25368374 CustomerApi.Jobs.PublishNotificationJob
Queue notifications
Attempt 5 of 5
Priority 0
Tags ...
Node customer_api@10.10.1.109
Queue Time 00:00.284
Run Time 00:00.005
Inserted 2h ago
Scheduled 2h ago
Completed
Cancelled
Discarded 2h ago

Args

%{
  "account_id" => "216487",
  "data" => %{
    "account_insight_agent_id" => "5d1f17de-16b9-4cb9-aba4-76e28a5fb46c",
    "insights" => [
      %{
        "action_plan" => "The first 10 properties have quick-action buttons to hide them individually. The remaining 12 properties (_appcuesForm_9-software-reliability-how-reliable-did-you-find-the-software-during-the-pilot-test, _appcuesForm_clipping, _appcuesForm_content-generation, _appcuesForm_customer-support-how-satisfied-are-you-with-the-customer-support-during-the-pilot-program, _appcuesForm_ease-of-use-how-easy-is-it-to-use-our-software-to-repurpose-videos-into-short-clips-and-derivative-content, _appcuesForm_feature-usefulness-which-features-did-you-find-most-useful, _appcuesForm_other-please-specify, _appcuesForm_overall-satisfaction-how-satisfied-are-you-with-the-vidosoai-software, _appcuesForm_performance-and-quality-how-would-you-rate-the-quality-and-accuracy-of-the-video-clips-and-derivative-content-generated-by-our-software, _appcuesForm_recommendation-likelihood-how-likely-are-you-to-recommend-our-software-to-other-professionals-or-companies, _appcuesForm_software-reliability-how-reliable-did-you-find-the-software-during-the-pilot-test, _appcuesForm_styling-and-branding-videos) can be hidden through Captain AI — ask it to hide them by name — or updated manually in the segment builder UI. Hiding is non-destructive — property data is retained and any property can be made visible again at any time.",
        "actions" => [
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_1-overall-satisfaction-how-satisfied-are-you-with-vidosos-platform' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_1-overall-satisfaction-how-satisfied-are-you-with-vidosos-platform",
            "undo_prompt" => "Update user property '_appcuesForm_1-overall-satisfaction-how-satisfied-are-you-with-vidosos-platform' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_10-feature-requests-are-there-any-features-or-improvements-you-would-like-to-see-in-future-updates' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_10-feature-requests-are-there-any-features-or-improvements-you-would-like-to-see-in-future-updates",
            "undo_prompt" => "Update user property '_appcuesForm_10-feature-requests-are-there-any-features-or-improvements-you-would-like-to-see-in-future-updates' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_11-customer-support-how-satisfied-are-you-with-the-customer-support-during-the-pilot-program' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_11-customer-support-how-satisfied-are-you-with-the-customer-support-during-the-pilot-program",
            "undo_prompt" => "Update user property '_appcuesForm_11-customer-support-how-satisfied-are-you-with-the-customer-support-during-the-pilot-program' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_12-recommendation-likelihood-how-likely-are-you-to-recommend-our-software-to-other-professionals-or-companies' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_12-recommendation-likelihood-how-likely-are-you-to-recommend-our-software-to-other-professionals-or-companies",
            "undo_prompt" => "Update user property '_appcuesForm_12-recommendation-likelihood-how-likely-are-you-to-recommend-our-software-to-other-professionals-or-companies' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_2-ease-of-use-how-easy-is-it-to-use-our-software-to-repurpose-videos-into-short-clips-and-derivative-content' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_2-ease-of-use-how-easy-is-it-to-use-our-software-to-repurpose-videos-into-short-clips-and-derivative-content",
            "undo_prompt" => "Update user property '_appcuesForm_2-ease-of-use-how-easy-is-it-to-use-our-software-to-repurpose-videos-into-short-clips-and-derivative-content' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_3-ease-of-use-what-has-vidoso-made-it-easier-to-do' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_3-ease-of-use-what-has-vidoso-made-it-easier-to-do",
