25368202
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.214
Queue Time
00:00.317
Run Time
00:00.010
Inserted
7h ago
Scheduled
7h ago
Completed
—
Cancelled
—
Discarded
7h ago
Args
%{
"account_id" => "45325",
"data" => %{
"account_insight_agent_id" => "4b4fdcdd-92cf-47da-b9e3-7dbf49587d9a",
"insights" => [
%{
"action_plan" => "Update the live copy in this flow, then preview the full tour to confirm the fixes read naturally in context. Prioritize the first step typo and the later step labels, since those are the most noticeable trust-damaging errors.",
"actions" => [],
"cta_text" => "Review typos",
"entity_id" => "-Lh7PpvUuywkvB-Q6Spe",
"entity_type" => "flow",
"expected_impact" => "Cleaning up these errors should improve polish and credibility for new users going through event creation guidance, supporting activation and engagement.",
"finding" => "I reviewed the live experience **Posting An Event** and found several clear copy typos in customer-facing text:\n- **\"Let's get stared on your first event\"** → likely **\"Let's get started on your first event\"**\n- **\"you event's timezone\"** → likely **\"your event's timezone\"**\n- **\"stelling your tickets online\"** → likely **\"selling your tickets online\"**\n- **\"future cutomers\"** → likely **\"future customers\"**\n- **\"Custm Print-At-Home\"** → likely **\"Custom Print-At-Home\"**\n\nReview it here: [Open Posting An Event](https://studio.appcues.com/flows/-Lh7PpvUuywkvB-Q6Spe/analytics)",
"outcomes" => ["activation", "engagement"],
"priority" => "high",
"title" => "Posting An Event has multiple live copy typos",
"type" => "issue"
},
%{
"action_plan" => "Correct the wording in the intro and widget setup steps, then test the full flow once to catch any additional legacy copy issues nearby. This flow teaches a setup task, so accuracy matters more than in a simple announcement.",
"actions" => [],
"cta_text" => "Review typos",
"entity_id" => "-Lmo6MiHBgxXkUgxmMHJ",
"entity_type" => "flow",
"expected_impact" => "Fixing these mistakes should make the guidance feel more trustworthy and easier to follow, improving adoption of the ticket widget setup flow.",
"finding" => "The live experience **Integrated Sales Widget** contains multiple visible typos:\n- **\"widgets for eac h event\"** → likely **\"widgets for each event\"**\n- **\"Lets get started!\"** → likely **\"Let's get started!\"**\n- **\"allows cusomters to add tickets\"** → likely **\"allows customers to add tickets\"**\n\nReview it here: [Open Integrated Sales Widget](https://studio.appcues.com/flows/-Lmo6MiHBgxXkUgxmMHJ/analytics)",
"outcomes" => ["adoption", "engagement"],
"priority" => "high",
"title" => "Integrated Sales Widget includes obvious spelling mistakes",
"type" => "issue"
},
%{
"action_plan" => "Rename the experience so the title is spelled correctly, especially if your team uses the name for search, reporting, or handoff between editors. Then quickly verify the live body copy still matches the intended legal messaging.",
"actions" => [],
"cta_text" => "Review title",
"entity_id" => "b8c6981f-53c6-4688-abc3-86ca16bfb3e2",
"entity_type" => "flow",
"expected_impact" => "A corrected experience title will reduce internal confusion and make this live announcement easier to find and manage.",
"finding" => "The live experience name **California Pricing Announement** appears to misspell **Announcement**.\n\nSuggested correction:\n- **\"California Pricing Announement\"** → **\"California Pricing Announcement\"**\n\nI did not find a clear typo in the visible body copy of this experience, but the experience title itself looks incorrect.\n\nReview it here: [Open California Pricing Announcement](https://studio.appcues.com/flows/b8c6981f-53c6-4688-abc3-86ca16bfb3e2/analytics)",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "California pricing announcement is live with a misspelled experience name",
"type" => "issue"
}
]
},
"notification_id" => "e4a72bd9-eacb-422b-b176-293130903f42",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777558546803348, "structured" => true}
Errors
Attempt 5—7h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—7h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—7h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—7h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—7h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4