25365343
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.214
Queue Time
00:00.278
Run Time
00:00.006
Inserted
1h ago
Scheduled
1h ago
Completed
—
Cancelled
—
Discarded
1h ago
Args
%{
"account_id" => "221431",
"data" => %{
"account_insight_agent_id" => "a60a44b3-ff49-449b-98fa-36a4c0ee0794",
"insights" => [
%{
"action_plan" => "No unpublishing is needed from this review. As routine hygiene, keep monitoring older published experiences and consider a follow-up review for the lowest-traffic items above if their activity continues to decline.",
"actions" => [],
"cta_text" => nil,
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Confirms your published experience inventory is currently clean of fully inactive items, helping you avoid unnecessary cleanup while keeping attention on low-traffic content.",
"finding" => "I reviewed your published Pins, Banners, Flows, and Checklists that appear to be older than 3 weeks. Based on available metadata, **none** met the inactivity threshold of **zero seen events or enrollments in the last 30 days**.\n\nReviewed items:\n- [WN-Occurrences-Focus on High and Critical](https://studio.appcues.com/flows/aa1f7edc-962a-4d68-9e88-1bf9da486085/settings)\n - Type: Flow\n - Purpose: Promote or guide users through high- and critical-occurrence workflows\n- [WN - Fleet Condition - Filter by Engine type](https://studio.appcues.com/flows/2064e52b-51d4-41af-abf1-428e16e052b0/settings)\n - Type: Flow\n - Purpose: Help users filter fleet condition data by engine type\n- [WN - Vehicle details - Sensors Navigation](https://studio.appcues.com/flows/634567cc-d927-4fe6-b585-a6ecdad85f12/settings)\n - Type: Flow\n - Purpose: Guide users through sensor navigation in vehicle details\n- [WN-Occurrences-Highlight](https://studio.appcues.com/flows/c48dfefc-ac7f-4f46-9d2a-525c41fff70b/settings)\n - Type: Flow\n - Purpose: Highlight occurrence information for users in context\n- [WN-Sensors-hide/unhide](https://studio.appcues.com/flows/ac21eb97-61f7-4601-9d6f-9adf63a96c22/settings)\n - Type: Flow\n - Purpose: Explain or promote sensor hide/unhide functionality\n- [WN - DTC - Get AI Details](https://studio.appcues.com/flows/0ea6fa77-fcf5-4b2b-8ef7-23800aab98c5/settings)\n - Type: Flow\n - Purpose: Help users access AI details from DTC views\n- [WN - Vehicle details](https://studio.appcues.com/flows/a04bace9-2c51-4171-9560-f6871af46e89/settings)\n - Type: Flow\n - Purpose: Support navigation or discovery within vehicle details\n- [Did you know? - Electric Information](https://studio.appcues.com/flows/2c995c57-836c-4fe4-925b-9de6638553a8/settings)\n - Type: Flow\n - Purpose: Surface electric vehicle information as a product tip\n- [Banner Password Policy](https://studio.appcues.com/banners/49f89672-4c67-4d09-ac7f-fa4f64c462f2/settings)\n - Type: Banner\n - Purpose: Communicate password policy information\n\nLowest recent activity among eligible experiences was still above zero:\n- **Did you know? - Electric Information:** 11 seen users\n- **Banner Password Policy:** 21 seen users\n- **WN-Occurrences-Highlight:** 22 seen users\n\nNote: publish timestamp was not available in the metadata I could access, so I used **created more than 3 weeks ago** as the eligibility proxy for this hygiene check.",
"outcomes" => ["engagement"],
"priority" => "low",
"title" => "0 published experiences have had no activity for more than 30 days.",
"type" => "opportunity"
}
]
},
"notification_id" => "c3159955-aae1-42c1-b1d4-9dd32142ca7b",
"workflow_key" => "insight-opportunity-added"
}
Meta
%{"orig_scheduled_at" => 1777558218741419, "structured" => true}
Errors
Attempt 5—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4