25365147
CustomerApi.Jobs.Insights.ExecuteAccountInsightAgentJob
Queue
insight_agents
Attempt
1 of 2
Priority
0
Tags
...
Node
customer_api@10.10.0.159
Queue Time
09:49.158
Run Time
01:33.262
Inserted
2h ago
Scheduled
2h ago
Completed
2h ago (01:34)
Cancelled
—
Discarded
—
Args
%{
"account_id" => "219774",
"account_insight_agent_id" => "c1e638ce-10a8-4664-8b9b-1d71f4c4a0c5"
}
Meta
%{
"deps" => [],
"name" => "execute",
"on_hold" => false,
"partition" => true,
"partition_key" => "su52AzhQ+mf2r52pUrpqenaHzqQ0xzffXjNOpG9JcvE",
"recorded" => true,
"return" => "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",
"structured" => true,
"uniq" => true,
"uniq_bmp" => [1, 0, 2, 3],
"uniq_conflict" => true,
"uniq_key" => "bGoTdoFwBMwc8zDPRezmZsn/IoNmxgKhFf4YL9FFiaQ",
"workflow" => true,
"workflow_id" => "019ddeb9-a59e-7bcd-bbfa-0cb60e4ac754"
}
Recorded Output
%{
insights_data: [
%{
"action_plan" => "Treat this as routine cleanup:\n1. Review the linked settings pages and keep any content that still supports active onboarding, testing, or compliance workflows.\n2. Prioritize unpublishing items on **dev/staging** domains or one-time training modules that no longer match current processes.\n3. Leave active exceptions published if they still serve current workflows, then revisit this list after the next 30-day window.",
"actions" => [
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and unpublish_experience tool to unpublish the published web flow with ID 816aed3f-83ba-4364-bd74-fd96c525b925 named \"Care Plan Review\". This flow was identified in a 30-day inactivity hygiene review as having no seen events or enrollments in the last 30 days and was published more than 3 weeks ago.",
"title" => "Unpublish Care Plan Review flow",
"undo_prompt" => nil
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and unpublish_experience tool to unpublish the published pin with ID a039b264-038c-4832-96d5-7b46a4afb07a named \"CTI+ Coach Workflows\". This pin was identified in a 30-day inactivity hygiene review as having no seen events or enrollments in the last 30 days and was published more than 3 weeks ago.",
"title" => "Unpublish CTI Coach Workflows pin",
"undo_prompt" => nil
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and unpublish_experience tool to unpublish the published pin with ID b25946e6-1b8a-41f9-a177-f86b1da03531 named \"Supervisor Caseload\". This pin was identified in a 30-day inactivity hygiene review as having no seen events or enrollments in the last 30 days and was published more than 3 weeks ago.",
"title" => "Unpublish Supervisor Caseload pin",
"undo_prompt" => nil
}
],
"cta_text" => "Review inactive experiences",
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Unpublishing stale content should reduce maintenance overhead, simplify your published inventory, and lower the chance of outdated guidance appearing to end users in test or edge-case scenarios.",
"finding" => "This is a routine content hygiene alert: **16 published experiences** were published more than 3 weeks ago and had **no seen events or enrollments in the last 30 days**.\n\n**Inactive experiences to review**\n- [Care Plan Review](https://studio.appcues.com/flows/816aed3f-83ba-4364-bd74-fd96c525b925/settings)\n - Type: Flow\n - GUIDE coaching flow for a **Care Plan Review** conversation on `hubdev.carecoordinationsystems.com`, targeted to `/ClientView` for a specific user profile.\n- [CTI+ Coach Workflows](https://studio.appcues.com/pins/a039b264-038c-4832-96d5-7b46a4afb07a/settings)\n - Type: Pin\n - Pin on `ctidev.healthbridge.care` `/clientSummary/*` pages meant to point coaches to workflow guidance.