CustomerApi.Jobs.PublishNotificationJob (25368250) • Oban

25368250 CustomerApi.Jobs.PublishNotificationJob

Queue notifications

Attempt 5 of 5

Priority 0

Tags ...

Node customer_api@10.10.1.109

Queue Time 00:00.328

Run Time 00:00.013

Inserted 6h ago

Scheduled 6h ago

Completed —

Cancelled —

Discarded 6h ago

Args

%{
  "account_id" => "118836",
  "data" => %{
    "account_insight_agent_id" => "7e86fdd3-e716-4c96-8ba6-de55dabf9661",
    "insights" => [
      %{
        "action_plan" => "The first 10 properties have quick-action buttons to hide them individually. The remaining 11 properties (_experience_dismissed_fbaa17c3-c133-4ddf-ae5c-bb872e5c391a, accountId, cmsGuaranteeExpirationDate, cmsGuaranteeStatus, companyName, companyName2, firstName, language, location, planTier, planTier2) can be hidden through Captain AI — ask it to hide them by name — or updated manually in the segment builder UI. Hiding is non-destructive — property data is retained and any property can be made visible again at any time.",
        "actions" => [
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_",
            "undo_prompt" => "Update user property '_appcuesForm_' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_experience_dismissed_049f7596-bc0a-4b53-9da2-62d7dc527563' and set show_in_ui to false.",
            "title" => "Hide _experience_dismissed_049f7596-bc0a-4b53-9da2-62d7dc527563",
            "undo_prompt" => "Update user property '_experience_dismissed_049f7596-bc0a-4b53-9da2-62d7dc527563' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_experience_dismissed_23623fef-0af7-4ca8-9745-0c9a2d24ae41' and set show_in_ui to false.",
            "title" => "Hide _experience_dismissed_23623fef-0af7-4ca8-9745-0c9a2d24ae41",
            "undo_prompt" => "Update user property '_experience_dismissed_23623fef-0af7-4ca8-9745-0c9a2d24ae41' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_experience_dismissed_359464fa-b3b3-41eb-ab13-8867cce50451' and set show_in_ui to false.",
            "title" => "Hide _experience_dismissed_359464fa-b3b3-41eb-ab13-8867cce50451",
            "undo_prompt" => "Update user property '_experience_dismissed_359464fa-b3b3-41eb-ab13-8867cce50451' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_experience_dismissed_4022d4c1-7b1d-4600-b740-63d743efedca' and set show_in_ui to false.",
            "title" => "Hide _experience_dismissed_4022d4c1-7b1d-4600-b740-63d743efedca",
            "undo_prompt" => "Update user property '_experience_dismissed_4022d4c1-7b1d-4600-b740-63d743efedca' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_experience_dismissed_65122672-fac1-47cb-87e2-3a3f0b260999' and set show_in_ui to false.",
            "title" => "Hide _experience_dismissed_65122672-fac1-47cb-87e2-3a3f0b260999",
            "undo_prompt" => "Update user property '_experience_dismissed_65122672-fac1-47cb-87e2-3a3f0b260999' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_experience_dismissed_75e19e85-560c-481a-a995-bc9c7f6b4dff' and set show_in_ui to false.",
            "title" => "Hide _experience_dismissed_75e19e85-560c-481a-a995-bc9c7f6b4dff",
            "undo_prompt" => "Update user property '_experience_dismissed_75e19e85-560c-481a-a995-bc9c7f6b4dff' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_experience_dismissed_8551dd31-ff0f-4708-96d7-2f386073e3ea' and set show_in_ui to false.",
            "title" => "Hide _experience_dismissed_8551dd31-ff0f-4708-96d7-2f386073e3ea",
            "undo_prompt" => "Update user property '_experience_dismissed_8551dd31-ff0f-4708-96d7-2f386073e3ea' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_experience_dismissed_8789889a-c737-402c-9916-be73d86c42a8' and set show_in_ui to false.",
            "title" => "Hide _experience_dismissed_8789889a-c737-402c-9916-be73d86c42a8",
