25364979
CustomerApi.Jobs.Insights.ExecuteAccountInsightAgentJob
Queue
insight_agents
Attempt
1 of 2
Priority
0
Tags
...
Node
customer_api@10.10.0.170
Queue Time
09:48.441
Run Time
02:21.271
Inserted
2h ago
Scheduled
2h ago
Completed
2h ago (02:22)
Cancelled
—
Discarded
—
Args
%{
"account_id" => "212262",
"account_insight_agent_id" => "1e060e4c-bd80-4720-a5c4-4e6bdefd5770"
}
Meta
%{
"deps" => [],
"name" => "execute",
"on_hold" => false,
"partition" => true,
"partition_key" => "SLm/qIf7i2ElWyx39bPLedv+m7nmb+Gp8QpaItfcFB0",
"recorded" => true,
"return" => "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",
"structured" => true,
"uniq" => true,
"uniq_bmp" => [1, 0, 2, 3],
"uniq_conflict" => true,
"uniq_key" => "N/VxuqC3s1ROyh3mKyunc/oHyMXM4hFro9eUV0oQvZ4",
"workflow" => true,
"workflow_id" => "019ddeb9-a599-7bca-9543-b65074a29f9c"
}
Recorded Output
%{
insights_data: [
%{
"action_plan" => "Review these older published experiences as routine hygiene.\n\n1. Unpublish clearly stale or narrowly targeted items first, especially the portal-upsell cluster, the single-user sandbox pin, and older checklists with no recent enrollments.\n2. Keep published only the experiences tied to workflows you still expect users to encounter soon.\n3. If an experience is still strategically important, refresh its targeting or content before keeping it live; otherwise unpublishing reduces clutter and future maintenance.",
"actions" => [
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support publish state tools to unpublish these published web flows in account 212262 because they have had no seen events or enrollments in the last 30 days and were published more than 3 weeks ago: 2a4724b9-f0e1-4dbd-8842-eebfdcca0fe5 (Portal Upsell - Report Sent), d786f7b2-40a1-436e-b144-747836456b8d (Portal Upsell - Notice Sent), 078d8b37-2487-46c9-9d29-ffd701e99dc0 (Portal Upsell - Share Files with Investors), 8c99e920-bfe5-48de-b32b-dd8e3fef74e6 (Portal Upsell - Publish Investor Metrics), e074775c-5ccb-434f-86a3-ecdec1d245f2 (Portal Upsell - Navigate to Portal - Banner), 645f6954-e650-43a4-aac7-b143dbf789e6 (View Investor Portal).",
"title" => "Unpublish inactive portal upsell flows",
"undo_prompt" => "Use the product_support publish state tools to republish these web flows in account 212262: 2a4724b9-f0e1-4dbd-8842-eebfdcca0fe5 (Portal Upsell - Report Sent), d786f7b2-40a1-436e-b144-747836456b8d (Portal Upsell - Notice Sent), 078d8b37-2487-46c9-9d29-ffd701e99dc0 (Portal Upsell - Share Files with Investors), 8c99e920-bfe5-48de-b32b-dd8e3fef74e6 (Portal Upsell - Publish Investor Metrics), e074775c-5ccb-434f-86a3-ecdec1d245f2 (Portal Upsell - Navigate to Portal - Banner), 645f6954-e650-43a4-aac7-b143dbf789e6 (View Investor Portal)."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support publish state tools to unpublish these published experiences in account 212262 because they have had no seen events or enrollments in the last 30 days and were published more than 3 weeks ago: 7d0e0efb-72b1-4bef-a5d5-93f52448dc4b (Cashflows and IRR checklist), 5e525a10-f8de-4030-a66a-3af06995eb20 (Capital calls checklist), a7b8cd4a-7afe-4b9f-89c7-df0552b1150f (Share Investor Files Checklist), 99f7b211-20a3-46fb-a00a-5a1203b68c25 (Docusign pin).",
"title" => "Unpublish inactive checklist and pin",
"undo_prompt" => "Use the product_support publish state tools to republish these experiences in account 212262: 7d0e0efb-72b1-4bef-a5d5-93f52448dc4b (Cashflows and IRR checklist), 5e525a10-f8de-4030-a66a-3af06995eb20 (Capital calls checklist), a7b8cd4a-7afe-4b9f-89c7-df0552b1150f (Share Investor Files Checklist), 99f7b211-20a3-46fb-a00a-5a1203b68c25 (Docusign pin)."
