25368296
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.109
Queue Time
00:00.321
Run Time
00:00.013
Inserted
3h ago
Scheduled
2h ago
Completed
—
Cancelled
—
Discarded
2h ago
Args
%{
"account_id" => "26590",
"data" => %{
"account_insight_agent_id" => "eea4632b-1152-428d-90f6-20f0ffef4f78",
"insights" => [
%{
"action_plan" => "The first 10 properties have quick-action buttons to hide them individually. The remaining 7 properties (_experience_dismissed_9b96044f-0af4-4c86-9cb0-00d691c9b6b9, _experience_dismissed_cc8e8ccc-cc10-4053-836e-c45034e4c2ed, _myAppcuesId, appcues_segment_7b196978-a2d9-4953-b939-82e787a2b4fc, companyName, firstName, lastName) can be hidden through Captain AI — ask it to hide them by name — or updated manually in the segment builder UI. Hiding is non-destructive — property data is retained and any property can be made visible again at any time.",
"actions" => [
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_on-a-scale-of-010-how-likely-are-you-to-recommend-our-data-visualization-platform-to-a-colleague-or-peer' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_on-a-scale-of-010-how-likely-are-you-to-recommend-our-data-visualization-platform-to-a-colleague-or-peer",
"undo_prompt" => "Update user property '_appcuesForm_on-a-scale-of-010-how-likely-are-you-to-recommend-our-data-visualization-platform-to-a-colleague-or-peer' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_please-provide-a-description' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_please-provide-a-description",
"undo_prompt" => "Update user property '_appcuesForm_please-provide-a-description' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_text-9888b922-d57c-4c42-a31e-7e449084bd44' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_text-9888b922-d57c-4c42-a31e-7e449084bd44",
"undo_prompt" => "Update user property '_appcuesForm_text-9888b922-d57c-4c42-a31e-7e449084bd44' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_what-is-the-impact-to-your-company' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_what-is-the-impact-to-your-company",
"undo_prompt" => "Update user property '_appcuesForm_what-is-the-impact-to-your-company' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_what-is-the-primary-reason-for-your-score-and-what-one-thing-could-we-do-to-improve-your-experience' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_what-is-the-primary-reason-for-your-score-and-what-one-thing-could-we-do-to-improve-your-experience",
"undo_prompt" => "Update user property '_appcuesForm_what-is-the-primary-reason-for-your-score-and-what-one-thing-could-we-do-to-improve-your-experience' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_would-you-like-to-be-contacted-regarding-this-submission-if-so-please-provide-the-information-below-or-click-next-to-continue' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_would-you-like-to-be-contacted-regarding-this-submission-if-so-please-provide-the-information-below-or-click-next-to-continue",
"undo_prompt" => "Update user property '_appcuesForm_would-you-like-to-be-contacted-regarding-this-submission-if-so-please-provide-the-information-below-or-click-next-to-continue' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_3e52457c-5787-4999-82d8-d9e47bcf1afb' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_3e52457c-5787-4999-82d8-d9e47bcf1afb",
"undo_prompt" => "Update user property '_experience_dismissed_3e52457c-5787-4999-82d8-d9e47bcf1afb' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_66945e58-ef40-42c9-9e14-2886b68c217b' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_66945e58-ef40-42c9-9e14-2886b68c217b",
"undo_prompt" => "Update user property '_experience_dismissed_66945e58-ef40-42c9-9e14-2886b68c217b' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_6c81fffa-75f5-4648-ae45-02a4a6b921bb' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_6c81fffa-75f5-4648-ae45-02a4a6b921bb",
"undo_prompt" => "Update user property '_experience_dismissed_6c81fffa-75f5-4648-ae45-02a4a6b921bb' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_7d1df429-a751-42a8-92c2-df61359132ec' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_7d1df429-a751-42a8-92c2-df61359132ec",
"undo_prompt" => "Update user property '_experience_dismissed_7d1df429-a751-42a8-92c2-df61359132ec' and set show_in_ui to true."
}
],
"cta_text" => nil,
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Cleaner segment builder with only active properties",
"finding" => "Found 17 stale user properties that are visible, not auto-tracked, and not used by any experience.\n\nLast seen > 90 days ago:\n\n_appcuesForm_on-a-scale-of-010-how-likely-are-you-to-recommend-our-data-visualization-platform-to-a-colleague-or-peer - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_on-a-scale-of-010-how-likely-are-you-to-recommend-our-data-visualization-platform-to-a-colleague-or-peer)\n\n_appcuesForm_please-provide-a-description - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_please-provide-a-description)\n\n_appcuesForm_text-9888b922-d57c-4c42-a31e-7e449084bd44 - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_text-9888b922-d57c-4c42-a31e-7e449084bd44)\n\n_appcuesForm_what-is-the-impact-to-your-company - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_what-is-the-impact-to-your-company)\n\n_appcuesForm_what-is-the-primary-reason-for-your-score-and-what-one-thing-could-we-do-to-improve-your-experience - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_what-is-the-primary-reason-for-your-score-and-what-one-thing-could-we-do-to-improve-your-experience)\n\n_appcuesForm_would-you-like-to-be-contacted-regarding-this-submission-if-so-please-provide-the-information-below-or-click-next-to-continue - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_would-you-like-to-be-contacted-regarding-this-submission-if-so-please-provide-the-information-below-or-click-next-to-continue)\n\n_experience_dismissed_3e52457c-5787-4999-82d8-d9e47bcf1afb - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_3e52457c-5787-4999-82d8-d9e47bcf1afb)\n\n_experience_dismissed_66945e58-ef40-42c9-9e14-2886b68c217b - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_66945e58-ef40-42c9-9e14-2886b68c217b)\n\n_experience_dismissed_6c81fffa-75f5-4648-ae45-02a4a6b921bb - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_6c81fffa-75f5-4648-ae45-02a4a6b921bb)\n\n_experience_dismissed_7d1df429-a751-42a8-92c2-df61359132ec - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_7d1df429-a751-42a8-92c2-df61359132ec)\n\n_experience_dismissed_9b96044f-0af4-4c86-9cb0-00d691c9b6b9 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_9b96044f-0af4-4c86-9cb0-00d691c9b6b9)\n\n_experience_dismissed_cc8e8ccc-cc10-4053-836e-c45034e4c2ed - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_cc8e8ccc-cc10-4053-836e-c45034e4c2ed)\n\n_myAppcuesId - [View](https://studio.appcues.com/settings/properties/user?search=_myAppcuesId)\n\nappcues_segment_7b196978-a2d9-4953-b939-82e787a2b4fc - [View](https://studio.appcues.com/settings/properties/user?search=appcues_segment_7b196978-a2d9-4953-b939-82e787a2b4fc)\n\ncompanyName - [View](https://studio.appcues.com/settings/properties/user?search=companyName)\n\nfirstName - [View](https://studio.appcues.com/settings/properties/user?search=firstName)\n\nlastName - [View](https://studio.appcues.com/settings/properties/user?search=lastName)",
"outcomes" => [],
"priority" => "high",
"title" => "Found 17 stale user properties to hide",
"type" => "opportunity"
}
]
},
"notification_id" => "82c96e83-6bfc-46de-8703-f1133d3a51c7",
"workflow_key" => "insight-opportunity-added"
}
Meta
%{"orig_scheduled_at" => 1777558664057977, "structured" => true}
Errors
Attempt 5—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—3h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—3h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4