            "undo_prompt" => "Update user property '_experience_dismissed_8789889a-c737-402c-9916-be73d86c42a8' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_experience_dismissed_adc96ac0-cfb4-45f9-9c50-04b9ed498a3c' and set show_in_ui to false.",
            "title" => "Hide _experience_dismissed_adc96ac0-cfb4-45f9-9c50-04b9ed498a3c",
            "undo_prompt" => "Update user property '_experience_dismissed_adc96ac0-cfb4-45f9-9c50-04b9ed498a3c' and set show_in_ui to true."
          }
        ],
        "cta_text" => nil,
        "entity_id" => nil,
        "entity_type" => nil,
        "expected_impact" => "Cleaner segment builder with only active properties",
        "finding" => "Found 21 stale user properties that are visible, not auto-tracked, and not used by any experience.\n\nLast seen > 90 days ago:\n\n_appcuesForm_ - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_)\n\n_experience_dismissed_049f7596-bc0a-4b53-9da2-62d7dc527563 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_049f7596-bc0a-4b53-9da2-62d7dc527563)\n\n_experience_dismissed_23623fef-0af7-4ca8-9745-0c9a2d24ae41 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_23623fef-0af7-4ca8-9745-0c9a2d24ae41)\n\n_experience_dismissed_359464fa-b3b3-41eb-ab13-8867cce50451 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_359464fa-b3b3-41eb-ab13-8867cce50451)\n\n_experience_dismissed_4022d4c1-7b1d-4600-b740-63d743efedca - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_4022d4c1-7b1d-4600-b740-63d743efedca)\n\n_experience_dismissed_65122672-fac1-47cb-87e2-3a3f0b260999 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_65122672-fac1-47cb-87e2-3a3f0b260999)\n\n_experience_dismissed_75e19e85-560c-481a-a995-bc9c7f6b4dff - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_75e19e85-560c-481a-a995-bc9c7f6b4dff)\n\n_experience_dismissed_8551dd31-ff0f-4708-96d7-2f386073e3ea - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_8551dd31-ff0f-4708-96d7-2f386073e3ea)\n\n_experience_dismissed_8789889a-c737-402c-9916-be73d86c42a8 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_8789889a-c737-402c-9916-be73d86c42a8)\n\n_experience_dismissed_adc96ac0-cfb4-45f9-9c50-04b9ed498a3c - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_adc96ac0-cfb4-45f9-9c50-04b9ed498a3c)\n\n_experience_dismissed_fbaa17c3-c133-4ddf-ae5c-bb872e5c391a - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_fbaa17c3-c133-4ddf-ae5c-bb872e5c391a)\n\naccountId - [View](https://studio.appcues.com/settings/properties/user?search=accountId)\n\ncmsGuaranteeExpirationDate - [View](https://studio.appcues.com/settings/properties/user?search=cmsGuaranteeExpirationDate)\n\ncmsGuaranteeStatus - [View](https://studio.appcues.com/settings/properties/user?search=cmsGuaranteeStatus)\n\ncompanyName - [View](https://studio.appcues.com/settings/properties/user?search=companyName)\n\ncompanyName2 - [View](https://studio.appcues.com/settings/properties/user?search=companyName2)\n\nfirstName - [View](https://studio.appcues.com/settings/properties/user?search=firstName)\n\nlanguage - [View](https://studio.appcues.com/settings/properties/user?search=language)\n\nlocation - [View](https://studio.appcues.com/settings/properties/user?search=location)\n\nplanTier - [View](https://studio.appcues.com/settings/properties/user?search=planTier)\n\nplanTier2 - [View](https://studio.appcues.com/settings/properties/user?search=planTier2)",
        "outcomes" => [],
        "priority" => "high",
        "title" => "Found 21 stale user properties to hide",
        "type" => "opportunity"
      }
    ]
  },
  "notification_id" => "1a01beea-3169-43b1-9715-2fd1766a48b6",
  "workflow_key" => "insight-opportunity-added"
}

Errors

Attempt 5—6h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 4—6h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 3—6h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 2—6h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 1—6h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

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