}
],
"cta_text" => "Review inactive experiences",
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Cleaning up inactive published content should reduce studio clutter, lower the chance of outdated guidance resurfacing, and make it easier for your team to focus on experiences that are still driving adoption.",
"finding" => "This is a routine cleanup opportunity: **27 published experiences** that were published **more than 3 weeks ago** have had **no seen events or checklist enrollments in the last 30 days**.\n\nThe inactive set is concentrated in older onboarding and investor-portal guidance:\n- [Portal Upsell - Report Sent](https://studio.appcues.com/flows/2a4724b9-f0e1-4dbd-8842-eebfdcca0fe5/settings)\n - Type: Flow\n - Designed to upsell Investor Portal right after a report is sent on `/report` pages for a targeted segment.\n- [Portal Upsell - Notice Sent](https://studio.appcues.com/flows/d786f7b2-40a1-436e-b144-747836456b8d/settings)\n - Type: Flow\n - Designed to promote Investor Portal from `/notice-preview` after a notice is sent.\n- [Portal Upsell - Share Files with Investors](https://studio.appcues.com/flows/078d8b37-2487-46c9-9d29-ffd701e99dc0/settings)\n - Type: Flow\n - Guided users through uploading and sharing investor files on `/investors`; tracks a goal.\n- [Portal Upsell - Publish Investor Metrics](https://studio.appcues.com/flows/8c99e920-bfe5-48de-b32b-dd8e3fef74e6/settings)\n - Type: Flow\n - Guided users to publish fund metrics to the investor portal on investor pages; tracks a goal.\n- [Portal Upsell - Navigate to Portal - Banner](https://studio.appcues.com/flows/e074775c-5ccb-434f-86a3-ecdec1d245f2/settings)\n - Type: Flow\n - Follow-up modal encouraging users to open the Investor Portal after setup.\n- [View Investor Portal](https://studio.appcues.com/flows/645f6954-e650-43a4-aac7-b143dbf789e6/settings)\n - Type: Flow\n - Legacy post-file-sharing prompt that links users into the Investor Portal.\n- [Global Search](https://studio.appcues.com/flows/6543a471-3fe0-4ffc-b4a5-c6437c3b198e/settings)\n - Type: Flow\n - Product announcement introducing global search across the app.\n- [Bread crumbs](https://studio.appcues.com/flows/90975673-2c0d-4d05-a7c4-29c2918ab7dc/settings)\n - Type: Flow\n - Tooltip tour explaining breadcrumb navigation on sandbox asset timeline pages.\n- [Cashflows and IRR](https://studio.appcues.com/checklists/7d0e0efb-72b1-4bef-a5d5-93f52448dc4b/edit)\n - Type: Checklist\n - Checklist for asset creation, posting investments and valuations, and viewing IRR.\n- [Capital calls checklist](https://studio.appcues.com/checklists/5e525a10-f8de-4030-a66a-3af06995eb20/edit)\n - Type: Checklist\n - Checklist covering investor setup, fee policy, capital calls, and NAV statements.\n- [Share Investor Files Checklist](https://studio.appcues.com/checklists/a7b8cd4a-7afe-4b9f-89c7-df0552b1150f/edit)\n - Type: Checklist\n - Checklist for investor creation, contact details, file publishing, and portal viewing.\n- [Docusign](https://studio.appcues.com/pins/99f7b211-20a3-46fb-a00a-5a1203b68c25/settings)\n - Type: Pin\n - Narrow pin targeted to a sandbox deal page for a single user, likely a legacy test or internal prompt.\n\nThese examples represent the main inactive clusters behind the **27 total inactive published experiences** currently live.",
"outcomes" => ["adoption", "engagement"],
"priority" => "medium",
"title" => "27 published experiences have had no activity for more than 30 days.",
"type" => "issue"
}
],
notes: "Created 1 hygiene-focused warning insight for published experiences older than 3 weeks with no activity in the last 30 days. No duplicate existing insight was found."
}
Errors
No Errors