25363982
CustomerApi.Jobs.Insights.ExecuteAccountInsightAgentJob
Queue
insight_agents
Attempt
1 of 2
Priority
0
Tags
...
Node
customer_api@10.10.1.109
Queue Time
09:07.626
Run Time
01:43.294
Inserted
6h ago
Scheduled
6h ago
Completed
5h ago (01:44)
Cancelled
—
Discarded
—
Args
%{
"account_id" => "37346",
"account_insight_agent_id" => "3a2db3da-b081-4491-8886-8038d1d32aa0"
}
Meta
%{
"deps" => [],
"name" => "execute",
"on_hold" => false,
"partition" => true,
"partition_key" => "W4WlT5f080SvUzVRBTANAb/D0Vhq32C6tA+RXeFy5Ss",
"recorded" => true,
"return" => "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",
"structured" => true,
"uniq" => true,
"uniq_bmp" => [1, 0, 2, 3],
"uniq_conflict" => true,
"uniq_key" => "lFDroV6rLcK38ggl574UXa0+vEcKtAQaKtOEmVzxeYg",
"workflow" => true,
"workflow_id" => "019ddeb9-a57d-75b7-a655-52aad8d129b1"
}
Recorded Output
%{
notes: "Created 1 hygiene insight for published experiences older than 21 days with no activity in the last 30 days. Account currently has 18 published experiences in scope, all web flows; 16 inactive and 2 still active.",
insights_data: [
%{
"action_plan" => "Review this list as routine published-content hygiene.\n\n1. Keep any flow that is still needed for rare internal use, compliance, or training.\n2. Unpublish flows that are clearly legacy help tours, one-time announcements, or outdated promotions.\n3. If you're unsure on a specific item, open its settings link first and confirm the targeting still matches a real use case.\n\nThe quickest win is to start with the announcement/promotional items and legacy help tours that haven't shown any activity for a full month.",
"actions" => [
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support publish state tool to unpublish the published web flow with ID ae7117e4-0b94-4d3b-8c69-1748af705286 named \"Ready to Buy Non Purchaser\". It was published on 2022-05-03 and had no activity in the last 30 days as of 2026-04-30.",
"title" => "Unpublish Ready to Buy flow",
"undo_prompt" => "Use the product_support publish state tool to publish the web flow with ID ae7117e4-0b94-4d3b-8c69-1748af705286 named \"Ready to Buy Non Purchaser\" to restore its previously published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support publish state tool to unpublish the published web flow with ID -LLaGhm4hesL6JbA-OyZ named \"Segment Builder\". It was published on 2020-04-22 and had no activity in the last 30 days as of 2026-04-30.",
"title" => "Unpublish Segment Builder flow",
"undo_prompt" => "Use the product_support publish state tool to publish the web flow with ID -LLaGhm4hesL6JbA-OyZ named \"Segment Builder\" to restore its previously published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support publish state tool to unpublish the published web flow with ID -LHo1ZSE4QzrK5Sj7duA named \"Cortex Admin Walkthrough\". It was published on 2020-04-22 and had no activity in the last 30 days as of 2026-04-30.",
"title" => "Unpublish Cortex Admin flow",
"undo_prompt" => "Use the product_support publish state tool to publish the web flow with ID -LHo1ZSE4QzrK5Sj7duA named \"Cortex Admin Walkthrough\" to restore its previously published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support publish state tool to unpublish the published web flow with ID 4cee5666-ff1b-4129-810c-f4f4e397f3df named \"Introducing paths\". It was published on 2020-10-14 and had no activity in the last 30 days as of 2026-04-30.",
"title" => "Unpublish Introducing paths flow",
"undo_prompt" => "Use the product_support publish state tool to publish the web flow with ID 4cee5666-ff1b-4129-810c-f4f4e397f3df named \"Introducing paths\" to restore its previously published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support publish state tool to unpublish the published web flow with ID -LLHQrLptH7kHKvBU5gn named \"New menu + trend details flow\". It was published on 2020-05-19 and had no activity in the last 30 days as of 2026-04-30.",
"title" => "Unpublish menu trends flow",
"undo_prompt" => "Use the product_support publish state tool to publish the web flow with ID -LLHQrLptH7kHKvBU5gn named \"New menu + trend details flow\" to restore its previously published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support publish state tool to unpublish the published web flow with ID -LLhXh5Kw5QpOcCOCcz1 named \"Microscope\". It was published on 2020-04-22 and had no activity in the last 30 days as of 2026-04-30.",
"title" => "Unpublish Microscope flow",
"undo_prompt" => "Use the product_support publish state tool to publish the web flow with ID -LLhXh5Kw5QpOcCOCcz1 named \"Microscope\" to restore its previously published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support publish state tool to unpublish the published web flow with ID -LLhWinQ4K3HsV9EzCmJ named \"HTML Email\". It was published on 2020-04-22 and had no activity in the last 30 days as of 2026-04-30.",
