25368311 CustomerApi.Jobs.PublishNotificationJob
Queue notifications
Attempt 5 of 5
Priority 0
Tags ...
Node customer_api@10.10.1.109
Queue Time 00:00.347
Run Time 00:00.009
Inserted 2h ago
Scheduled 2h ago
Completed
Cancelled
Discarded 2h ago

Args

%{
  "account_id" => "78871",
  "data" => %{
    "account_insight_agent_id" => "d8513e8f-523c-4d0e-a731-c4bb40628756",
    "insights" => [
      %{
        "action_plan" => "Update the closing modal copy to **\"Wil je meer weten?\"** so the Dutch localization reads naturally and consistently with the rest of the experience.",
        "actions" => [],
        "cta_text" => "Review live copy",
        "entity_id" => "bf7e6c7c-6dd4-4bbd-b8d8-7d910736d5c4",
        "entity_type" => "flow",
        "expected_impact" => "Removes a visible copy error in a live localized experience, improving trust and polish for Dutch-speaking users.",
        "finding" => "The live experience **EU AGLV Release Tour** includes the phrase **\"Wil je meet weten?\"** in its closing step.\n\nReview it here: [EU AGLV Release Tour](https://studio.appcues.com/flows/bf7e6c7c-6dd4-4bbd-b8d8-7d910736d5c4/analytics)\n\nGiven the rest of the experience is in Dutch, this appears to be a typo. The likely intended copy is **\"Wil je meer weten?\"**.",
        "outcomes" => ["engagement"],
        "priority" => "medium",
        "title" => "Dutch release tour has a likely typo in live copy",
        "type" => "issue"
      },
      %{
        "action_plan" => "Replace **\"header-lever information\"** with **\"header-level information\"** in the summary reports explanation to make the instructional copy accurate.",
        "actions" => [],
        "cta_text" => "Review report tour",
        "entity_id" => "d6daaa14-afd3-4226-a9cd-d8d67f20d097",
        "entity_type" => "flow",
        "expected_impact" => "Makes the reporting guidance easier to understand and reduces confusion in a foundational educational flow.",
        "finding" => "The live experience **ERP Reports** contains the phrase **\"header-lever information\"** in its summary reports step.\n\nReview it here: [ERP Reports](https://studio.appcues.com/flows/d6daaa14-afd3-4226-a9cd-d8d67f20d097/analytics)\n\nThis likely should read **\"header-level information\"**.",
        "outcomes" => ["adoption", "engagement"],
        "priority" => "medium",
        "title" => "Reports tour includes a misspelling in explanation text",
        "type" => "issue"
      },
      %{
        "action_plan" => "Change **\"asterix (*)\"** to **\"asterisk (*)\"** so the screen setup instructions use the standard UI term.",
        "actions" => [],
        "cta_text" => "Review setup guidance",
        "entity_id" => "df0458d4-fcdb-44ae-b218-f3ed27bc2638",
        "entity_type" => "flow",
        "expected_impact" => "Improves clarity in setup documentation and gives admins more confidence when following configuration instructions.",
        "finding" => "The live experience **ERP Screen Setup** says users can click the **\"asterix (*)\"** of a field.\n\nReview it here: [ERP Screen Setup](https://studio.appcues.com/flows/df0458d4-fcdb-44ae-b218-f3ed27bc2638/analytics)\n\nThe likely correct spelling is **\"asterisk (*)\"**.",
        "outcomes" => ["adoption"],
        "priority" => "medium",
        "title" => "Screen setup tour uses a misspelled UI term",
        "type" => "issue"
      },
      %{
        "action_plan" => "Remove the duplicated **\"can\"** from the settings tour copy so the sentence reads cleanly.",
        "actions" => [],
        "cta_text" => "Review settings copy",
        "entity_id" => "f645213e-9309-4a16-8dd2-8402f1e19821",
        "entity_type" => "flow",
        "expected_impact" => "Small copy cleanup that improves perceived quality in a live onboarding/settings experience.",
        "finding" => "The live experience **ERP Settings Welcome Tour** includes the sentence **\"You can can decide what information and attributes are shown...\"**.\n\nReview it here: [ERP Settings Welcome Tour](https://studio.appcues.com/flows/f645213e-9309-4a16-8dd2-8402f1e19821/analytics)\n\nThis appears to be an accidental duplicate. The likely intended phrase is **\"You can decide what information and attributes are shown...\"**.",
        "outcomes" => ["engagement"],
        "priority" => "low",
        "title" => "Settings welcome tour has duplicated wording",
        "type" => "issue"
      }
    ]
  },
  "notification_id" => "631cc478-06e0-41d4-87c1-99e13f1cfa04",
  "workflow_key" => "insight-issue-added"
}

Meta

%{"orig_scheduled_at" => 1777558710337333, "structured" => true}

Errors

Attempt 5—2h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 4—2h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 3—2h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 2—2h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 1—2h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4