25368374
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.109
Queue Time
00:00.284
Run Time
00:00.005
Inserted
2h ago
Scheduled
2h ago
Completed
—
Cancelled
—
Discarded
2h ago
Args
%{
"account_id" => "216487",
"data" => %{
"account_insight_agent_id" => "5d1f17de-16b9-4cb9-aba4-76e28a5fb46c",
"insights" => [
%{
"action_plan" => "The first 10 properties have quick-action buttons to hide them individually. The remaining 12 properties (_appcuesForm_9-software-reliability-how-reliable-did-you-find-the-software-during-the-pilot-test, _appcuesForm_clipping, _appcuesForm_content-generation, _appcuesForm_customer-support-how-satisfied-are-you-with-the-customer-support-during-the-pilot-program, _appcuesForm_ease-of-use-how-easy-is-it-to-use-our-software-to-repurpose-videos-into-short-clips-and-derivative-content, _appcuesForm_feature-usefulness-which-features-did-you-find-most-useful, _appcuesForm_other-please-specify, _appcuesForm_overall-satisfaction-how-satisfied-are-you-with-the-vidosoai-software, _appcuesForm_performance-and-quality-how-would-you-rate-the-quality-and-accuracy-of-the-video-clips-and-derivative-content-generated-by-our-software, _appcuesForm_recommendation-likelihood-how-likely-are-you-to-recommend-our-software-to-other-professionals-or-companies, _appcuesForm_software-reliability-how-reliable-did-you-find-the-software-during-the-pilot-test, _appcuesForm_styling-and-branding-videos) can be hidden through Captain AI — ask it to hide them by name — or updated manually in the segment builder UI. Hiding is non-destructive — property data is retained and any property can be made visible again at any time.",
"actions" => [
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_1-overall-satisfaction-how-satisfied-are-you-with-vidosos-platform' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_1-overall-satisfaction-how-satisfied-are-you-with-vidosos-platform",
"undo_prompt" => "Update user property '_appcuesForm_1-overall-satisfaction-how-satisfied-are-you-with-vidosos-platform' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_10-feature-requests-are-there-any-features-or-improvements-you-would-like-to-see-in-future-updates' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_10-feature-requests-are-there-any-features-or-improvements-you-would-like-to-see-in-future-updates",
"undo_prompt" => "Update user property '_appcuesForm_10-feature-requests-are-there-any-features-or-improvements-you-would-like-to-see-in-future-updates' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_11-customer-support-how-satisfied-are-you-with-the-customer-support-during-the-pilot-program' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_11-customer-support-how-satisfied-are-you-with-the-customer-support-during-the-pilot-program",
"undo_prompt" => "Update user property '_appcuesForm_11-customer-support-how-satisfied-are-you-with-the-customer-support-during-the-pilot-program' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_12-recommendation-likelihood-how-likely-are-you-to-recommend-our-software-to-other-professionals-or-companies' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_12-recommendation-likelihood-how-likely-are-you-to-recommend-our-software-to-other-professionals-or-companies",
"undo_prompt" => "Update user property '_appcuesForm_12-recommendation-likelihood-how-likely-are-you-to-recommend-our-software-to-other-professionals-or-companies' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_2-ease-of-use-how-easy-is-it-to-use-our-software-to-repurpose-videos-into-short-clips-and-derivative-content' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_2-ease-of-use-how-easy-is-it-to-use-our-software-to-repurpose-videos-into-short-clips-and-derivative-content",
"undo_prompt" => "Update user property '_appcuesForm_2-ease-of-use-how-easy-is-it-to-use-our-software-to-repurpose-videos-into-short-clips-and-derivative-content' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_3-ease-of-use-what-has-vidoso-made-it-easier-to-do' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_3-ease-of-use-what-has-vidoso-made-it-easier-to-do",
"undo_prompt" => "Update user property '_appcuesForm_3-ease-of-use-what-has-vidoso-made-it-easier-to-do' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_5-time-savings-how-much-faster-are-you-able-to-execute-on-video-projects' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_5-time-savings-how-much-faster-are-you-able-to-execute-on-video-projects",
"undo_prompt" => "Update user property '_appcuesForm_5-time-savings-how-much-faster-are-you-able-to-execute-on-video-projects' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_6-time-savings-what-programs-are-you-able-to-do-now-that-you-couldnt-do-before' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_6-time-savings-what-programs-are-you-able-to-do-now-that-you-couldnt-do-before",
"undo_prompt" => "Update user property '_appcuesForm_6-time-savings-what-programs-are-you-able-to-do-now-that-you-couldnt-do-before' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_7-feature-usefulness-which-features-did-you-find-most-useful' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_7-feature-usefulness-which-features-did-you-find-most-useful",
"undo_prompt" => "Update user property '_appcuesForm_7-feature-usefulness-which-features-did-you-find-most-useful' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_8-performance-and-quality-how-would-you-rate-the-quality-and-accuracy-of-the-video-clips-and-derivative-content-generated-by-our-platform' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_8-performance-and-quality-how-would-you-rate-the-quality-and-accuracy-of-the-video-clips-and-derivative-content-generated-by-our-platform",
"undo_prompt" => "Update user property '_appcuesForm_8-performance-and-quality-how-would-you-rate-the-quality-and-accuracy-of-the-video-clips-and-derivative-content-generated-by-our-platform' and set show_in_ui to true."