"title" => "Unpublish HTML Email flow",
"undo_prompt" => "Use the product_support publish state tool to publish the web flow with ID -LLhWinQ4K3HsV9EzCmJ named \"HTML Email\" to restore its previously published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support publish state tool to unpublish the published web flow with ID -LLhTKW0L6tTC0W5DvVj named \"Drag and Drop Email\". It was published on 2020-04-22 and had no activity in the last 30 days as of 2026-04-30.",
"title" => "Unpublish Drag Drop flow",
"undo_prompt" => "Use the product_support publish state tool to publish the web flow with ID -LLhTKW0L6tTC0W5DvVj named \"Drag and Drop Email\" to restore its previously published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support publish state tool to unpublish the published web flow with ID -LLBt_FJJbFzN7wozAkX named \"Cortex settings help slide\". It was published on 2020-04-22 and had no activity in the last 30 days as of 2026-04-30.",
"title" => "Unpublish settings help flow",
"undo_prompt" => "Use the product_support publish state tool to publish the web flow with ID -LLBt_FJJbFzN7wozAkX named \"Cortex settings help slide\" to restore its previously published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support publish state tool to unpublish the published web flow with ID -LLCIVM_IzrfXgB5xb9K named \"Report builder slide\". It was published on 2020-04-22 and had no activity in the last 30 days as of 2026-04-30.",
"title" => "Unpublish report builder flow",
"undo_prompt" => "Use the product_support publish state tool to publish the web flow with ID -LLCIVM_IzrfXgB5xb9K named \"Report builder slide\" to restore its previously published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support publish state tool to unpublish the published web flow with ID -LLHtEUS4fQxXFebeOta named \"Starter templates slide\". It was published on 2020-04-22 and had no activity in the last 30 days as of 2026-04-30.",
"title" => "Unpublish starter templates flow",
"undo_prompt" => "Use the product_support publish state tool to publish the web flow with ID -LLHtEUS4fQxXFebeOta named \"Starter templates slide\" to restore its previously published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support publish state tool to unpublish the published web flow with ID -LLfZ8jQj4WbzRskmSHE named \"Building an email\". It was published on 2020-04-22 and had no activity in the last 30 days as of 2026-04-30.",
"title" => "Unpublish email builder flow",
"undo_prompt" => "Use the product_support publish state tool to publish the web flow with ID -LLfZ8jQj4WbzRskmSHE named \"Building an email\" to restore its previously published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support publish state tool to unpublish the published web flow with ID -LL7KlOkuMXzhJiQNyk4 named \"Segments WT - Generalized\". It was published on 2020-04-22 and had no activity in the last 30 days as of 2026-04-30.",
"title" => "Unpublish segments walkthrough flow",
"undo_prompt" => "Use the product_support publish state tool to publish the web flow with ID -LL7KlOkuMXzhJiQNyk4 named \"Segments WT - Generalized\" to restore its previously published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support publish state tool to unpublish the published web flow with ID -LLfKKmEgzfavDVb325k named \"Email List\". It was published on 2020-04-22 and had no activity in the last 30 days as of 2026-04-30.",
"title" => "Unpublish Email List flow",
"undo_prompt" => "Use the product_support publish state tool to publish the web flow with ID -LLfKKmEgzfavDVb325k named \"Email List\" to restore its previously published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support publish state tool to unpublish the published web flow with ID -LvIZxA62FzyLQWuJQLR named \"Configure types\". It was published on 2020-04-22 and had no activity in the last 30 days as of 2026-04-30.",
"title" => "Unpublish configure types flow",
"undo_prompt" => "Use the product_support publish state tool to publish the web flow with ID -LvIZxA62FzyLQWuJQLR named \"Configure types\" to restore its previously published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support publish state tool to unpublish the published web flow with ID -LYJafO2QxDGMX6npc4p named \"Segment builder help\". It was published on 2020-04-22 and had no activity in the last 30 days as of 2026-04-30.",
"title" => "Unpublish segment help flow",
"undo_prompt" => "Use the product_support publish state tool to publish the web flow with ID -LYJafO2QxDGMX6npc4p named \"Segment builder help\" to restore its previously published state."
