25368335
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.109
Queue Time
00:00.334
Run Time
00:00.006
Inserted
2h ago
Scheduled
2h ago
Completed
—
Cancelled
—
Discarded
2h ago
Args
%{
"account_id" => "137371",
"data" => %{
"account_insight_agent_id" => "055265c7-f063-4422-b601-27b826472900",
"insights" => [
%{
"action_plan" => "The first 10 properties have quick-action buttons to hide them individually. The remaining 8 properties (_experience_dismissed_9de7f5e3-a839-4398-b03f-bc9570a0040f, _experience_dismissed_aeb9b69b-0910-46d5-8d1e-430d016da191, _experience_dismissed_c98e322d-bc9c-4130-80a5-1614d712b097, _experience_dismissed_efaf3309-ecf2-4764-a300-e0c76d8a4f80, _experience_dismissed_f14eca73-3f4e-48f7-bf61-a4f9391fab85, _experience_dismissed_f7796e63-0bf5-4f2b-9cbf-0a3baff55bdc, firstName, isFDA) can be hidden through Captain AI — ask it to hide them by name — or updated manually in the segment builder UI. Hiding is non-destructive — property data is retained and any property can be made visible again at any time.",
"actions" => [
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_0a1a52d0-b12d-4f23-b1a8-904f1e2c10bc' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_0a1a52d0-b12d-4f23-b1a8-904f1e2c10bc",
"undo_prompt" => "Update user property '_experience_dismissed_0a1a52d0-b12d-4f23-b1a8-904f1e2c10bc' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_164876ae-1675-4a9c-84cb-de02f732c900' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_164876ae-1675-4a9c-84cb-de02f732c900",
"undo_prompt" => "Update user property '_experience_dismissed_164876ae-1675-4a9c-84cb-de02f732c900' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_1899abc1-1989-4abb-8e60-5158c317bc4a' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_1899abc1-1989-4abb-8e60-5158c317bc4a",
"undo_prompt" => "Update user property '_experience_dismissed_1899abc1-1989-4abb-8e60-5158c317bc4a' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_39b1d158-dad2-4096-b9fe-a25810053153' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_39b1d158-dad2-4096-b9fe-a25810053153",
"undo_prompt" => "Update user property '_experience_dismissed_39b1d158-dad2-4096-b9fe-a25810053153' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_42ce7dd7-eff3-45e7-81a9-73270df12ec8' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_42ce7dd7-eff3-45e7-81a9-73270df12ec8",
"undo_prompt" => "Update user property '_experience_dismissed_42ce7dd7-eff3-45e7-81a9-73270df12ec8' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_514fb5ae-5b7f-4246-a531-aa2d682e6099' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_514fb5ae-5b7f-4246-a531-aa2d682e6099",
"undo_prompt" => "Update user property '_experience_dismissed_514fb5ae-5b7f-4246-a531-aa2d682e6099' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_6b212ee8-d523-4a49-b45d-619bc622ad33' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_6b212ee8-d523-4a49-b45d-619bc622ad33",
"undo_prompt" => "Update user property '_experience_dismissed_6b212ee8-d523-4a49-b45d-619bc622ad33' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_6e5e7bc9-32ef-4ddc-8616-1cdef5d8c563' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_6e5e7bc9-32ef-4ddc-8616-1cdef5d8c563",
"undo_prompt" => "Update user property '_experience_dismissed_6e5e7bc9-32ef-4ddc-8616-1cdef5d8c563' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_8052b2f8-2630-4ba4-8a89-f690f4d35dfb' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_8052b2f8-2630-4ba4-8a89-f690f4d35dfb",
"undo_prompt" => "Update user property '_experience_dismissed_8052b2f8-2630-4ba4-8a89-f690f4d35dfb' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_9a8107d2-9506-4b51-9335-29425f9db849' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_9a8107d2-9506-4b51-9335-29425f9db849",
"undo_prompt" => "Update user property '_experience_dismissed_9a8107d2-9506-4b51-9335-29425f9db849' and set show_in_ui to true."
}
],
"cta_text" => nil,
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Cleaner segment builder with only active properties",
"finding" => "Found 18 stale user properties that are visible, not auto-tracked, and not used by any experience.\n\nLast seen > 90 days ago:\n\n_experience_dismissed_0a1a52d0-b12d-4f23-b1a8-904f1e2c10bc - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_0a1a52d0-b12d-4f23-b1a8-904f1e2c10bc)\n\n_experience_dismissed_1899abc1-1989-4abb-8e60-5158c317bc4a - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_1899abc1-1989-4abb-8e60-5158c317bc4a)\n\n_experience_dismissed_39b1d158-dad2-4096-b9fe-a25810053153 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_39b1d158-dad2-4096-b9fe-a25810053153)\n\n_experience_dismissed_42ce7dd7-eff3-45e7-81a9-73270df12ec8 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_42ce7dd7-eff3-45e7-81a9-73270df12ec8)\n\n_experience_dismissed_514fb5ae-5b7f-4246-a531-aa2d682e6099 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_514fb5ae-5b7f-4246-a531-aa2d682e6099)\n\n_experience_dismissed_6b212ee8-d523-4a49-b45d-619bc622ad33 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_6b212ee8-d523-4a49-b45d-619bc622ad33)\n\n_experience_dismissed_6e5e7bc9-32ef-4ddc-8616-1cdef5d8c563 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_6e5e7bc9-32ef-4ddc-8616-1cdef5d8c563)\n\n_experience_dismissed_8052b2f8-2630-4ba4-8a89-f690f4d35dfb - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_8052b2f8-2630-4ba4-8a89-f690f4d35dfb)\n\n_experience_dismissed_9a8107d2-9506-4b51-9335-29425f9db849 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_9a8107d2-9506-4b51-9335-29425f9db849)\n\n_experience_dismissed_9de7f5e3-a839-4398-b03f-bc9570a0040f - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_9de7f5e3-a839-4398-b03f-bc9570a0040f)\n\n_experience_dismissed_aeb9b69b-0910-46d5-8d1e-430d016da191 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_aeb9b69b-0910-46d5-8d1e-430d016da191)\n\n_experience_dismissed_c98e322d-bc9c-4130-80a5-1614d712b097 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_c98e322d-bc9c-4130-80a5-1614d712b097)\n\n_experience_dismissed_efaf3309-ecf2-4764-a300-e0c76d8a4f80 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_efaf3309-ecf2-4764-a300-e0c76d8a4f80)\n\n_experience_dismissed_f14eca73-3f4e-48f7-bf61-a4f9391fab85 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_f14eca73-3f4e-48f7-bf61-a4f9391fab85)\n\n_experience_dismissed_f7796e63-0bf5-4f2b-9cbf-0a3baff55bdc - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_f7796e63-0bf5-4f2b-9cbf-0a3baff55bdc)\n\nfirstName - [View](https://studio.appcues.com/settings/properties/user?search=firstName)\n\nisFDA - [View](https://studio.appcues.com/settings/properties/user?search=isFDA)\n\nLast seen 60–90 days ago:\n\n_experience_dismissed_164876ae-1675-4a9c-84cb-de02f732c900 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_164876ae-1675-4a9c-84cb-de02f732c900)",
"outcomes" => [],
"priority" => "high",
"title" => "Found 18 stale user properties to hide",
"type" => "opportunity"
}
]
},
"notification_id" => "c4bd7bf5-a736-4bdc-9271-d2731aaf78dd",
"workflow_key" => "insight-opportunity-added"
}
Meta
%{"orig_scheduled_at" => 1777558728677194, "structured" => true}
Errors
Attempt 5—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4