Args

%{
  "account_id" => "26660",
  "data" => %{
    "account_insight_agent_id" => "356f2df8-938b-4a66-8052-480a8a2a7140",
    "insights" => [
      %{
        "action_plan" => "The first 10 properties have quick-action buttons to hide them individually. The remaining 14 properties (_experience_dismissed_26b6ea36-f76d-40dd-9e33-f750ba70ad65, _experience_dismissed_2ef7ad4f-dc43-4072-aab6-d69ff326595c, _experience_dismissed_30554855-eca4-46c2-8859-b675532e4273, _experience_dismissed_3e222457-6ddd-4b60-bf74-75fd9ca15aa5, _experience_dismissed_3f8f30ca-89f9-4d31-bfd0-50b130bf0f1b, _experience_dismissed_58e0ca4a-30d4-46d2-9e48-98858bf6d1ed, _experience_dismissed_7e1162a2-6b38-4dbd-a7bc-d07e55cebc0d, _experience_dismissed_d314f53f-5d7b-4d07-85c3-e684dbd4fa9b, _experience_dismissed_d559df7e-8350-4a69-8024-78f9899a48f1, _experience_dismissed_ebd6e15f-9185-454f-abe8-ea4c4b336b48, _experience_dismissed_ec06b629-c5eb-41e4-83cd-946f670ffcf4, hs_contacttype, hs_integration, hs_interest) can be hidden through Captain AI — ask it to hide them by name — or updated manually in the segment builder UI. Hiding is non-destructive — property data is retained and any property can be made visible again at any time.",
        "actions" => [
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_netsuite-company-id' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_netsuite-company-id",
            "undo_prompt" => "Update user property '_appcuesForm_netsuite-company-id' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_nous-aimerions-vos-commentaires-pouvez-vous-nous-dire-pourquoi-vous-avez-dcid-de-ne-pas-ajouter-de-personnes' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_nous-aimerions-vos-commentaires-pouvez-vous-nous-dire-pourquoi-vous-avez-dcid-de-ne-pas-ajouter-de-personnes",
            "undo_prompt" => "Update user property '_appcuesForm_nous-aimerions-vos-commentaires-pouvez-vous-nous-dire-pourquoi-vous-avez-dcid-de-ne-pas-ajouter-de-personnes' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_on-a-scale-of-0-10-how-likely-are-you-to-recommend-getbusy-to-a-friend-or-colleague' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_on-a-scale-of-0-10-how-likely-are-you-to-recommend-getbusy-to-a-friend-or-colleague",
            "undo_prompt" => "Update user property '_appcuesForm_on-a-scale-of-0-10-how-likely-are-you-to-recommend-getbusy-to-a-friend-or-colleague' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_radio' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_radio",
            "undo_prompt" => "Update user property '_appcuesForm_radio' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_sure-my-contact-number-is' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_sure-my-contact-number-is",
            "undo_prompt" => "Update user property '_appcuesForm_sure-my-contact-number-is' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_wed-love-your-feedback-can-you-let-us-know-why-you-decided-not-to-add-anyone' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_wed-love-your-feedback-can-you-let-us-know-why-you-decided-not-to-add-anyone",
            "undo_prompt" => "Update user property '_appcuesForm_wed-love-your-feedback-can-you-let-us-know-why-you-decided-not-to-add-anyone' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_why-did-you-choose-that-score' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_why-did-you-choose-that-score",
            "undo_prompt" => "Update user property '_appcuesForm_why-did-you-choose-that-score' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_would-you-recommend-us' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_would-you-recommend-us",
            "undo_prompt" => "Update user property '_appcuesForm_would-you-recommend-us' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_experience_dismissed_1817b21a-475e-4c21-907c-ac6febc1665f' and set show_in_ui to false.",
            "title" => "Hide _experience_dismissed_1817b21a-475e-4c21-907c-ac6febc1665f",
            "undo_prompt" => "Update user property '_experience_dismissed_1817b21a-475e-4c21-907c-ac6febc1665f' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_experience_dismissed_20a3b152-aadc-4b30-9bc7-b0179adc98f1' and set show_in_ui to false.",
            "title" => "Hide _experience_dismissed_20a3b152-aadc-4b30-9bc7-b0179adc98f1",
