25368296 CustomerApi.Jobs.PublishNotificationJob
Queue notifications
Attempt 5 of 5
Priority 0
Tags ...
Node customer_api@10.10.1.109
Queue Time 00:00.321
Run Time 00:00.013
Inserted 3h ago
Scheduled 2h ago
Completed
Cancelled
Discarded 2h ago

Args

%{
  "account_id" => "26590",
  "data" => %{
    "account_insight_agent_id" => "eea4632b-1152-428d-90f6-20f0ffef4f78",
    "insights" => [
      %{
        "action_plan" => "The first 10 properties have quick-action buttons to hide them individually. The remaining 7 properties (_experience_dismissed_9b96044f-0af4-4c86-9cb0-00d691c9b6b9, _experience_dismissed_cc8e8ccc-cc10-4053-836e-c45034e4c2ed, _myAppcuesId, appcues_segment_7b196978-a2d9-4953-b939-82e787a2b4fc, companyName, firstName, lastName) can be hidden through Captain AI — ask it to hide them by name — or updated manually in the segment builder UI. Hiding is non-destructive — property data is retained and any property can be made visible again at any time.",
        "actions" => [
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_on-a-scale-of-010-how-likely-are-you-to-recommend-our-data-visualization-platform-to-a-colleague-or-peer' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_on-a-scale-of-010-how-likely-are-you-to-recommend-our-data-visualization-platform-to-a-colleague-or-peer",
            "undo_prompt" => "Update user property '_appcuesForm_on-a-scale-of-010-how-likely-are-you-to-recommend-our-data-visualization-platform-to-a-colleague-or-peer' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_please-provide-a-description' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_please-provide-a-description",
            "undo_prompt" => "Update user property '_appcuesForm_please-provide-a-description' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_text-9888b922-d57c-4c42-a31e-7e449084bd44' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_text-9888b922-d57c-4c42-a31e-7e449084bd44",
            "undo_prompt" => "Update user property '_appcuesForm_text-9888b922-d57c-4c42-a31e-7e449084bd44' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_what-is-the-impact-to-your-company' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_what-is-the-impact-to-your-company",
            "undo_prompt" => "Update user property '_appcuesForm_what-is-the-impact-to-your-company' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_what-is-the-primary-reason-for-your-score-and-what-one-thing-could-we-do-to-improve-your-experience' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_what-is-the-primary-reason-for-your-score-and-what-one-thing-could-we-do-to-improve-your-experience",
            "undo_prompt" => "Update user property '_appcuesForm_what-is-the-primary-reason-for-your-score-and-what-one-thing-could-we-do-to-improve-your-experience' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_would-you-like-to-be-contacted-regarding-this-submission-if-so-please-provide-the-information-below-or-click-next-to-continue' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_would-you-like-to-be-contacted-regarding-this-submission-if-so-please-provide-the-information-below-or-click-next-to-continue",
            "undo_prompt" => "Update user property '_appcuesForm_would-you-like-to-be-contacted-regarding-this-submission-if-so-please-provide-the-information-below-or-click-next-to-continue' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_experience_dismissed_3e52457c-5787-4999-82d8-d9e47bcf1afb' and set show_in_ui to false.",
            "title" => "Hide _experience_dismissed_3e52457c-5787-4999-82d8-d9e47bcf1afb",
            "undo_prompt" => "Update user property '_experience_dismissed_3e52457c-5787-4999-82d8-d9e47bcf1afb' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_experience_dismissed_66945e58-ef40-42c9-9e14-2886b68c217b' and set show_in_ui to false.",
            "title" => "Hide _experience_dismissed_66945e58-ef40-42c9-9e14-2886b68c217b",
            "undo_prompt" => "Update user property '_experience_dismissed_66945e58-ef40-42c9-9e14-2886b68c217b' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_experience_dismissed_6c81fffa-75f5-4648-ae45-02a4a6b921bb' and set show_in_ui to false.",
            "title" => "Hide _experience_dismissed_6c81fffa-75f5-4648-ae45-02a4a6b921bb",
