25368280
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.214
Queue Time
00:00.335
Run Time
00:00.009
Inserted
17h ago
Scheduled
17h ago
Completed
—
Cancelled
—
Discarded
17h ago
Args
%{
"account_id" => "30666",
"data" => %{
"account_insight_agent_id" => "8bbb1310-b696-47ac-a854-1a4669f8b481",
"insights" => [
%{
"action_plan" => "Update the visible link text from **\"Produce UPDATES\"** to **\"Product Updates\"** after confirming that this experience should use standard English product terminology.",
"actions" => [],
"cta_text" => "Review flow",
"entity_id" => "4ecf0821-3e8e-4823-bcc2-24c5b9ceda03",
"entity_type" => "flow",
"expected_impact" => "Removes a high-visibility typo in a live help experience and improves trust in your in-app guidance.",
"finding" => "In **HELP Slider**, the link label **\"Produce UPDATES\"** appears to be a typo.\n\nSuggested correction: **\"Product Updates\"**.\n\nReview the live experience here: [HELP Slider](https://studio.appcues.com/flows/4ecf0821-3e8e-4823-bcc2-24c5b9ceda03/analytics)",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "Help center slider likely contains a visible product-name typo",
"type" => "issue"
},
%{
"action_plan" => "Correct the tooltip copy in this live tour, then preview the step to make sure the revised sentence still fits cleanly in the tooltip layout.",
"actions" => [],
"cta_text" => "Review flow",
"entity_id" => "-Lk54KCbG5WvrU9xdcT7",
"entity_type" => "flow",
"expected_impact" => "Fixing multiple errors in the same sentence should make this onboarding tour feel more polished and easier to trust.",
"finding" => "In **Try Now - Member Application**, one tooltip contains multiple likely typos:\n\n- **\"propsective\"** → suggested correction: **\"prospective\"**\n- **\"that that\"** → suggested correction: remove the duplicate **\"that\"**\n\nCurrent phrase:\n**\"When a propsective member wants to apply, you will direct them to a page that that looks like this\"**\n\nSuggested phrase:\n**\"When a prospective member wants to apply, you will direct them to a page that looks like this\"**\n\nReview the live experience here: [Try Now - Member Application](https://studio.appcues.com/flows/-Lk54KCbG5WvrU9xdcT7/analytics)",
"outcomes" => ["activation", "engagement"],
"priority" => "high",
"title" => "Member application tour has multiple likely copy errors",
"type" => "issue"
},
%{
"action_plan" => "Update this tooltip sentence to fix the broken wording. While editing, also consider changing **\"to you members\"** to **\"to your members\"** for readability.",
"actions" => [],
"cta_text" => "Review flow",
"entity_id" => "-Lb93afb_Fq_u5HJcka-",
"entity_type" => "flow",
"expected_impact" => "Improves clarity in a live onboarding tour and avoids distracting users with obvious copy mistakes.",
"finding" => "In **Organization Profile Tour**, one tooltip contains the phrase **\"acces sthe member portal\"**, which appears to be a broken typo.\n\nSuggested correction: **\"access the member portal\"**.\n\nCurrent phrase:\n**\"This is the name that will appear to you members when they acces sthe member portal...\"**\n\nSuggested phrase:\n**\"This is the name that will appear to your members when they access the member portal...\"**\n\nReview the live experience here: [Organization Profile Tour](https://studio.appcues.com/flows/-Lb93afb_Fq_u5HJcka-/analytics)",
"outcomes" => ["activation", "engagement"],
"priority" => "high",
"title" => "Organization profile tour has a clear broken phrase",
"type" => "issue"
}
]
},
"notification_id" => "f0b8e921-158c-40be-ba1d-52266a6aa1cf",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777558640004326, "structured" => true}
Errors
Attempt 5—17h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—17h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—17h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—17h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—17h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4