25363756
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.214
Queue Time
00:00.290
Run Time
00:00.009
Inserted
17h ago
Scheduled
17h ago
Completed
—
Cancelled
—
Discarded
17h ago
Args
%{
"account_id" => "213796",
"data" => %{
"account_insight_agent_id" => "359fd4e6-8053-4aa6-9179-69ff5554c9f0",
"insights" => [
%{
"action_plan" => "The first 10 properties have quick-action buttons to hide them individually. The remaining 42 properties (_experience_dismissed_18633c9c-03a6-450a-85cc-7f04335f4566, _experience_dismissed_1b2803ac-d2a9-4609-bc3d-f6bb1b74ba08, _experience_dismissed_1be15418-5a14-4112-b83b-cdd150af58b8, _experience_dismissed_1e5910bc-85a4-48ce-adb8-2f171963e2f9, _experience_dismissed_215c57c7-04c2-4b71-aa8a-b6d7b64580c1, _experience_dismissed_24e4a1dd-0200-4920-a73f-d7396a75ad6d, _experience_dismissed_26e43c61-2141-4792-a058-b0ae11f43b90, _experience_dismissed_2944bf26-10fe-4ee3-ac44-07f6f2b0991a, _experience_dismissed_29b10eb2-cf1a-4cc4-9893-0f0bb64db957, _experience_dismissed_29dba2d6-1d91-49e4-be1a-35e1d4bdb2b0, _experience_dismissed_2b37a1f4-59d0-48f3-aab3-e52afb3cad71, _experience_dismissed_2f22ec2b-96e2-44ab-ba27-65500f3409ee, _experience_dismissed_330e9034-91f4-4dfb-8b94-2b85e816ffb5, _experience_dismissed_3d493518-ec3b-4d18-91c2-136241a15426, _experience_dismissed_44af6265-9637-4a4f-94b4-b4e0d098a7ed, _experience_dismissed_4ae009a3-1661-404f-a4ae-ec0621bb4209, _experience_dismissed_61a52fcf-f3c2-40be-a2b1-76b4abfcce7b, _experience_dismissed_640bd21a-8a25-4d49-a968-ddb67d368397, _experience_dismissed_67a5f20f-966e-4697-91c2-717365eb9cbb, _experience_dismissed_6f4aec4f-cec8-4d2a-a970-d6793520af20, _experience_dismissed_724dabd7-d20f-4905-b67a-0c809ec041fb, _experience_dismissed_7ff0ccf1-3e68-45c9-8e23-5765d9667e7c, _experience_dismissed_822796a9-c029-4fe6-84fa-a461c86e8408, _experience_dismissed_8908885f-93a0-4781-810f-a925854f1cca, _experience_dismissed_95659ed7-5cee-43a1-9814-d7434ee0511d, _experience_dismissed_99f21e60-a84b-4ab6-9544-e68ebeaa8e7e, _experience_dismissed_9b3b884b-cfc5-4fe8-823e-9813656e7c4a, _experience_dismissed_a0b82e9c-26e0-47c9-b5ae-5316c9fafda1, _experience_dismissed_a38df75c-516b-4060-a930-cde12a250834, _experience_dismissed_ae67bf59-67a5-4670-9632-cf7a1eac9819, _experience_dismissed_ae812d99-cc1f-4e42-899a-95da8667ec61, _experience_dismissed_ae87203b-bd29-44f8-bb2d-b4fbf5ba9f25, _experience_dismissed_cb3d4e40-dd12-40e2-baa3-b9450931aec2, _experience_dismissed_cc31fa61-b486-4866-afaf-9dbf465a0bfd, _experience_dismissed_ce2ccb68-2cf5-4a4d-9a40-42ae8dc3c9d7, _experience_dismissed_dee26f7b-1fa5-49d7-8c8d-1390ef494467, _experience_dismissed_df5533e6-d2a0-4382-81b9-532cf3497e44, _experience_dismissed_e0921fd4-be4d-473d-aa4e-a62fa8d09e5a, _experience_dismissed_ebddf4b4-0857-4306-88a8-432705631c1d, _experience_dismissed_eefce0e8-fa27-4a64-b27f-fed3040f3204, _experience_dismissed_ef34290c-f3b7-4d9d-904b-0c162ee4a74a, _experience_dismissed_fe1167e9-af8a-405b-8016-f404ff7572e7) can be hidden through Captain AI — ask it to hide them by name — or updated manually in the segment builder UI. Hiding is non-destructive — property data is retained and any property can be made visible again at any time.",
