25368317
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.214
Queue Time
00:00.350
Run Time
00:00.005
Inserted
19h ago
Scheduled
19h ago
Completed
—
Cancelled
—
Discarded
19h ago
Args
%{
"account_id" => "26660",
"data" => %{
"account_insight_agent_id" => "df0581c9-56b4-4cca-8131-a86e472e3bc6",
"insights" => [
%{
"action_plan" => "Update the banner text to match the destination and audience. Recommended correction: **\"Get Workiro on Google Play\"**.",
"actions" => [],
"cta_text" => "Review banner copy",
"entity_id" => "59570c61-3e14-406a-8daa-1e7cf16966e0",
"entity_type" => "banner",
"expected_impact" => "Removes confusion for Android users and should improve install-click confidence and engagement.",
"finding" => "The live banner **Google Play Install** links to Google Play, but the visible copy says **\"Get Workiro on the App Store\"**. That looks like a copy mistake rather than a locale variant.\n\nReview it here: [Google Play Install banner](https://studio.appcues.com/banners/59570c61-3e14-406a-8daa-1e7cf16966e0/analytics)",
"outcomes" => ["engagement", "conversion"],
"priority" => "high",
"title" => "Android install banner points to the App Store in its copy",
"type" => "issue"
},
%{
"action_plan" => "Change the banner text so it matches the iOS destination. Recommended correction: **\"Get Workiro on the App Store\"**.",
"actions" => [],
"cta_text" => "Review banner copy",
"entity_id" => "9705e780-0801-4135-b0a0-3a5deecaaad7",
"entity_type" => "banner",
"expected_impact" => "Clearing up the mismatch should reduce friction for iOS visitors and improve banner trust.",
"finding" => "The live banner **iOS AppStore Install** links to the Apple App Store, but the visible copy says **\"Get Workiro on Google Play\"**. That appears to be a copy error.\n\nReview it here: [iOS AppStore Install banner](https://studio.appcues.com/banners/9705e780-0801-4135-b0a0-3a5deecaaad7/analytics)",
"outcomes" => ["engagement", "conversion"],
"priority" => "high",
"title" => "iOS install banner points to Google Play in its copy",
"type" => "issue"
},
%{
"action_plan" => "Update the shared sentence in all three flows from **\"attach documents and orgainze your work\"** to **\"attach documents and organise your work\"** so the onboarding copy is consistent with your locale.",
"actions" => [],
"cta_text" => "Review flow copy",
"entity_id" => "c9a9e073-1755-485a-aea9-24d71b09f996",
"entity_type" => "flow",
"expected_impact" => "Fixing repeated onboarding copy errors should improve polish and reduce avoidable trust friction during activation.",
"finding" => "I found the phrase **\"orgainze your work\"** in three live onboarding flows:\n\n- [Onboarding: Create Task [NetSuite]](https://studio.appcues.com/flows/c9a9e073-1755-485a-aea9-24d71b09f996/analytics)\n- [Onboarding: Create Task [Virtual Cabinet]](https://studio.appcues.com/flows/09a9a463-d772-4100-929c-5cba06b097be/analytics)\n- [Onboarding: Create Task [Other]](https://studio.appcues.com/flows/37454378-8d9a-499d-a313-59163786ef2e/analytics)\n\nBecause this account uses British English elsewhere (for example **\"personalise\"**), the most likely correction is **\"organise your work\"** rather than the US spelling **\"organize your work\"**.",
"outcomes" => ["activation", "engagement"],
"priority" => "medium",
"title" => "Three onboarding flows share the same spelling typo",
"type" => "issue"
}
]
},
"notification_id" => "97491c96-ca51-49ac-91f3-14911cd0ae46",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777558720179426, "structured" => true}
Errors
Attempt 5—19h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—19h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—19h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—19h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—19h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4