\n- [Supervisor Caseload](https://studio.appcues.com/pins/b25946e6-1b8a-41f9-a177-f86b1da03531/settings)\n - Type: Pin\n - Pin on `hubdev.carecoordinationsystems.com` supervisor caseload pages prompting document review/signoff.\n- [CTI+ : Step 1 : Main Dashboard Overview V2](https://studio.appcues.com/flows/5304680a-cd9a-4a04-8542-544eb3858214/settings)\n - Type: Flow\n - Onboarding walkthrough for the CTI+ dashboard on `ctidev.healthbridge.care/landing`, covering caseload, contact events, messages, and upcoming events.\n- [CTI+ : Step 2 : Add New Client v2](https://studio.appcues.com/flows/9a535f2f-9c1b-4eaa-b093-a7c1ada6d972/settings)\n - Type: Flow\n - Broad CTI+ onboarding flow for adding a new client and introducing profile, forms, notes, documents, events, and timeline areas.\n- [CTI+ : Step 3 : Intervention Form & Contact Event v2](https://studio.appcues.com/flows/4265cb30-9b23-4805-bf25-abf706e9cba7/settings)\n - Type: Flow\n - Guided walkthrough for creating an **Intervention Form** and first **Contact Event** on CTI+ client/form pages.\n- [CTI+ : Step 4 : Hospital Visit V2](https://studio.appcues.com/flows/4f078c8c-4049-4d45-aec8-5610f42023cf/settings)\n - Type: Flow\n - Training flow for documenting a **Hospital Visit** and follow-up tasks on CTI+ client summary pages.\n- [CTI+ : Step 5-Maybe : Post Hospital Visit](https://studio.appcues.com/flows/d2f8616a-c196-4b5a-b9f7-04dc8644e8b3/settings)\n - Type: Flow\n - Follow-up refresher after hospital visit completion, highlighting intervention updates, profile updates, and event logging.\n- [CTI+ : Step 6 : Home Visit](https://studio.appcues.com/flows/bfa847d8-0d61-4db1-b892-ca0cb46b83d0/settings)\n - Type: Flow\n - Home visit training sequence for entering a client encounter form and related coaching reminders.\n- [CTI+ : Step 7 : Post Home Visit - PAA](https://studio.appcues.com/flows/3728c78c-0ce8-436a-b68e-70d220eec721/settings)\n - Type: Flow\n - Post-home-visit walkthrough for **Patient Activation Assessment**, medication review, resource tracker, intervention updates, and event logging.\n- [CTI+ : Step 8 : Medication Review Form](https://studio.appcues.com/flows/5a03775f-3d96-44c1-9738-6360f7062c4e/settings)\n - Type: Flow\n - Medication review and discrepancy form guidance on CTI+ client summary pages.\n- [CTI+ : Step 9 : Resource Tracker](https://studio.appcues.com/flows/ac757261-a1e0-4f4a-84d5-41e8e497bf7a/settings)\n - Type: Flow\n - CTI+ training flow for completing the **Resource Tracker** with sample resource entries.\n- [CTI+ : Step 10 : Closing out the Home Visit](https://studio.appcues.com/flows/dae46842-2da1-4c4a-ad2a-19b8bfc97267/settings)\n - Type: Flow\n - End-of-module training flow for closing out a home visit and documenting final intervention/event steps.\n- [Pregnancy Form Summary Help](https://studio.appcues.com/flows/a5a7dc32-b518-41d6-89f9-7e1b78217d6d/settings)\n - Type: Flow\n - Report help flow on `reportst.carecoordinationsystems.com` for using the Pregnancy Form Summary report, including columns, client links, and highlights.\n- [Getting to know your Dashboard](https://studio.appcues.com/flows/a52e2b29-065f-48c6-ad92-d8f71c162fb2/settings)\n - Type: Flow\n - Older dashboard orientation flow on CTI dev/staging covering caseload, search, message center, contact events, and navigation.\n- [Refresh drop down tool tip](https://studio.appcues.com/flows/4fc6" <> ...,
"outcomes" => ["engagement", "retention"],
"priority" => "medium",
"title" => "16 published experiences have had no activity for more than 30 days.",
"type" => "issue"
}
],
notes: "Created 1 hygiene insight based on the prior 30-day inactivity review in memory: 16 published experiences older than 3 weeks had no activity. Included direct Studio settings links and limited immediate unpublish actions to a few clear review candidates."
}
Errors
No Errors