25368332
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.109
Queue Time
00:00.346
Run Time
00:00.007
Inserted
2h ago
Scheduled
2h ago
Completed
—
Cancelled
—
Discarded
2h ago
Args
%{
"account_id" => "35609",
"data" => %{
"account_insight_agent_id" => "4783f21e-51cf-445d-a380-3fd473b15ece",
"insights" => [
%{
"action_plan" => "Replace the German heading with the English phrase \"Video calls and meetings\" so the flow stays consistent with its English locale.",
"actions" => [],
"cta_text" => nil,
"entity_id" => "7357e9fb-3e01-41cf-aed5-f507cc4b2e5b",
"entity_type" => "flow",
"expected_impact" => "Improves copy quality and reduces confusion for English-speaking users moving through onboarding.",
"finding" => "In live flow [Revised_5_Intro_WeTeam_EN](https://studio.appcues.com/flows/7357e9fb-3e01-41cf-aed5-f507cc4b2e5b/analytics), one tooltip in otherwise English copy uses the German heading **\"Videocalls und Meetings\"**.\n\nSuggested correction: **\"Video calls and meetings\"**.",
"outcomes" => ["engagement", "adoption"],
"priority" => "medium",
"title" => "English intro flow contains a German heading",
"type" => "issue"
},
%{
"action_plan" => "Update the closing sentence to \"Wähle eine der beiden nachfolgenden Touren\" to fix the grammatical error and keep the ending polished.",
"actions" => [],
"cta_text" => nil,
"entity_id" => "f46ebc0b-b9f7-463e-8698-2a090eb0f94b",
"entity_type" => "flow",
"expected_impact" => "Creates a smoother end-of-tour experience and reinforces trust in localized guidance.",
"finding" => "In live flow [Revised_2_Files_WeTeam_DE](https://studio.appcues.com/flows/f46ebc0b-b9f7-463e-8698-2a090eb0f94b/analytics), the closing modal says **\"Wähle einer der beiden nachfolgenden Touren\"**.\n\nThat phrasing appears incorrect for German. Suggested correction: **\"Wähle eine der beiden nachfolgenden Touren\"**.",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "German Files flow has a grammatical typo in closing copy",
"type" => "issue"
},
%{
"action_plan" => "Correct the closing CTA sentence so it matches proper German and stays consistent with the rest of the experience.",
"actions" => [],
"cta_text" => nil,
"entity_id" => "a3895cb5-36f7-4c45-8329-04f26f86b5cd",
"entity_type" => "flow",
"expected_impact" => "Reduces friction at the end of the flow and improves perceived content quality.",
"finding" => "In live flow [Revised_4_Chat_WeTeam_final](https://studio.appcues.com/flows/a3895cb5-36f7-4c45-8329-04f26f86b5cd/analytics), the closing modal also uses **\"Wähle einer der beiden nachfolgenden Touren\"**.\n\nSuggested correction: **\"Wähle eine der beiden nachfolgenden Touren\"**.",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "German Chat flow repeats the same closing copy typo",
"type" => "issue"
},
%{
"action_plan" => "Update the phrase to \"ein Video/Audio-Meeting\" so the terminology reads naturally for German-speaking users.",
"actions" => [],
"cta_text" => nil,
"entity_id" => "695adcc4-4c89-4c8d-be66-9cf1db5e4c03",
"entity_type" => "flow",
"expected_impact" => "Makes the product tour feel more polished and professional during feature education.",
"finding" => "In live flow [Revised_3_Meet_WeTeam](https://studio.appcues.com/flows/695adcc4-4c89-4c8d-be66-9cf1db5e4c03/analytics), one tooltip says **\"einen Video/Audio Meeting\"**.\n\nThat appears incorrect in German. Suggested correction: **\"ein Video/Audio-Meeting\"**.",
"outcomes" => ["engagement", "adoption"],
"priority" => "medium",
"title" => "German Meet flow has awkward meeting terminology",
"type" => "issue"
},
%{
"action_plan" => "Standardize the imperative wording to \"Klicke\" so the instruction matches normal German usage used elsewhere in the tour.",
"actions" => [],
"cta_text" => nil,
"entity_id" => "695adcc4-4c89-4c8d-be66-9cf1db5e4c03",
"entity_type" => "flow",
"expected_impact" => "Improves readability and consistency in instructional copy.",
"finding" => "In the same live flow [Revised_3_Meet_WeTeam](https://studio.appcues.com/flows/695adcc4-4c89-4c8d-be66-9cf1db5e4c03/analytics), another tooltip says **\"Klick auf diese Schaltfläche\"**.\n\nSuggested correction: **\"Klicke auf diese Schaltfläche\"**.",
"outcomes" => ["engagement"],
"priority" => "low",
"title" => "German Meet flow includes a likely verb typo",
"type" => "issue"
}
]
},
"notification_id" => "60cdc7cc-e065-4f08-ac50-eda83ef4c660",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777558726740224, "structured" => true}
Errors
Attempt 5—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4