"actions" => [
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_did-you-expect-to-see-anything-in-the-new-insurance-verification-breakdown-you-didnt-see' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_did-you-expect-to-see-anything-in-the-new-insurance-verification-breakdown-you-didnt-see",
"undo_prompt" => "Update user property '_appcuesForm_did-you-expect-to-see-anything-in-the-new-insurance-verification-breakdown-you-didnt-see' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_email-address' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_email-address",
"undo_prompt" => "Update user property '_appcuesForm_email-address' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_how-well-does-the-new-insurance-verification-breakdown-meet-your-expectations' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_how-well-does-the-new-insurance-verification-breakdown-meet-your-expectations",
"undo_prompt" => "Update user property '_appcuesForm_how-well-does-the-new-insurance-verification-breakdown-meet-your-expectations' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_000fc51c-7926-4e36-b3f0-9b2f61e0a423' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_000fc51c-7926-4e36-b3f0-9b2f61e0a423",
"undo_prompt" => "Update user property '_experience_dismissed_000fc51c-7926-4e36-b3f0-9b2f61e0a423' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_005666cf-a81f-47b5-97e3-47d09b59be8a' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_005666cf-a81f-47b5-97e3-47d09b59be8a",
"undo_prompt" => "Update user property '_experience_dismissed_005666cf-a81f-47b5-97e3-47d09b59be8a' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_02f87daf-4f8e-49e0-8c52-7b9c6b718b42' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_02f87daf-4f8e-49e0-8c52-7b9c6b718b42",
"undo_prompt" => "Update user property '_experience_dismissed_02f87daf-4f8e-49e0-8c52-7b9c6b718b42' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_0e2b1b63-72b5-46ba-aa19-2861e10a1fcd' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_0e2b1b63-72b5-46ba-aa19-2861e10a1fcd",
"undo_prompt" => "Update user property '_experience_dismissed_0e2b1b63-72b5-46ba-aa19-2861e10a1fcd' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_0fba3844-86f1-4b77-8da3-46dc4b8424f1' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_0fba3844-86f1-4b77-8da3-46dc4b8424f1",
"undo_prompt" => "Update user property '_experience_dismissed_0fba3844-86f1-4b77-8da3-46dc4b8424f1' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_1338c797-8f20-4b03-91e6-0ba08394071c' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_1338c797-8f20-4b03-91e6-0ba08394071c",
"undo_prompt" => "Update user property '_experience_dismissed_1338c797-8f20-4b03-91e6-0ba08394071c' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_175b3fd5-e55e-48be-a1c4-522cbe15453e' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_175b3fd5-e55e-48be-a1c4-522cbe15453e",
"undo_prompt" => "Update user property '_experience_dismissed_175b3fd5-e55e-48be-a1c4-522cbe15453e' and set show_in_ui to true."