}
],
"cta_text" => nil,
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Cleaner segment builder with only active properties",
"finding" => "Found 22 stale user properties that are visible, not auto-tracked, and not used by any experience.\n\nLast seen > 90 days ago:\n\n_appcuesForm_1-overall-satisfaction-how-satisfied-are-you-with-vidosos-platform - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_1-overall-satisfaction-how-satisfied-are-you-with-vidosos-platform)\n\n_appcuesForm_10-feature-requests-are-there-any-features-or-improvements-you-would-like-to-see-in-future-updates - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_10-feature-requests-are-there-any-features-or-improvements-you-would-like-to-see-in-future-updates)\n\n_appcuesForm_11-customer-support-how-satisfied-are-you-with-the-customer-support-during-the-pilot-program - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_11-customer-support-how-satisfied-are-you-with-the-customer-support-during-the-pilot-program)\n\n_appcuesForm_12-recommendation-likelihood-how-likely-are-you-to-recommend-our-software-to-other-professionals-or-companies - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_12-recommendation-likelihood-how-likely-are-you-to-recommend-our-software-to-other-professionals-or-companies)\n\n_appcuesForm_2-ease-of-use-how-easy-is-it-to-use-our-software-to-repurpose-videos-into-short-clips-and-derivative-content - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_2-ease-of-use-how-easy-is-it-to-use-our-software-to-repurpose-videos-into-short-clips-and-derivative-content)\n\n_appcuesForm_3-ease-of-use-what-has-vidoso-made-it-easier-to-do - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_3-ease-of-use-what-has-vidoso-made-it-easier-to-do)\n\n_appcuesForm_5-time-savings-how-much-faster-are-you-able-to-execute-on-video-projects - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_5-time-savings-how-much-faster-are-you-able-to-execute-on-video-projects)\n\n_appcuesForm_6-time-savings-what-programs-are-you-able-to-do-now-that-you-couldnt-do-before - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_6-time-savings-what-programs-are-you-able-to-do-now-that-you-couldnt-do-before)\n\n_appcuesForm_7-feature-usefulness-which-features-did-you-find-most-useful - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_7-feature-usefulness-which-features-did-you-find-most-useful)\n\n_appcuesForm_8-performance-and-quality-how-would-you-rate-the-quality-and-accuracy-of-the-video-clips-and-derivative-content-generated-by-our-platform - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_8-performance-and-quality-how-would-you-rate-the-quality-and-accuracy-of-the-video-clips-and-derivative-content-generated-by-our-platform)\n\n_appcuesForm_9-software-reliability-how-reliable-did-you-find-the-software-during-the-pilot-test - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_9-software-reliability-how-reliable-did-you-find-the-software-during-the-pilot-test)\n\n_appcuesForm_clipping - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_clipping)\n\n_appcuesForm_content-generation - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_content-generation)\n\n_appcuesForm_customer-support-how-satisfied-are-you-with-the-customer-support-during-the-pilot-program - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_customer-support-how-satisfied-are-you-with-the-customer-support-during-the-pilot-program)\n\n_appcuesForm_ease-of-use-how-easy-is-it-to-use-our-software-to-repurpose-videos-into-short-clips-and-derivative-content - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_ease-of-use-how-easy-is-it-to-use-our-software-to-repurpose-videos-into-short-clips-and-derivative-content)\n\n_appcuesForm_feature-usefulness-which-features-did-you-find-most-useful - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm" <> ...,
"outcomes" => [],
"priority" => "high",
"title" => "Found 22 stale user properties to hide",
"type" => "opportunity"
}
]
},
"notification_id" => "ce298aea-30cb-4596-b659-9e5d6d21a4cc",
"workflow_key" => "insight-opportunity-added"
}
Meta
%{"orig_scheduled_at" => 1777558772622379, "structured" => true}
Errors
Attempt 5—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4