25368339
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.109
Queue Time
00:00.340
Run Time
00:00.007
Inserted
2h ago
Scheduled
2h ago
Completed
—
Cancelled
—
Discarded
2h ago
Args
%{
"account_id" => "94611",
"data" => %{
"account_insight_agent_id" => "e792292e-977e-4335-aa91-bf559969c493",
"insights" => [
%{
"action_plan" => "Update the published copy in both tooltip steps so the language reads naturally in English. This is a good candidate to fix first because both typos are obvious and user-facing.",
"actions" => [],
"cta_text" => "Review flow copy",
"entity_id" => "a6e41060-5f1e-4e23-8f41-c8bcdc7b9863",
"entity_type" => "flow",
"expected_impact" => "Removes distracting copy errors from a live guided experience and improves trust in the guidance.",
"finding" => "In the live **Custom Views** experience, I found two clear English-language typos:\n\n- **\"Here you can see you default Custom View\"** → likely **\"Here you can see your default Custom View\"**\n- **\"ore rename your views\"** → likely **\"or rename your views\"**\n\nReview it here: [Open Custom Views in Studio](https://studio.appcues.com/flows/a6e41060-5f1e-4e23-8f41-c8bcdc7b9863/analytics)",
"outcomes" => ["engagement"],
"priority" => "high",
"title" => "Custom Views flow has 2 clear copy typos",
"type" => "issue"
},
%{
"action_plan" => "Confirm your preferred house style for acronyms, then update the title/body copy to use the plural form consistently. If your team intentionally prefers apostrophes in acronym plurals, you can ignore this alert.",
"actions" => [],
"cta_text" => "Review wording",
"entity_id" => "abb852ae-5ed4-44cf-85d9-b415a2014c42",
"entity_type" => "flow",
"expected_impact" => "Improves polish and consistency in a live educational flow.",
"finding" => "In the live **IPO's** experience, the phrase **\"IPO's\"** appears in user-facing copy. In English, this is usually written as **\"IPOs\"** when used as a plural rather than a possessive.\n\nSuggested correction:\n- **\"IPO's\"** → **\"IPOs\"**\n\nReview it here: [Open IPO's in Studio](https://studio.appcues.com/flows/abb852ae-5ed4-44cf-85d9-b415a2014c42/analytics)",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "IPO's flow uses a likely incorrect plural form",
"type" => "issue"
},
%{
"action_plan" => "Update the sentence with the possessive apostrophe, then do a quick pass on adjacent copy in the same flow for similar punctuation issues.",
"actions" => [],
"cta_text" => "Review sentence",
"entity_id" => "bb397768-2142-460e-b617-9d6586b80e6e",
"entity_type" => "flow",
"expected_impact" => "Reduces small but noticeable copy friction in a live flow.",
"finding" => "In the live **Short Interest** experience, one sentence reads:\n\n- **\"the worlds largest combined pool\"**\n\nThis appears to be a missing possessive apostrophe in English.\n\nSuggested correction:\n- **\"the worlds largest combined pool\"** → **\"the world's largest combined pool\"**\n\nReview it here: [Open Short Interest in Studio](https://studio.appcues.com/flows/bb397768-2142-460e-b617-9d6586b80e6e/analytics)",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "Short Interest flow has a likely missing apostrophe",
"type" => "issue"
}
]
},
"notification_id" => "41619ab0-dcb1-48bc-84ae-db2f07550a58",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777558733355776, "structured" => true}
Errors
Attempt 5—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4