25368311
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.109
Queue Time
00:00.347
Run Time
00:00.009
Inserted
2h ago
Scheduled
2h ago
Completed
—
Cancelled
—
Discarded
2h ago
Args
%{
"account_id" => "78871",
"data" => %{
"account_insight_agent_id" => "d8513e8f-523c-4d0e-a731-c4bb40628756",
"insights" => [
%{
"action_plan" => "Update the closing modal copy to **\"Wil je meer weten?\"** so the Dutch localization reads naturally and consistently with the rest of the experience.",
"actions" => [],
"cta_text" => "Review live copy",
"entity_id" => "bf7e6c7c-6dd4-4bbd-b8d8-7d910736d5c4",
"entity_type" => "flow",
"expected_impact" => "Removes a visible copy error in a live localized experience, improving trust and polish for Dutch-speaking users.",
"finding" => "The live experience **EU AGLV Release Tour** includes the phrase **\"Wil je meet weten?\"** in its closing step.\n\nReview it here: [EU AGLV Release Tour](https://studio.appcues.com/flows/bf7e6c7c-6dd4-4bbd-b8d8-7d910736d5c4/analytics)\n\nGiven the rest of the experience is in Dutch, this appears to be a typo. The likely intended copy is **\"Wil je meer weten?\"**.",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "Dutch release tour has a likely typo in live copy",
"type" => "issue"
},
%{
"action_plan" => "Replace **\"header-lever information\"** with **\"header-level information\"** in the summary reports explanation to make the instructional copy accurate.",
"actions" => [],
"cta_text" => "Review report tour",
"entity_id" => "d6daaa14-afd3-4226-a9cd-d8d67f20d097",
"entity_type" => "flow",
"expected_impact" => "Makes the reporting guidance easier to understand and reduces confusion in a foundational educational flow.",
"finding" => "The live experience **ERP Reports** contains the phrase **\"header-lever information\"** in its summary reports step.\n\nReview it here: [ERP Reports](https://studio.appcues.com/flows/d6daaa14-afd3-4226-a9cd-d8d67f20d097/analytics)\n\nThis likely should read **\"header-level information\"**.",
"outcomes" => ["adoption", "engagement"],
"priority" => "medium",
"title" => "Reports tour includes a misspelling in explanation text",
"type" => "issue"
},
%{
"action_plan" => "Change **\"asterix (*)\"** to **\"asterisk (*)\"** so the screen setup instructions use the standard UI term.",
"actions" => [],
"cta_text" => "Review setup guidance",
"entity_id" => "df0458d4-fcdb-44ae-b218-f3ed27bc2638",
"entity_type" => "flow",
"expected_impact" => "Improves clarity in setup documentation and gives admins more confidence when following configuration instructions.",
"finding" => "The live experience **ERP Screen Setup** says users can click the **\"asterix (*)\"** of a field.\n\nReview it here: [ERP Screen Setup](https://studio.appcues.com/flows/df0458d4-fcdb-44ae-b218-f3ed27bc2638/analytics)\n\nThe likely correct spelling is **\"asterisk (*)\"**.",
"outcomes" => ["adoption"],
"priority" => "medium",
"title" => "Screen setup tour uses a misspelled UI term",
"type" => "issue"
},
%{
"action_plan" => "Remove the duplicated **\"can\"** from the settings tour copy so the sentence reads cleanly.",
"actions" => [],
"cta_text" => "Review settings copy",
"entity_id" => "f645213e-9309-4a16-8dd2-8402f1e19821",
"entity_type" => "flow",
"expected_impact" => "Small copy cleanup that improves perceived quality in a live onboarding/settings experience.",
"finding" => "The live experience **ERP Settings Welcome Tour** includes the sentence **\"You can can decide what information and attributes are shown...\"**.\n\nReview it here: [ERP Settings Welcome Tour](https://studio.appcues.com/flows/f645213e-9309-4a16-8dd2-8402f1e19821/analytics)\n\nThis appears to be an accidental duplicate. The likely intended phrase is **\"You can decide what information and attributes are shown...\"**.",
"outcomes" => ["engagement"],
"priority" => "low",
"title" => "Settings welcome tour has duplicated wording",
"type" => "issue"
}
]
},
"notification_id" => "631cc478-06e0-41d4-87c1-99e13f1cfa04",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777558710337333, "structured" => true}
Errors
Attempt 5—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4