25368353
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.0.159
Queue Time
00:00.300
Run Time
00:00.007
Inserted
2h ago
Scheduled
2h ago
Completed
—
Cancelled
—
Discarded
2h ago
Args
%{
"account_id" => "97776",
"data" => %{
"account_insight_agent_id" => "775982c8-292b-46b1-ad46-3b11040b472f",
"insights" => [
%{
"action_plan" => "Update the sentence so the phrase reads **\"Accede a Soporte y selecciona Votar mejoras.\"** This is a visible copy issue in a live announcement, so fixing it will make the instruction easier to scan and more professional.",
"actions" => [],
"cta_text" => "Review flow copy",
"entity_id" => "db3382b8-bd16-4a30-84da-eca565464741",
"entity_type" => "flow",
"expected_impact" => "Cleaner instructional copy should reduce friction for users following the CTA and improve trust in the announcement.",
"finding" => "The live flow **[Prueba votos Features] [ene26] - v2** contains a clear copy error in step content.\n\nIn the phrase shown to users, **\"y s elecciona Votar mejoras\"** appears with the word split incorrectly. This should read **\"y selecciona Votar mejoras\"**.\n\nReview it here: [Open the flow](https://studio.appcues.com/flows/db3382b8-bd16-4a30-84da-eca565464741/analytics)",
"outcomes" => ["engagement"],
"priority" => "high",
"title" => "Broken word in voting announcement flow copy",
"type" => "issue"
},
%{
"action_plan" => "Correct **\"Presupesto\"** to **\"Presupuesto\"** so the path matches the actual product language and avoids confusion during a guided billing/setup step.",
"actions" => [],
"cta_text" => "Review flow copy",
"entity_id" => "98344813-d9bc-41c5-b7fe-dc7c62c59093",
"entity_type" => "flow",
"expected_impact" => "Fixing the typo should reduce hesitation in a process-oriented flow and make the guidance feel more reliable.",
"finding" => "The live flow **[Solar360] Instalación CCPP** includes a high-confidence spelling mistake in a navigation instruction.\n\nIt currently says **\"Presupesto > Documentos\"** in step 4. The correct spelling is **\"Presupuesto > Documentos\"**.\n\nReview it here: [Open the flow](https://studio.appcues.com/flows/98344813-d9bc-41c5-b7fe-dc7c62c59093/analytics)",
"outcomes" => ["activation", "engagement"],
"priority" => "high",
"title" => "Misspelled navigation label in CCPP installation flow",
"type" => "issue"
},
%{
"action_plan" => "Replace the repeated periods with standard punctuation so the instruction reads cleanly and consistently. This is a smaller issue than a spelling error, but it is visible in a live onboarding flow.",
"actions" => [],
"cta_text" => "Review flow copy",
"entity_id" => "262a4de0-e7ef-4649-afab-5da78f3cf119",
"entity_type" => "flow",
"expected_impact" => "Improves polish and readability in onboarding guidance, which can help users move through the request process with less distraction.",
"finding" => "The live flow **[KEY FEATURE 1] [CHECKLIST PRO Y STARTER] [V2] [SOLICITUD]** has a punctuation issue in user-facing copy.\n\nThe sentence includes **\"fotocopia del DNI del cliente.... pulsa en Siguiente\"** with an overlong ellipsis. A cleaner version would be **\"fotocopia del DNI del cliente. Pulsa en Siguiente al finalizar.\"**\n\nReview it here: [Open the flow](https://studio.appcues.com/flows/262a4de0-e7ef-4649-afab-5da78f3cf119/analytics)",
"outcomes" => ["activation", "engagement"],
"priority" => "medium",
"title" => "Punctuation error in checklist onboarding request flow",
"type" => "issue"
}
]
},
"notification_id" => "2efbe125-bf4e-4dd7-be4c-738f93acec66",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777558742979769, "structured" => true}
Errors
Attempt 5—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4