CustomerApi.Jobs.PublishNotificationJob (25368370) • Oban

25368370 CustomerApi.Jobs.PublishNotificationJob

Queue notifications

Attempt 5 of 5

Priority 0

Tags ...

Node customer_api@10.10.1.214

Queue Time 00:00.323

Run Time 00:00.008

Inserted 2h ago

Scheduled 2h ago

Completed —

Cancelled —

Discarded 2h ago

Args

%{
  "account_id" => "211360",
  "data" => %{
    "account_insight_agent_id" => "d5ecf1fe-a709-4429-b156-a56310248909",
    "insights" => [
      %{
        "action_plan" => "Update the sentence to add the missing article **\"a\"**. This is a clear readability issue in a live onboarding-style experience, so it is worth correcting promptly.",
        "actions" => [
          %{
            "cta" => "Run",
            "prompt" => "Use the web experience builder to update copy in flow ID 9824ecfc-7967-4158-8aab-b8b73a03d297 (flow name: MS | FREE Current User New App Update Tour). In published step group ID 6a497878-e3c4-4dd0-ad35-71f66270ac45, hotspot ID 7931561f-7657-4bad-a01c-e780a2c4df65, change the RichText content from '<p style=\"text-align:center\">Your dashboard is new place to find everything you need to know about your account + see tips and trends!</p>' to '<p style=\"text-align:center\">Your dashboard is a new place to find everything you need to know about your account + see tips and trends!</p>'. Do not change any other content in the flow.",
            "title" => "Fix typo in update tour",
            "undo_prompt" => "Use the web experience builder to update copy in flow ID 9824ecfc-7967-4158-8aab-b8b73a03d297. In published step group ID 6a497878-e3c4-4dd0-ad35-71f66270ac45, hotspot ID 7931561f-7657-4bad-a01c-e780a2c4df65, change the RichText content from '<p style=\"text-align:center\">Your dashboard is a new place to find everything you need to know about your account + see tips and trends!</p>' back to '<p style=\"text-align:center\">Your dashboard is new place to find everything you need to know about your account + see tips and trends!</p>'."
          }
        ],
        "cta_text" => "Review typo",
        "entity_id" => "9824ecfc-7967-4158-8aab-b8b73a03d297",
        "entity_type" => "flow",
        "expected_impact" => "Cleaning up this copy should make the tour feel more polished and reduce friction in an early product education moment.",
        "finding" => "I found a likely typo in **MS | FREE Current User New App Update Tour**.\n\n- Phrase flagged: **\"Your dashboard is new place to find everything you need to know about your account + see tips and trends!\"**\n- Suggested correction: **\"Your dashboard is a new place to find everything you need to know about your account + see tips and trends!\"**\n- Review here: [Open the live flow](https://studio.appcues.com/flows/9824ecfc-7967-4158-8aab-b8b73a03d297/analytics)",
        "outcomes" => ["engagement", "adoption"],
        "priority" => "medium",
        "title" => "New app update tour contains a copy typo",
        "type" => "issue"
      },
      %{
        "action_plan" => "Standardize the CTA capitalization so it reads like polished marketing copy. This looks more like a casing error than a locale-specific spelling choice.",
        "actions" => [
          %{
            "cta" => "Run",
            "prompt" => "Use the web experience builder to update copy in flow ID f6fc4eda-e57d-4535-af25-7ac60fe9c087 (flow name: CS | Webinar: Marketing Your Beauty and Wellness Brand 101 | Ally). In published step group ID 50fdbc43-c613-439c-a74c-15ab9cd4d486, modal step ID 488278f7-456e-4d2f-93ca-a401ed9ccc06, change the button text from 'secure your spot Now' to 'Secure your spot now'. Do not change the button URL, tracking event, or any other content.",
            "title" => "Fix webinar CTA capitalization",
            "undo_prompt" => "Use the web experience builder to update copy in flow ID f6fc4eda-e57d-4535-af25-7ac60fe9c087. In published step group ID 50fdbc43-c613-439c-a74c-15ab9cd4d486, modal step ID 488278f7-456e-4d2f-93ca-a401ed9ccc06, change the button text from 'Secure your spot now' back to 'secure your spot Now'."
          }
        ],
        "cta_text" => "Review CTA copy",
        "entity_id" => "f6fc4eda-e57d-4535-af25-7ac60fe9c087",
        "entity_type" => "flow",
        "expected_impact" => "A cleaner CTA should improve polish and trust in the webinar promotion.",
        "finding" => "I found a likely copy issue in **CS | Webinar: Marketing Your Beauty and Wellness Brand 101 | Ally**.\n\n- Phrase flagged: **\"secure your spot Now\"**\n- Suggested correction: **\"Secure your spot now\"**\n- Review here: [Open the live flow](https://studio.appcues.com/flows/f6fc4eda-e57d-4535-af25-7ac60fe9c087/analytics)",
        "outcomes" => ["engagement"],
        "priority" => "low",
        "title" => "Webinar CTA button has inconsistent capitalization",
        "type" => "issue"
      }
    ]
  },
  "notification_id" => "1cf6aefa-3da3-4371-97d2-f0ee8ea940e5",
  "workflow_key" => "insight-issue-added"
}

Errors

Attempt 5—2h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 4—2h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 3—2h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 2—2h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 1—2h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

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