25368280 CustomerApi.Jobs.PublishNotificationJob
Queue notifications
Attempt 5 of 5
Priority 0
Tags ...
Node customer_api@10.10.1.214
Queue Time 00:00.335
Run Time 00:00.009
Inserted 17h ago
Scheduled 17h ago
Completed
Cancelled
Discarded 17h ago

Args

%{
  "account_id" => "30666",
  "data" => %{
    "account_insight_agent_id" => "8bbb1310-b696-47ac-a854-1a4669f8b481",
    "insights" => [
      %{
        "action_plan" => "Update the visible link text from **\"Produce UPDATES\"** to **\"Product Updates\"** after confirming that this experience should use standard English product terminology.",
        "actions" => [],
        "cta_text" => "Review flow",
        "entity_id" => "4ecf0821-3e8e-4823-bcc2-24c5b9ceda03",
        "entity_type" => "flow",
        "expected_impact" => "Removes a high-visibility typo in a live help experience and improves trust in your in-app guidance.",
        "finding" => "In **HELP Slider**, the link label **\"Produce UPDATES\"** appears to be a typo.\n\nSuggested correction: **\"Product Updates\"**.\n\nReview the live experience here: [HELP Slider](https://studio.appcues.com/flows/4ecf0821-3e8e-4823-bcc2-24c5b9ceda03/analytics)",
        "outcomes" => ["engagement"],
        "priority" => "medium",
        "title" => "Help center slider likely contains a visible product-name typo",
        "type" => "issue"
      },
      %{
        "action_plan" => "Correct the tooltip copy in this live tour, then preview the step to make sure the revised sentence still fits cleanly in the tooltip layout.",
        "actions" => [],
        "cta_text" => "Review flow",
        "entity_id" => "-Lk54KCbG5WvrU9xdcT7",
        "entity_type" => "flow",
        "expected_impact" => "Fixing multiple errors in the same sentence should make this onboarding tour feel more polished and easier to trust.",
        "finding" => "In **Try Now - Member Application**, one tooltip contains multiple likely typos:\n\n- **\"propsective\"** → suggested correction: **\"prospective\"**\n- **\"that that\"** → suggested correction: remove the duplicate **\"that\"**\n\nCurrent phrase:\n**\"When a propsective member wants to apply, you will direct them to a page that that looks like this\"**\n\nSuggested phrase:\n**\"When a prospective member wants to apply, you will direct them to a page that looks like this\"**\n\nReview the live experience here: [Try Now - Member Application](https://studio.appcues.com/flows/-Lk54KCbG5WvrU9xdcT7/analytics)",
        "outcomes" => ["activation", "engagement"],
        "priority" => "high",
        "title" => "Member application tour has multiple likely copy errors",
        "type" => "issue"
      },
      %{
        "action_plan" => "Update this tooltip sentence to fix the broken wording. While editing, also consider changing **\"to you members\"** to **\"to your members\"** for readability.",
        "actions" => [],
        "cta_text" => "Review flow",
        "entity_id" => "-Lb93afb_Fq_u5HJcka-",
        "entity_type" => "flow",
        "expected_impact" => "Improves clarity in a live onboarding tour and avoids distracting users with obvious copy mistakes.",
        "finding" => "In **Organization Profile Tour**, one tooltip contains the phrase **\"acces sthe member portal\"**, which appears to be a broken typo.\n\nSuggested correction: **\"access the member portal\"**.\n\nCurrent phrase:\n**\"This is the name that will appear to you members when they acces sthe member portal...\"**\n\nSuggested phrase:\n**\"This is the name that will appear to your members when they access the member portal...\"**\n\nReview the live experience here: [Organization Profile Tour](https://studio.appcues.com/flows/-Lb93afb_Fq_u5HJcka-/analytics)",
        "outcomes" => ["activation", "engagement"],
        "priority" => "high",
        "title" => "Organization profile tour has a clear broken phrase",
        "type" => "issue"
      }
    ]
  },
  "notification_id" => "f0b8e921-158c-40be-ba1d-52266a6aa1cf",
  "workflow_key" => "insight-issue-added"
}

Meta

%{"orig_scheduled_at" => 1777558640004326, "structured" => true}

Errors

Attempt 5—17h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 4—17h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 3—17h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 2—17h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 1—17h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4