25368344
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.109
Queue Time
00:00.341
Run Time
00:00.008
Inserted
2h ago
Scheduled
2h ago
Completed
—
Cancelled
—
Discarded
2h ago
Args
%{
"account_id" => "88470",
"data" => %{
"account_insight_agent_id" => "f23ef2eb-35ab-4cae-9d5e-46a3d614a239",
"insights" => [
%{
"action_plan" => "Update the published flow copy to correct the three phrases above, then recheck the purchase survey for any other wording issues before the next publish. I did not generate an immediate action because this request should not create AI-assisted actions outside Embeds or Flows 2.0.",
"actions" => [],
"cta_text" => "Review flow copy",
"entity_id" => "55a0ee18-166c-4232-a8f9-dfb52ced70d5",
"entity_type" => "flow",
"expected_impact" => "Fixing these copy errors should reduce friction and improve trust during a post-purchase feedback moment, supporting engagement and survey completion.",
"finding" => "I reviewed all **13 published experiences** and found multiple likely typos in [Purchase / 234690 / Survey & FB Testimonial](https://studio.appcues.com/flows/55a0ee18-166c-4232-a8f9-dfb52ced70d5/analytics).\n\nLikely typo candidates in the live copy:\n- **\"receive you book\"** → likely **\"receive your book\"**\n- **\"Any questions and be emailed to support@newlywords.com.\"** → likely **\"Any questions can be emailed to support@newlywords.com.\"**\n- **\"What is the #1 thing we can to improve your chances...\"** → likely **\"What is the #1 thing we can do to improve your chances...\"**",
"outcomes" => ["engagement", "retention"],
"priority" => "high",
"title" => "Live purchase survey has multiple copy typos",
"type" => "issue"
},
%{
"action_plan" => "Correct the support sentence in this flow so the post-purchase message reads naturally and clearly. Since this is a live experience, it would be worth checking sibling purchase-survey flows for the same copied sentence.",
"actions" => [],
"cta_text" => "Review flow copy",
"entity_id" => "3a42157e-f96a-4589-a2ec-c933a3a4975d",
"entity_type" => "flow",
"expected_impact" => "Cleaning up this message should improve clarity and polish in a high-visibility post-purchase experience.",
"finding" => "I found a likely typo in [Purchase / 8 / Survey Feedback (C1)](https://studio.appcues.com/flows/3a42157e-f96a-4589-a2ec-c933a3a4975d/analytics).\n\nLikely typo candidate in the live copy:\n- **\"Any questions and be emailed to support@newlywords.com.\"** → likely **\"Any questions can be emailed to support@newlywords.com.\"**",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "Another live purchase survey contains a support-copy typo",
"type" => "issue"
}
]
},
"notification_id" => "87e767ae-9767-407a-9dd1-294c75a36a4d",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777558735615918, "structured" => true}
Errors
Attempt 5—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4