CustomerApi.Jobs.PublishNotificationJob (25368307) • Oban

25368307 CustomerApi.Jobs.PublishNotificationJob

Queue notifications

Attempt 5 of 5

Priority 0

Tags ...

Node customer_api@10.10.1.214

Queue Time 00:00.326

Run Time 00:00.009

Inserted 2h ago

Scheduled 2h ago

Completed —

Cancelled —

Discarded 2h ago

Args

%{
  "account_id" => "14941",
  "data" => %{
    "account_insight_agent_id" => "4c9274b7-95b3-4ed7-af76-4a06a1511608",
    "insights" => [
      %{
        "action_plan" => "Update both occurrences of **“expédient”** to **“expediente”** so the Spanish onboarding experience reads consistently and professionally.",
        "actions" => [],
        "cta_text" => "Review typo",
        "entity_id" => "40cbd6b0-4cd5-4afc-a726-f4230167a188",
        "entity_type" => "flow",
        "expected_impact" => "Removes a visible copy error in a live onboarding step, improving trust and polish for new Spanish-speaking users.",
        "finding" => "In **{Prod} Onboarding Admin ES - 02 - Contacts**, the live Spanish copy uses **“expédient”** in both the completion message and CTA:\n- “Continúa ahora mismo creando tu primer **expédient**”\n- “Crear mi primer **expédient**”\n\nBecause the rest of the experience is Spanish, this looks like a misspelled/cross-language term. The expected spelling is **“expediente.”**\n\nReview it here: [Open live flow](https://studio.appcues.com/flows/40cbd6b0-4cd5-4afc-a726-f4230167a188/analytics)",
        "outcomes" => ["activation", "engagement"],
        "priority" => "high",
        "title" => "Spanish onboarding flow shows “expédient” in live copy",
        "type" => "issue"
      },
      %{
        "action_plan" => "Change **“Retrouver votre prompt*”** to **“Retrouvez votre prompt*”**. If you want this step to match the heading **“Sauvegardez vos prompts”**, you may also want to review whether **prompt** should be singular or plural in that sentence.",
        "actions" => [],
        "cta_text" => "Review copy",
        "entity_id" => "50a220db-3bb7-4306-8380-41b78fffc8ed",
        "entity_type" => "flow",
        "expected_impact" => "Improves clarity and polish in a live French onboarding experience, reducing friction in first-time product guidance.",
        "finding" => "In **Onboarding Protégé v1**, one live tooltip says **“Retrouver votre prompt* dans cette rubrique...”**\n\nGiven the surrounding copy is written as direct guidance to the user, this likely should be **“Retrouvez votre prompt*...”** instead of the infinitive **“Retrouver.”**\n\nReview it here: [Open live flow](https://studio.appcues.com/flows/50a220db-3bb7-4306-8380-41b78fffc8ed/analytics)",
        "outcomes" => ["activation", "engagement"],
        "priority" => "medium",
        "title" => "French onboarding copy uses the wrong verb form",
        "type" => "issue"
      }
    ]
  },
  "notification_id" => "255ce221-e9a7-4933-9b14-b204bfb26ece",
  "workflow_key" => "insight-issue-added"
}

Errors

Attempt 5—2h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 4—2h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 3—2h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 2—2h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 1—2h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

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