25368302
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.109
Queue Time
00:00.339
Run Time
00:00.010
Inserted
2h ago
Scheduled
2h ago
Completed
—
Cancelled
—
Discarded
2h ago
Args
%{
"account_id" => "216869",
"data" => %{
"account_insight_agent_id" => "2c5e729a-4837-422e-ad6c-e875d9bce143",
"insights" => [
%{
"action_plan" => "The first 10 properties have quick-action buttons to hide them individually. The remaining 3 properties (_experience_dismissed_e763c5a9-8688-49bf-a86e-4399e5a14ab6, fullData, loggedInUserEmail) can be hidden through Captain AI — ask it to hide them by name — or updated manually in the segment builder UI. Hiding is non-destructive — property data is retained and any property can be made visible again at any time.",
"actions" => [
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_10f137be-0adf-4e06-bb8d-d681a7875c4b' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_10f137be-0adf-4e06-bb8d-d681a7875c4b",
"undo_prompt" => "Update user property '_experience_dismissed_10f137be-0adf-4e06-bb8d-d681a7875c4b' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_2e745688-22e5-491c-b6cc-d050c33108b4' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_2e745688-22e5-491c-b6cc-d050c33108b4",
"undo_prompt" => "Update user property '_experience_dismissed_2e745688-22e5-491c-b6cc-d050c33108b4' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_339097c8-40ba-447c-99e1-8406cb1e3e92' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_339097c8-40ba-447c-99e1-8406cb1e3e92",
"undo_prompt" => "Update user property '_experience_dismissed_339097c8-40ba-447c-99e1-8406cb1e3e92' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_3b74c33e-cea7-460d-817c-afb7e1df2bb1' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_3b74c33e-cea7-460d-817c-afb7e1df2bb1",
"undo_prompt" => "Update user property '_experience_dismissed_3b74c33e-cea7-460d-817c-afb7e1df2bb1' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_4549115e-6fce-438b-aa40-bb598407e6d9' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_4549115e-6fce-438b-aa40-bb598407e6d9",
"undo_prompt" => "Update user property '_experience_dismissed_4549115e-6fce-438b-aa40-bb598407e6d9' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_461ccf47-7f72-4e09-9378-13a3bf9717b7' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_461ccf47-7f72-4e09-9378-13a3bf9717b7",
"undo_prompt" => "Update user property '_experience_dismissed_461ccf47-7f72-4e09-9378-13a3bf9717b7' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_60eaa817-8c20-4691-977c-19194185b022' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_60eaa817-8c20-4691-977c-19194185b022",
"undo_prompt" => "Update user property '_experience_dismissed_60eaa817-8c20-4691-977c-19194185b022' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_7348a58e-0efd-46d0-b7a9-43a7b03c11ed' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_7348a58e-0efd-46d0-b7a9-43a7b03c11ed",
"undo_prompt" => "Update user property '_experience_dismissed_7348a58e-0efd-46d0-b7a9-43a7b03c11ed' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_b31909fd-c126-47b5-aea3-5b1b46f749c6' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_b31909fd-c126-47b5-aea3-5b1b46f749c6",
"undo_prompt" => "Update user property '_experience_dismissed_b31909fd-c126-47b5-aea3-5b1b46f749c6' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_e411af20-9315-445f-b2ef-ff3c69beabb3' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_e411af20-9315-445f-b2ef-ff3c69beabb3",
"undo_prompt" => "Update user property '_experience_dismissed_e411af20-9315-445f-b2ef-ff3c69beabb3' and set show_in_ui to true."
}
],
"cta_text" => nil,
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Cleaner segment builder with only active properties",
"finding" => "Found 13 stale user properties that are visible, not auto-tracked, and not used by any experience.\n\nLast seen > 90 days ago:\n\n_experience_dismissed_2e745688-22e5-491c-b6cc-d050c33108b4 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_2e745688-22e5-491c-b6cc-d050c33108b4)\n\n_experience_dismissed_339097c8-40ba-447c-99e1-8406cb1e3e92 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_339097c8-40ba-447c-99e1-8406cb1e3e92)\n\n_experience_dismissed_3b74c33e-cea7-460d-817c-afb7e1df2bb1 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_3b74c33e-cea7-460d-817c-afb7e1df2bb1)\n\n_experience_dismissed_4549115e-6fce-438b-aa40-bb598407e6d9 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_4549115e-6fce-438b-aa40-bb598407e6d9)\n\n_experience_dismissed_461ccf47-7f72-4e09-9378-13a3bf9717b7 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_461ccf47-7f72-4e09-9378-13a3bf9717b7)\n\n_experience_dismissed_60eaa817-8c20-4691-977c-19194185b022 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_60eaa817-8c20-4691-977c-19194185b022)\n\n_experience_dismissed_e411af20-9315-445f-b2ef-ff3c69beabb3 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_e411af20-9315-445f-b2ef-ff3c69beabb3)\n\n_experience_dismissed_e763c5a9-8688-49bf-a86e-4399e5a14ab6 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_e763c5a9-8688-49bf-a86e-4399e5a14ab6)\n\nfullData - [View](https://studio.appcues.com/settings/properties/user?search=fullData)\n\nLast seen 60–90 days ago:\n\n_experience_dismissed_10f137be-0adf-4e06-bb8d-d681a7875c4b - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_10f137be-0adf-4e06-bb8d-d681a7875c4b)\n\n_experience_dismissed_7348a58e-0efd-46d0-b7a9-43a7b03c11ed - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_7348a58e-0efd-46d0-b7a9-43a7b03c11ed)\n\nloggedInUserEmail - [View](https://studio.appcues.com/settings/properties/user?search=loggedInUserEmail)\n\nLast seen 30–60 days ago:\n\n_experience_dismissed_b31909fd-c126-47b5-aea3-5b1b46f749c6 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_b31909fd-c126-47b5-aea3-5b1b46f749c6)",
"outcomes" => [],
"priority" => "high",
"title" => "Found 13 stale user properties to hide",
"type" => "opportunity"
}
]
},
"notification_id" => "70254113-f6b1-4e9d-a043-c10d7af8eeca",
"workflow_key" => "insight-opportunity-added"
}
Meta
%{"orig_scheduled_at" => 1777558674712745, "structured" => true}
Errors
Attempt 5—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4