            "undo_prompt" => "Update user property '_experience_dismissed_20a3b152-aadc-4b30-9bc7-b0179adc98f1' and set show_in_ui to true."
          }
        ],
        "cta_text" => nil,
        "entity_id" => nil,
        "entity_type" => nil,
        "expected_impact" => "Cleaner segment builder with only active properties",
        "finding" => "Found 24 stale user properties that are visible, not auto-tracked, and not used by any experience.\n\nLast seen > 90 days ago:\n\n_appcuesForm_netsuite-company-id - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_netsuite-company-id)\n\n_appcuesForm_nous-aimerions-vos-commentaires-pouvez-vous-nous-dire-pourquoi-vous-avez-dcid-de-ne-pas-ajouter-de-personnes - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_nous-aimerions-vos-commentaires-pouvez-vous-nous-dire-pourquoi-vous-avez-dcid-de-ne-pas-ajouter-de-personnes)\n\n_appcuesForm_on-a-scale-of-0-10-how-likely-are-you-to-recommend-getbusy-to-a-friend-or-colleague - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_on-a-scale-of-0-10-how-likely-are-you-to-recommend-getbusy-to-a-friend-or-colleague)\n\n_appcuesForm_radio - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_radio)\n\n_appcuesForm_sure-my-contact-number-is - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_sure-my-contact-number-is)\n\n_appcuesForm_wed-love-your-feedback-can-you-let-us-know-why-you-decided-not-to-add-anyone - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_wed-love-your-feedback-can-you-let-us-know-why-you-decided-not-to-add-anyone)\n\n_appcuesForm_why-did-you-choose-that-score - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_why-did-you-choose-that-score)\n\n_appcuesForm_would-you-recommend-us - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_would-you-recommend-us)\n\n_experience_dismissed_1817b21a-475e-4c21-907c-ac6febc1665f - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_1817b21a-475e-4c21-907c-ac6febc1665f)\n\n_experience_dismissed_20a3b152-aadc-4b30-9bc7-b0179adc98f1 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_20a3b152-aadc-4b30-9bc7-b0179adc98f1)\n\n_experience_dismissed_26b6ea36-f76d-40dd-9e33-f750ba70ad65 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_26b6ea36-f76d-40dd-9e33-f750ba70ad65)\n\n_experience_dismissed_2ef7ad4f-dc43-4072-aab6-d69ff326595c - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_2ef7ad4f-dc43-4072-aab6-d69ff326595c)\n\n_experience_dismissed_30554855-eca4-46c2-8859-b675532e4273 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_30554855-eca4-46c2-8859-b675532e4273)\n\n_experience_dismissed_3e222457-6ddd-4b60-bf74-75fd9ca15aa5 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_3e222457-6ddd-4b60-bf74-75fd9ca15aa5)\n\n_experience_dismissed_3f8f30ca-89f9-4d31-bfd0-50b130bf0f1b - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_3f8f30ca-89f9-4d31-bfd0-50b130bf0f1b)\n\n_experience_dismissed_58e0ca4a-30d4-46d2-9e48-98858bf6d1ed - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_58e0ca4a-30d4-46d2-9e48-98858bf6d1ed)\n\n_experience_dismissed_7e1162a2-6b38-4dbd-a7bc-d07e55cebc0d - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_7e1162a2-6b38-4dbd-a7bc-d07e55cebc0d)\n\n_experience_dismissed_d314f53f-5d7b-4d07-85c3-e684dbd4fa9b - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_d314f53f-5d7b-4d07-85c3-e684dbd4fa9b)\n\n_experience_dismissed_d559df7e-8350-4a69-8024-78f9899a48f1 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_d559df7e-8350-4a69-8024-78f9899a48f1)\n\n_experience_dismissed_ebd6e15f-9185-454f-abe8-ea4c4b336b48 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_ebd6e15f-9185-454f-abe8-ea4c4b336b48)\n\nhs_interest - [View](https://studio.appcues.com/settings/properties/user?search=hs_interest)\n\nLast seen 60–90 days ago:\n\nhs_contacttype - [View](https://studio.appcues.com/settings/properties/user" <> ...,
        "outcomes" => [],
        "priority" => "high",
        "title" => "Found 24 stale user properties to hide",
        "type" => "opportunity"
      }
    ]
  },
  "notification_id" => "1f4e8ee8-507a-4135-b012-2746eb35a8b8",
  "workflow_key" => "insight-opportunity-added"
}

Meta

%{"orig_scheduled_at" => 1777558720293467, "structured" => true}

Errors

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4