25368203
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.214
Queue Time
00:00.304
Run Time
00:00.015
Inserted
17h ago
Scheduled
17h ago
Completed
—
Cancelled
—
Discarded
17h ago
Args
%{
"account_id" => "204132",
"data" => %{
"account_insight_agent_id" => "7e173ec9-858d-4475-bc53-a123a6385cff",
"insights" => [
%{
"action_plan" => "Review the published copy in Welcome Flow and correct the wording from **„verschieden Anleitungen“** to **„verschiedene Anleitungen“** so the onboarding experience reads naturally for German-speaking users.",
"actions" => [],
"cta_text" => "Review flow copy",
"entity_id" => "210d6b50-5e69-4490-9f86-c2e1182940e2",
"entity_type" => "flow",
"expected_impact" => "Cleaner first-run copy should improve trust and perceived quality during onboarding.",
"finding" => "In [Welcome Flow](https://studio.appcues.com/flows/210d6b50-5e69-4490-9f86-c2e1182940e2/analytics), the phrase **\"Dort findest du verschieden Anleitungen\"** appears in the published copy.\n\nLikely correction: **\"Dort findest du verschiedene Anleitungen\"**.",
"outcomes" => ["activation", "engagement"],
"priority" => "medium",
"title" => "Welcome Flow contains a German copy typo",
"type" => "issue"
},
%{
"action_plan" => "Update the tooltip copy in the Mitarbeiterdetails pin so the sentence reads **„Eine genaue Übersicht findest du …“**. This is a visible language error in a live help experience.",
"actions" => [],
"cta_text" => "Review pin copy",
"entity_id" => "af2153a5-9168-4722-8d8a-9cd791db8285",
"entity_type" => "pin",
"expected_impact" => "Fixing the typo should make the guidance feel more polished and credible for admins using employee detail pages.",
"finding" => "In [Allgemein: Mitarbeiterdetails](https://studio.appcues.com/pins/af2153a5-9168-4722-8d8a-9cd791db8285/analytics), the published tooltip says **\"Eine genauer Übersicht\"**.\n\nLikely correction: **\"Eine genaue Übersicht\"**.",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "Mitarbeiterdetails pin has a wording typo",
"type" => "issue"
},
%{
"action_plan" => "Review the published step content in this flow and standardize the wording before more users see it. Prioritize the two phrases above because they are easy to fix and are clearly user-visible in German.",
"actions" => [],
"cta_text" => "Review flow copy",
"entity_id" => "f582f251-bbd0-4c02-adc3-6c9a4a0be8d1",
"entity_type" => "flow",
"expected_impact" => "Correcting these errors should improve readability and reduce friction in a high-visibility tutorial flow.",
"finding" => "I found multiple likely typos in [Mitarbeiter verwalten](https://studio.appcues.com/flows/f582f251-bbd0-4c02-adc3-6c9a4a0be8d1/analytics):\n\n- **\"Die verschieden Rollen\"** → likely **\"Die verschiedenen Rollen\"**\n- **\"mit zwei Klick\"** → likely **\"mit zwei Klicks\"**\n\nThese appear in the live published flow copy.",
"outcomes" => ["activation", "engagement"],
"priority" => "high",
"title" => "Mitarbeiter verwalten flow has multiple visible copy errors",
"type" => "issue"
},
%{
"action_plan" => "Review this pin’s published text and complete the sentence so it reads naturally in German. This looks less like stylistic wording and more like an omitted word in live copy.",
"actions" => [],
"cta_text" => "Review pin copy",
"entity_id" => "a5865e01-7df4-41a0-ae74-e0507c5b415b",
"entity_type" => "pin",
"expected_impact" => "Clearer instructional copy should make the filter explanation easier to understand on the employee list page.",
"finding" => "In [Allgemein: Alle Mitarbeiter](https://studio.appcues.com/pins/a5865e01-7df4-41a0-ae74-e0507c5b415b/analytics), the sentence **\"Über die Filter kannst du deaktivierte und Mitarbeiter aller Unterorganisationen anzeigen\"** appears to be missing a noun after **„deaktivierte“**.\n\nLikely correction: **\"Über die Filter kannst du deaktivierte Mitarbeiter und Mitarbeiter aller Unterorganisationen anzeigen\"**.",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "Mitarbeiter Liste pin reads as incomplete German copy",
"type" => "issue"
}
]
},
"notification_id" => "3fedf1ae-167d-4f10-b208-1b9a494d3e2a",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777558546837956, "structured" => true}
Errors
Attempt 5—17h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—17h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—17h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—17h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—17h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4