}
],
"cta_text" => "Review inactive flows",
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Cleaning up these inactive published flows should reduce stale content risk, simplify ongoing experience management, and make it easier to focus on the small set of experiences that are still driving engagement.",
"finding" => "Routine hygiene check: **16 published experiences** were published more than 21 days ago and have had **no activity in the last 30 days**.\n\nOnly **18** published experiences were found in scope, and all of them are **web flows**. There were **no published Pins, Banners, Checklists, or Launchpads** to evaluate. Two flows still showed recent activity and were excluded from this alert.\n\nInactive experiences:\n- [Ready to Buy Non Purchaser](https://studio.appcues.com/flows/ae7117e4-0b94-4d3b-8c69-1748af705286/settings)\n - Type: Flow\n - Purpose: Announcement modal introducing the \"Ready to Buy (Non Purchaser)\" lifecycle stage with a Learn More CTA.\n- [Segment Builder](https://studio.appcues.com/flows/-LLaGhm4hesL6JbA-OyZ/settings)\n - Type: Flow\n - Purpose: Guided walkthrough for creating user segments on `/app/#filters/new`.\n- [Cortex Admin Walkthrough](https://studio.appcues.com/flows/-LHo1ZSE4QzrK5Sj7duA/settings)\n - Type: Flow\n - Purpose: Multi-step onboarding tour for the main Cortex admin page and lifecycle stages.\n- [Introducing paths](https://studio.appcues.com/flows/4cee5666-ff1b-4129-810c-f4f4e397f3df/settings)\n - Type: Flow\n - Purpose: Promotional modal inviting users to preview Cortex paths.\n- [New menu + trend details flow](https://studio.appcues.com/flows/-LLHQrLptH7kHKvBU5gn/settings)\n - Type: Flow\n - Purpose: Guided tour for navigation, analytics, audience tools, and trend details.\n- [Microscope](https://studio.appcues.com/flows/-LLhXh5Kw5QpOcCOCcz1/settings)\n - Type: Flow\n - Purpose: Tooltip/shorty introducing the Microscope user profile view.\n- [HTML Email](https://studio.appcues.com/flows/-LLhWinQ4K3HsV9EzCmJ/settings)\n - Type: Flow\n - Purpose: Help flow for the HTML email builder.\n- [Drag and Drop Email](https://studio.appcues.com/flows/-LLhTKW0L6tTC0W5DvVj/settings)\n - Type: Flow\n - Purpose: Help flow for the drag-and-drop email builder.\n- [Cortex settings help slide](https://studio.appcues.com/flows/-LLBt_FJJbFzN7wozAkX/settings)\n - Type: Flow\n - Purpose: Short help flow explaining global Cortex settings.\n- [Report builder slide](https://studio.appcues.com/flows/-LLCIVM_IzrfXgB5xb9K/settings)\n - Type: Flow\n - Purpose: Help flow for exporting campaign reports from report builder.\n- [Starter templates slide](https://studio.appcues.com/flows/-LLHtEUS4fQxXFebeOta/settings)\n - Type: Flow\n - Purpose: Help flow promoting starter templates for email creation.\n- [Building an email](https://studio.appcues.com/flows/-LLfZ8jQj4WbzRskmSHE/settings)\n - Type: Flow\n - Purpose: Step-by-step tutorial for creating an email and setting targeting, incentives, and delivery options.\n- [Segments WT - Generalized](https://studio.appcues.com/flows/-LL7KlOkuMXzhJiQNyk4/settings)\n - Type: Flow\n - Purpose: Walkthrough for smart, predicted, standard, and custom segments.\n- [Email List](https://studio.appcues.com/flows/-LLfKKmEgzfavDVb325k/settings)\n - Type: Flow\n - Purpose: Guided tour of the email list page and new email creation.\n- [Configure types](https://studio.appcues.com/flows/-LvIZxA62FzyLQWuJQLR/settings)\n - Type: Flow\n - Purpose: Walkthrough for configuring subscription types and frequency options.\n- [Segment builder help](https://studio.appcues.com/flows/-LYJafO2QxDGMX6npc4p/settings)\n - Type: Flow\n - Purpose: Persistent help shorty linking to segment builder documentation.\n\nMost of these are older **2020-era Cortex/ReSci guidance flows** targeted to `members.retentionscience.com`, often limited to an internal segment, which makes them strong candidates for cleanup if they are no longer intentionally kept live.",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "16 published experiences have had no activity for more than 30 days.",
"type" => "issue"
}
]
}
Errors
No Errors