25367184
CustomerApi.Jobs.Insights.ExecuteAccountInsightAgentJob
Queue
insight_agents
Attempt
1 of 2
Priority
0
Tags
...
Node
customer_api@10.10.0.159
Queue Time
06:36.009
Run Time
01:17.020
Inserted
15h ago
Scheduled
15h ago
Completed
15h ago (01:18)
Cancelled
—
Discarded
—
Args
%{
"account_id" => "77256",
"account_insight_agent_id" => "32c34f56-8c5c-4f76-bcb2-72bdcd95f962"
}
Meta
%{
"deps" => [],
"name" => "execute",
"on_hold" => false,
"partition" => true,
"partition_key" => "yZRjuk9/sTyngSVPzrUYdXadeenk3WBwRPhlrTm4eb8",
"recorded" => true,
"return" => "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",
"structured" => true,
"uniq" => true,
"uniq_bmp" => [1, 0, 2, 3],
"uniq_conflict" => true,
"uniq_key" => "oDcSltkafNTplijBWqD8tt9csbKek6w6XbQlfJnILlg",
"workflow" => true,
"workflow_id" => "019ddebe-3a0e-70db-9dde-51f597a18975"
}
Recorded Output
%{
notes: "Created 1 hygiene insight covering 7 published experiences older than 21 days with zero activity in the last 30 days. No duplicate existing insight was found.",
insights_data: [
%{
"action_plan" => "Treat this as routine content hygiene: review which of these flows are still intentionally kept live for future reuse or edge-case traffic, then unpublish the ones you no longer need. If a flow is still strategically important, keep it published only after confirming its targeting still matches an active page and audience.",
"actions" => [
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow with experience ID 2a6e07e5-ac76-46f7-8210-870afe5bbb57 named 'Myweb Prod'. This flow had 0 seen users and 0 completed users in the last 30 days and is being cleaned up as inactive published content.",
"title" => "Unpublish inactive flow Myweb Prod",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the web flow with experience ID 2a6e07e5-ac76-46f7-8210-870afe5bbb57 named 'Myweb Prod'."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow with experience ID 478c7394-4549-4a68-a026-7e05e39e2ffc named '[PROD] VT NPS'. This flow had 0 seen users and 0 completed users in the last 30 days and is being cleaned up as inactive published content.",
"title" => "Unpublish inactive flow VT NPS",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the web flow with experience ID 478c7394-4549-4a68-a026-7e05e39e2ffc named '[PROD] VT NPS'."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow with experience ID 556b0f8e-db1c-4c45-9863-b439145be673 named 'Myweb Test'. This flow had 0 seen users and 0 completed users in the last 30 days and is being cleaned up as inactive published content.",
"title" => "Unpublish inactive flow Myweb Test",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the web flow with experience ID 556b0f8e-db1c-4c45-9863-b439145be673 named 'Myweb Test'."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow with experience ID 342aede0-bfb5-4d8e-b40f-b7e04222ea78 named 'Post release - March 2024'. This flow had 0 seen users and 0 completed users in the last 30 days and is being cleaned up as inactive published content.",
"title" => "Unpublish inactive March release flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the web flow with experience ID 342aede0-bfb5-4d8e-b40f-b7e04222ea78 named 'Post release - March 2024'."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow with experience ID ecb94191-c4d7-4942-84e8-4de7ab798681 named '[PROD] Dashboard Research'. This flow had 0 seen users and 0 completed users in the last 30 days and is being cleaned up as inactive published content.",
"title" => "Unpublish inactive dashboard research flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the web flow with experience ID ecb94191-c4d7-4942-84e8-4de7ab798681 named '[PROD] Dashboard Research'."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow with experience ID e414b0c7-a14b-46fa-aa0d-3d86b94c002c named 'Payment methods & surcharging'. This flow had 0 seen users and 0 completed users in the last 30 days and is being cleaned up as inactive published content.",
"title" => "Unpublish inactive surcharging help flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the web flow with experience ID e414b0c7-a14b-46fa-aa0d-3d86b94c002c named 'Payment methods & surcharging'."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow with experience ID e3e43187-d274-425d-907c-ebf59a63cd3d named 'First time - settlements'. This flow had 0 seen users and 0 completed users in the last 30 days and is being cleaned up as inactive published content.",
"title" => "Unpublish inactive settlements onboarding flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the web flow with experience ID e3e43187-d274-425d-907c-ebf59a63cd3d named 'First time - settlements'."
}
],
"cta_text" => "Review inactive experiences",
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Cleaning up inactive published experiences should reduce content clutter, make it easier to manage your live inventory, and keep reporting focused on experiences that are still driving engagement.",
"finding" => "I reviewed published experiences that were **published more than 3 weeks ago** and found **7** with **no activity in the last 30 days** (**0 seen users, 0 completions** for each, from **2026-04-01 to 2026-04-30**).\n\nInactive published experiences:\n- [Myweb Prod](https://studio.appcues.com/flows/2a6e07e5-ac76-46f7-8210-870afe5bbb57/settings)\n - Type: Flow\n - Designed to appear on the **myweb.liveeftpos.com.au** domain across any URL, likely as a general site-wide message or test flow\n - Goals: none configured\n- [[PROD] VT NPS](https://studio.appcues.com/flows/478c7394-4549-4a68-a026-7e05e39e2ffc/settings)\n - Type: Flow\n - Designed to collect **Virtual Terminal feedback/NPS-style responses** on **portal.livegroup.com.au/virtual-terminal**\n - Goals: none configured\n- [Myweb Test](https://studio.appcues.com/flows/556b0f8e-db1c-4c45-9863-b439145be673/settings)\n - Type: Flow\n - Designed to appear on the **aws-myweb-test.liveeftpos.com.au** domain across any URL, likely as a test or validation flow\n - Goals: none configured\n- [Post release - March 2024](https://studio.appcues.com/flows/342aede0-bfb5-4d8e-b40f-b7e04222ea78/settings)\n - Type: Flow\n - Designed to announce the **March 2024 Live Portal release** on **portal.livegroup.com.au/home**, highlighting faster loading and DX8000 transaction access\n - Goals: none configured\n- [[PROD] Dashboard Research](https://studio.appcues.com/flows/ecb94191-c4d7-4942-84e8-4de7ab798681/settings)\n - Type: Flow\n - Designed to gather **home screen feature ideas** from users on **portal.livegroup.com.au/home**\n - Goals: none configured\n- [Payment methods & surcharging](https://studio.appcues.com/flows/e414b0c7-a14b-46fa-aa0d-3d86b94c002c/settings)\n - Type: Flow\n - Designed to explain **payment methods and surcharging** and link users to a help guide on payment surcharge settings\n - Goals: none configured\n- [First time - settlements](https://studio.appcues.com/flows/e3e43187-d274-425d-907c-ebf59a63cd3d/settings)\n - Type: Flow\n - Designed as a **settlements onboarding walkthrough** for the settlements page, including filters, report views, downloads, and search\n - Goals: none configured",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "7 published experiences have had no activity for more than 30 days.",
"type" => "issue"
}
]
}
Errors
No Errors