            "undo_prompt" => "Update user property '_experience_dismissed_6c81fffa-75f5-4648-ae45-02a4a6b921bb' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_experience_dismissed_7d1df429-a751-42a8-92c2-df61359132ec' and set show_in_ui to false.",
            "title" => "Hide _experience_dismissed_7d1df429-a751-42a8-92c2-df61359132ec",
            "undo_prompt" => "Update user property '_experience_dismissed_7d1df429-a751-42a8-92c2-df61359132ec' and set show_in_ui to true."
          }
        ],
        "cta_text" => nil,
        "entity_id" => nil,
        "entity_type" => nil,
        "expected_impact" => "Cleaner segment builder with only active properties",
        "finding" => "Found 17 stale user properties that are visible, not auto-tracked, and not used by any experience.\n\nLast seen > 90 days ago:\n\n_appcuesForm_on-a-scale-of-010-how-likely-are-you-to-recommend-our-data-visualization-platform-to-a-colleague-or-peer - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_on-a-scale-of-010-how-likely-are-you-to-recommend-our-data-visualization-platform-to-a-colleague-or-peer)\n\n_appcuesForm_please-provide-a-description - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_please-provide-a-description)\n\n_appcuesForm_text-9888b922-d57c-4c42-a31e-7e449084bd44 - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_text-9888b922-d57c-4c42-a31e-7e449084bd44)\n\n_appcuesForm_what-is-the-impact-to-your-company - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_what-is-the-impact-to-your-company)\n\n_appcuesForm_what-is-the-primary-reason-for-your-score-and-what-one-thing-could-we-do-to-improve-your-experience - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_what-is-the-primary-reason-for-your-score-and-what-one-thing-could-we-do-to-improve-your-experience)\n\n_appcuesForm_would-you-like-to-be-contacted-regarding-this-submission-if-so-please-provide-the-information-below-or-click-next-to-continue - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_would-you-like-to-be-contacted-regarding-this-submission-if-so-please-provide-the-information-below-or-click-next-to-continue)\n\n_experience_dismissed_3e52457c-5787-4999-82d8-d9e47bcf1afb - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_3e52457c-5787-4999-82d8-d9e47bcf1afb)\n\n_experience_dismissed_66945e58-ef40-42c9-9e14-2886b68c217b - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_66945e58-ef40-42c9-9e14-2886b68c217b)\n\n_experience_dismissed_6c81fffa-75f5-4648-ae45-02a4a6b921bb - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_6c81fffa-75f5-4648-ae45-02a4a6b921bb)\n\n_experience_dismissed_7d1df429-a751-42a8-92c2-df61359132ec - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_7d1df429-a751-42a8-92c2-df61359132ec)\n\n_experience_dismissed_9b96044f-0af4-4c86-9cb0-00d691c9b6b9 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_9b96044f-0af4-4c86-9cb0-00d691c9b6b9)\n\n_experience_dismissed_cc8e8ccc-cc10-4053-836e-c45034e4c2ed - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_cc8e8ccc-cc10-4053-836e-c45034e4c2ed)\n\n_myAppcuesId - [View](https://studio.appcues.com/settings/properties/user?search=_myAppcuesId)\n\nappcues_segment_7b196978-a2d9-4953-b939-82e787a2b4fc - [View](https://studio.appcues.com/settings/properties/user?search=appcues_segment_7b196978-a2d9-4953-b939-82e787a2b4fc)\n\ncompanyName - [View](https://studio.appcues.com/settings/properties/user?search=companyName)\n\nfirstName - [View](https://studio.appcues.com/settings/properties/user?search=firstName)\n\nlastName - [View](https://studio.appcues.com/settings/properties/user?search=lastName)",
        "outcomes" => [],
        "priority" => "high",
        "title" => "Found 17 stale user properties to hide",
        "type" => "opportunity"
      }
    ]
  },
  "notification_id" => "82c96e83-6bfc-46de-8703-f1133d3a51c7",
  "workflow_key" => "insight-opportunity-added"
}

Meta

%{"orig_scheduled_at" => 1777558664057977, "structured" => true}

Errors

Attempt 5—2h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 4—2h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 3—2h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 2—3h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 1—3h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4