25368204
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.214
Queue Time
00:00.307
Run Time
00:00.013
Inserted
6h ago
Scheduled
6h ago
Completed
—
Cancelled
—
Discarded
6h ago
Args
%{
"account_id" => "126116",
"data" => %{
"account_insight_agent_id" => "ad02dc26-e6e2-433f-8ced-97f1b065ec43",
"insights" => [
%{
"action_plan" => "The first 10 properties have quick-action buttons to hide them individually. The remaining 9 properties (_appcuesForm_signatory-name, _appcuesForm_signatory-name-2, _appcuesForm_signatory-phone, _appcuesForm_signatory-role, _appcuesForm_signatory-title, _appcuesForm_why-did-you-select-that-ratings, _appcuesForm_why-did-you-select-those-ratings, _experience_dismissed_28f245e1-3f9b-49a2-acb5-3e602940413d, _experience_dismissed_44b1a945-6851-4532-9060-082fc46f186f) can be hidden through Captain AI — ask it to hide them by name — or updated manually in the segment builder UI. Hiding is non-destructive — property data is retained and any property can be made visible again at any time.",
"actions" => [
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_did-the-color-coding-influence-the-dates-you-selected' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_did-the-color-coding-influence-the-dates-you-selected",
"undo_prompt" => "Update user property '_appcuesForm_did-the-color-coding-influence-the-dates-you-selected' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_have-you-seen-our-new-color-coded-calendar-feature-when-requesting-shifts' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_have-you-seen-our-new-color-coded-calendar-feature-when-requesting-shifts",
"undo_prompt" => "Update user property '_appcuesForm_have-you-seen-our-new-color-coded-calendar-feature-when-requesting-shifts' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_how-can-the-shift-request-process-be-improved' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_how-can-the-shift-request-process-be-improved",
"undo_prompt" => "Update user property '_appcuesForm_how-can-the-shift-request-process-be-improved' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_how-can-we-improve-the-shift-shopping-experience' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_how-can-we-improve-the-shift-shopping-experience",
"undo_prompt" => "Update user property '_appcuesForm_how-can-we-improve-the-shift-shopping-experience' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_how-do-you-choose-the-dates-for-shift-coverage' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_how-do-you-choose-the-dates-for-shift-coverage",
"undo_prompt" => "Update user property '_appcuesForm_how-do-you-choose-the-dates-for-shift-coverage' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_how-easy-or-difficult-is-it-to-find-shifts-that-you-want-to-work' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_how-easy-or-difficult-is-it-to-find-shifts-that-you-want-to-work",
"undo_prompt" => "Update user property '_appcuesForm_how-easy-or-difficult-is-it-to-find-shifts-that-you-want-to-work' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_how-much-flexibility-do-you-have-when-you-select-the-dates-for-shifts' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_how-much-flexibility-do-you-have-when-you-select-the-dates-for-shifts",
"undo_prompt" => "Update user property '_appcuesForm_how-much-flexibility-do-you-have-when-you-select-the-dates-for-shifts' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_likelihood-to-recommend' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_likelihood-to-recommend",
"undo_prompt" => "Update user property '_appcuesForm_likelihood-to-recommend' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_name' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_name",
"undo_prompt" => "Update user property '_appcuesForm_name' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_signatory-email' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_signatory-email",
"undo_prompt" => "Update user property '_appcuesForm_signatory-email' and set show_in_ui to true."
}
],
"cta_text" => nil,
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Cleaner segment builder with only active properties",
"finding" => "Found 19 stale user properties that are visible, not auto-tracked, and not used by any experience.\n\nLast seen > 90 days ago:\n\n_appcuesForm_did-the-color-coding-influence-the-dates-you-selected - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_did-the-color-coding-influence-the-dates-you-selected)\n\n_appcuesForm_have-you-seen-our-new-color-coded-calendar-feature-when-requesting-shifts - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_have-you-seen-our-new-color-coded-calendar-feature-when-requesting-shifts)\n\n_appcuesForm_how-can-the-shift-request-process-be-improved - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_how-can-the-shift-request-process-be-improved)\n\n_appcuesForm_how-can-we-improve-the-shift-shopping-experience - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_how-can-we-improve-the-shift-shopping-experience)\n\n_appcuesForm_how-do-you-choose-the-dates-for-shift-coverage - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_how-do-you-choose-the-dates-for-shift-coverage)\n\n_appcuesForm_how-easy-or-difficult-is-it-to-find-shifts-that-you-want-to-work - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_how-easy-or-difficult-is-it-to-find-shifts-that-you-want-to-work)\n\n_appcuesForm_how-much-flexibility-do-you-have-when-you-select-the-dates-for-shifts - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_how-much-flexibility-do-you-have-when-you-select-the-dates-for-shifts)\n\n_appcuesForm_likelihood-to-recommend - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_likelihood-to-recommend)\n\n_appcuesForm_name - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_name)\n\n_appcuesForm_signatory-name-2 - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_signatory-name-2)\n\n_appcuesForm_signatory-role - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_signatory-role)\n\n_appcuesForm_why-did-you-select-that-ratings - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_why-did-you-select-that-ratings)\n\n_appcuesForm_why-did-you-select-those-ratings - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_why-did-you-select-those-ratings)\n\n_experience_dismissed_28f245e1-3f9b-49a2-acb5-3e602940413d - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_28f245e1-3f9b-49a2-acb5-3e602940413d)\n\n_experience_dismissed_44b1a945-6851-4532-9060-082fc46f186f - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_44b1a945-6851-4532-9060-082fc46f186f)\n\nLast seen 60–90 days ago:\n\n_appcuesForm_signatory-email - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_signatory-email)\n\n_appcuesForm_signatory-name - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_signatory-name)\n\n_appcuesForm_signatory-phone - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_signatory-phone)\n\n_appcuesForm_signatory-title - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_signatory-title)",
"outcomes" => [],
"priority" => "high",
"title" => "Found 19 stale user properties to hide",
"type" => "opportunity"
}
]
},
"notification_id" => "3adb5e85-1d25-4411-9cca-951ab1ba448d",
"workflow_key" => "insight-opportunity-added"
}
Meta
%{"orig_scheduled_at" => 1777558546904838, "structured" => true}
Errors
Attempt 5—6h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—6h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—6h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—6h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—6h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4