330cd-8443-455b-8848-4902e6915d3f/analytics)\n- **1. Event - New event company settings - admin user (auto signup flow) - Company settings**: **“collegue”** → **“colleague”**; **“webbrowser”** → **“web browser”**\n [Open flow](https://studio.appcues.com/flows/9fb8aaf4-9857-4fc0-981d-cb8ed1d16222/analytics)\n- **2. New Admin user - Users roles and invite (Auto signup flow)**: **“collegues”** → suggested **“colleagues”**\n [Open flow](https://studio.appcues.com/flows/0db010e1-5d82-4736-ab82-05695330b0e6/analytics)\n\nI also found **“shelve”** in the hotel and event company-settings flows in the phrase **“safe, shelve”**. If the intended noun is singular, suggested correction is **“shelf”**; if plural, **“shelves.”**",
"outcomes" => ["activation", "engagement"],
"priority" => "medium",
"title" => "Setup flows repeat the same spelling mistakes",
"type" => "issue"
},
%{
"action_plan" => "Update the hyphenation in this helper tooltip. Since this flow is short and highly contextual, a quick copy review of the full step should be enough.",
"actions" => [],
"cta_text" => "Review flow copy",
"entity_id" => "ec925e72-62f3-47ad-b9aa-dc85dae1cd8c",
"entity_type" => "flow",
"expected_impact" => "Small polish improvement in a contextual support moment where clarity matters.",
"finding" => "In the live flow **Claim question button**, the sentence reads:\n\n- **“you can ask a followup question here.”**\n- Suggested correction: **“you can ask a follow-up question here.”**\n\nReview the live flow here: [Claim question button](https://studio.appcues.com/flows/ec925e72-62f3-47ad-b9aa-dc85dae1cd8c/analytics)",
"outcomes" => ["engagement"],
"priority" => "low",
"title" => "Claim flow uses “followup” instead of “follow-up”",
"type" => "issue"
},
%{
"action_plan" => "Update the article in this helper text and do a quick pass on the rest of the IKEA-specific guidance to keep terminology consistent.",
"actions" => [],
"cta_text" => "Review flow copy",
"entity_id" => "7945253c-a9c8-47fb-9534-e07ba42f4238",
"entity_type" => "flow",
"expected_impact" => "Makes the instructional copy read more naturally for end users.",
"finding" => "In the live flow **Explain tag based reporting (IKEA)**, one phrase appears to contain a grammar/copy error:\n\n- **“a IKEA product”**\n- Suggested correction: **“an IKEA product”**\n\nReview the live flow here: [Explain tag based reporting (IKEA)](https://studio.appcues.com/flows/7945253c-a9c8-47fb-9534-e07ba42f4238/analytics)",
"outcomes" => ["engagement"],
"priority" => "low",
"title" => "IKEA reporting helper has an article error",
"type" => "issue"
}
]
}
Errors
No Errors