}
],
"cta_text" => nil,
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Cleaner segment builder with only active properties",
"finding" => "Found 52 stale user properties that are visible, not auto-tracked, and not used by any experience.\n\nLast seen > 90 days ago:\n\n_appcuesForm_did-you-expect-to-see-anything-in-the-new-insurance-verification-breakdown-you-didnt-see - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_did-you-expect-to-see-anything-in-the-new-insurance-verification-breakdown-you-didnt-see)\n\n_appcuesForm_email-address - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_email-address)\n\n_appcuesForm_how-well-does-the-new-insurance-verification-breakdown-meet-your-expectations - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_how-well-does-the-new-insurance-verification-breakdown-meet-your-expectations)\n\n_experience_dismissed_000fc51c-7926-4e36-b3f0-9b2f61e0a423 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_000fc51c-7926-4e36-b3f0-9b2f61e0a423)\n\n_experience_dismissed_005666cf-a81f-47b5-97e3-47d09b59be8a - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_005666cf-a81f-47b5-97e3-47d09b59be8a)\n\n_experience_dismissed_0e2b1b63-72b5-46ba-aa19-2861e10a1fcd - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_0e2b1b63-72b5-46ba-aa19-2861e10a1fcd)\n\n_experience_dismissed_0fba3844-86f1-4b77-8da3-46dc4b8424f1 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_0fba3844-86f1-4b77-8da3-46dc4b8424f1)\n\n_experience_dismissed_215c57c7-04c2-4b71-aa8a-b6d7b64580c1 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_215c57c7-04c2-4b71-aa8a-b6d7b64580c1)\n\n_experience_dismissed_4ae009a3-1661-404f-a4ae-ec0621bb4209 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_4ae009a3-1661-404f-a4ae-ec0621bb4209)\n\n_experience_dismissed_61a52fcf-f3c2-40be-a2b1-76b4abfcce7b - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_61a52fcf-f3c2-40be-a2b1-76b4abfcce7b)\n\n_experience_dismissed_640bd21a-8a25-4d49-a968-ddb67d368397 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_640bd21a-8a25-4d49-a968-ddb67d368397)\n\n_experience_dismissed_822796a9-c029-4fe6-84fa-a461c86e8408 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_822796a9-c029-4fe6-84fa-a461c86e8408)\n\n_experience_dismissed_a0b82e9c-26e0-47c9-b5ae-5316c9fafda1 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_a0b82e9c-26e0-47c9-b5ae-5316c9fafda1)\n\n_experience_dismissed_a38df75c-516b-4060-a930-cde12a250834 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_a38df75c-516b-4060-a930-cde12a250834)\n\n_experience_dismissed_ae812d99-cc1f-4e42-899a-95da8667ec61 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_ae812d99-cc1f-4e42-899a-95da8667ec61)\n\n_experience_dismissed_cb3d4e40-dd12-40e2-baa3-b9450931aec2 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_cb3d4e40-dd12-40e2-baa3-b9450931aec2)\n\n_experience_dismissed_cc31fa61-b486-4866-afaf-9dbf465a0bfd - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_cc31fa61-b486-4866-afaf-9dbf465a0bfd)\n\n_experience_dismissed_dee26f7b-1fa5-49d7-8c8d-1390ef494467 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_dee26f7b-1fa5-49d7-8c8d-1390ef494467)\n\n_experience_dismissed_e0921fd4-be4d-473d-aa4e-a62fa8d09e5a - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_e0921fd4-be4d-473d-aa4e-a62fa8d09e5a)\n\n_experience_dismissed_ebddf4b4-0857-4306-88a8-432705631c1d - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_ebddf4b4-0857-4306-88a8-432705631c1d)\n\n_experience_dismissed_eefce0e8-fa27-4a64-b27f-fed3040f3204 - [View](https://studio.appcues.com/settings/properties/user?sear" <> ...,
"outcomes" => [],
"priority" => "high",
"title" => "Found 52 stale user properties to hide",
"type" => "opportunity"
}
]
},
"notification_id" => "e8349997-8f60-4602-aa63-be4a631daf78",
"workflow_key" => "insight-opportunity-added"
}
Meta
%{"orig_scheduled_at" => 1777558155214137, "structured" => true}
Errors
Attempt 5—17h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—17h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—17h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—17h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—17h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4