25368313
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.109
Queue Time
00:00.344
Run Time
00:00.010
Inserted
2h ago
Scheduled
2h ago
Completed
—
Cancelled
—
Discarded
2h ago
Args
%{
"account_id" => "87532",
"data" => %{
"account_insight_agent_id" => "6bfc186f-aded-493e-b28c-33285bbc463b",
"insights" => [
%{
"action_plan" => "Update the sentence to:\n**\"We've detected that your Open LMS platform usage has exceeded the limits of your current plan.\"**\n\nBecause this is a live billing-related message, fixing it will make the alert feel more polished and trustworthy.",
"actions" => [],
"cta_text" => "Review typo",
"entity_id" => "c3240978-f2bf-4baf-ab13-f9a8acfe2527",
"entity_type" => "flow",
"expected_impact" => "Cleaner copy should improve clarity and credibility for a production billing notice.",
"finding" => "I reviewed your live experiences and found a clear copy error in **Overages - Production Sites [EN]**.\n\nPhrase shown:\n**\"We've detected that your Open LMS platform usage has exceeded the limits. of your current plan.\"**\n\nThe period after **\"limits\"** appears accidental and breaks the sentence flow.\n\nReview it here: [Overages - Production Sites [EN]](https://studio.appcues.com/flows/c3240978-f2bf-4baf-ab13-f9a8acfe2527/settings)",
"outcomes" => ["engagement"],
"priority" => "high",
"title" => "Live billing alert has a visible punctuation error",
"type" => "issue"
},
%{
"action_plan" => "Replace **\"asdasd\"** with the intended message, or unpublish/archive the pin if it was only meant for testing.\n\nI did not suggest an immediate action here because you asked not to generate typo-fix actions outside Embeds or Flows 2.0.",
"actions" => [],
"cta_text" => "Review pin copy",
"entity_id" => "e7a5a819-7350-4b54-b4f6-7e6c97a1680d",
"entity_type" => "pin",
"expected_impact" => "Removing placeholder copy will prevent confusion and make the pin feel production-ready.",
"finding" => "**Test Pin D36** includes the phrase **\"asdasd\"** in its live tooltip copy.\n\nThat reads like placeholder or test text rather than intentional in-product messaging.\n\nReview it here: [Test Pin D36](https://studio.appcues.com/pins/e7a5a819-7350-4b54-b4f6-7e6c97a1680d/settings)",
"outcomes" => ["engagement"],
"priority" => "high",
"title" => "A live pin still contains placeholder text",
"type" => "issue"
},
%{
"action_plan" => "Correct **\"togheter\"** to **\"together\"** in the intro step. This is a high-visibility onboarding message, so even a small typo can reduce confidence in the experience.",
"actions" => [],
"cta_text" => "Review typo",
"entity_id" => "af57a8b7-f467-43f9-bdf4-7ecff2b00349",
"entity_type" => "flow",
"expected_impact" => "A quick spelling fix should improve professionalism in a first-run onboarding flow.",
"finding" => "In the live flow **Course intro**, I found a spelling error in the sentence:\n**\"we're going to create a course togheter.\"**\n\nSuggested correction:\n**\"we're going to create a course together.\"**\n\nReview it here: [Course intro](https://studio.appcues.com/flows/af57a8b7-f467-43f9-bdf4-7ecff2b00349/settings)",
"outcomes" => ["activation", "engagement"],
"priority" => "medium",
"title" => "Onboarding flow misspells “together”",
"type" => "issue"
},
%{
"action_plan" => "Update the sentence to:\n**\"Use the course summary to tell your users what this course is about.\"**\n\nI only flagged clear spelling issues and did not flag Spanish-localized phrasing unless it appeared clearly incorrect for that locale.",
"actions" => [],
"cta_text" => "Review typo",
"entity_id" => "b0427737-2617-441a-b5da-0a27c45d40f2",
"entity_type" => "flow",
"expected_impact" => "Fixing the typo should make this instructional flow feel more polished and easier to trust.",
"finding" => "In **Course settings**, the copy includes:\n**\"Use the course sumary to tell your users what this course is about.\"**\n\n**\"sumary\"** appears to be a misspelling of **\"summary\"**.\n\nReview it here: [Course settings](https://studio.appcues.com/flows/b0427737-2617-441a-b5da-0a27c45d40f2/settings)",
"outcomes" => ["activation", "engagement"],
"priority" => "medium",
"title" => "Live course setup flow misspells “summary”",
"type" => "issue"
}
]
},
"notification_id" => "9d3a3443-1993-44b7-9193-367298c081cd",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777558710571545, "structured" => true}
Errors
Attempt 5—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4