CustomerApi.Jobs.PublishNotificationJob (25365345) • Oban

25365345 CustomerApi.Jobs.PublishNotificationJob

Queue notifications

Attempt 5 of 5

Priority 0

Tags ...

Node customer_api@10.10.1.109

Queue Time 00:00.284

Run Time 00:00.007

Inserted 7h ago

Scheduled 7h ago

Completed —

Cancelled —

Discarded 7h ago

Args

%{
  "account_id" => "47698",
  "data" => %{
    "account_insight_agent_id" => "d300d19a-6065-47c1-b1dc-95ec3d076d00",
    "insights" => [
      %{
        "action_plan" => "Correct the typo in the live flow so the announcement reads cleanly and professionally. After updating, give the rest of this flow a quick proofreading pass for possessives and article usage since this experience is customer-facing.",
        "actions" => [
          %{
            "cta" => "Run",
            "prompt" => "Use the web experience content update capability for a Flows 2.0 web flow to correct a live copy typo in experience ID 476eaab8-d73f-46aa-9a7a-80d46965f9a8 (Customer Portal UI Redesign). In the published flow content, update the RichText content in the first modal card (container ID f5931f7d-2001-4833-9cd3-5543fd50558f, step ID e252638b-b096-424e-9c64-984f10c62d21) by replacing the broken phrase \"Customer Porta l\" with \"Customer Portal\". Preserve all other copy, formatting, styling, buttons, and targeting exactly as-is.",
            "title" => "Fix typo in portal redesign flow",
            "undo_prompt" => "Use the web experience content update capability for experience ID 476eaab8-d73f-46aa-9a7a-80d46965f9a8 to revert the previous typo correction in the first modal card (container ID f5931f7d-2001-4833-9cd3-5543fd50558f, step ID e252638b-b096-424e-9c64-984f10c62d21) by changing the phrase \"Customer Portal\" back to \"Customer Porta l\". Preserve all other copy, formatting, styling, buttons, and targeting exactly as-is."
          }
        ],
        "cta_text" => "Review flow",
        "entity_id" => "476eaab8-d73f-46aa-9a7a-80d46965f9a8",
        "entity_type" => "flow",
        "expected_impact" => "Removes an obvious credibility-damaging typo from a live announcement and improves trust in customer-facing product communications.",
        "finding" => "I reviewed **10 published experiences** and found **1 clear typo** in live customer-facing copy.\n\n**Customer Portal UI Redesign** — [open live flow](https://studio.appcues.com/flows/476eaab8-d73f-46aa-9a7a-80d46965f9a8/analytics)\n- Phrase flagged: **\"Customer Porta l\"**\n- Suggested correction: **\"Customer Portal\"**\n\nI did not flag other live experiences because the remaining copy issues looked more like style or grammar choices than definite spelling mistakes.",
        "outcomes" => ["engagement", "adoption"],
        "priority" => "medium",
        "title" => "Live flow has a visible typo in customer-facing copy",
        "type" => "issue"
      }
    ]
  },
  "notification_id" => "2d9d4a78-cb0d-4060-bddc-b28217413fc8",
  "workflow_key" => "insight-issue-added"
}

Errors

Attempt 5—7h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 4—7h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 3—7h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 2—7h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 1—7h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

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