            "undo_prompt" => "Update user property '_appcuesForm_3-ease-of-use-what-has-vidoso-made-it-easier-to-do' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_5-time-savings-how-much-faster-are-you-able-to-execute-on-video-projects' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_5-time-savings-how-much-faster-are-you-able-to-execute-on-video-projects",
            "undo_prompt" => "Update user property '_appcuesForm_5-time-savings-how-much-faster-are-you-able-to-execute-on-video-projects' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_6-time-savings-what-programs-are-you-able-to-do-now-that-you-couldnt-do-before' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_6-time-savings-what-programs-are-you-able-to-do-now-that-you-couldnt-do-before",
            "undo_prompt" => "Update user property '_appcuesForm_6-time-savings-what-programs-are-you-able-to-do-now-that-you-couldnt-do-before' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_7-feature-usefulness-which-features-did-you-find-most-useful' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_7-feature-usefulness-which-features-did-you-find-most-useful",
            "undo_prompt" => "Update user property '_appcuesForm_7-feature-usefulness-which-features-did-you-find-most-useful' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_8-performance-and-quality-how-would-you-rate-the-quality-and-accuracy-of-the-video-clips-and-derivative-content-generated-by-our-platform' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_8-performance-and-quality-how-would-you-rate-the-quality-and-accuracy-of-the-video-clips-and-derivative-content-generated-by-our-platform",
            "undo_prompt" => "Update user property '_appcuesForm_8-performance-and-quality-how-would-you-rate-the-quality-and-accuracy-of-the-video-clips-and-derivative-content-generated-by-our-platform' and set show_in_ui to true."
          }
        ],
        "cta_text" => nil,
        "entity_id" => nil,
        "entity_type" => nil,
        "expected_impact" => "Cleaner segment builder with only active properties",
        "finding" => "Found 22 stale user properties that are visible, not auto-tracked, and not used by any experience.\n\nLast seen > 90 days ago:\n\n_appcuesForm_1-overall-satisfaction-how-satisfied-are-you-with-vidosos-platform - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_1-overall-satisfaction-how-satisfied-are-you-with-vidosos-platform)\n\n_appcuesForm_10-feature-requests-are-there-any-features-or-improvements-you-would-like-to-see-in-future-updates - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_10-feature-requests-are-there-any-features-or-improvements-you-would-like-to-see-in-future-updates)\n\n_appcuesForm_11-customer-support-how-satisfied-are-you-with-the-customer-support-during-the-pilot-program - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_11-customer-support-how-satisfied-are-you-with-the-customer-support-during-the-pilot-program)\n\n_appcuesForm_12-recommendation-likelihood-how-likely-are-you-to-recommend-our-software-to-other-professionals-or-companies - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_12-recommendation-likelihood-how-likely-are-you-to-recommend-our-software-to-other-professionals-or-companies)\n\n_appcuesForm_2-ease-of-use-how-easy-is-it-to-use-our-software-to-repurpose-videos-into-short-clips-and-derivative-content - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_2-ease-of-use-how-easy-is-it-to-use-our-software-to-repurpose-videos-into-short-clips-and-derivative-content)\n\n_appcuesForm_3-ease-of-use-what-has-vidoso-made-it-easier-to-do - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_3-ease-of-use-what-has-vidoso-made-it-easier-to-do)\n\n_appcuesForm_5-time-savings-how-much-faster-are-you-able-to-execute-on-video-projects - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_5-time-savings-how-much-faster-are-you-able-to-execute-on-video-projects)\n\n_appcuesForm_6-time-savings-what-programs-are-you-able-to-do-now-that-you-couldnt-do-before - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_6-time-savings-what-programs-are-you-able-to-do-now-that-you-couldnt-do-before)\n\n_appcuesForm_7-feature-usefulness-which-features-did-you-find-most-useful - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_7-feature-usefulness-which-features-did-you-find-most-useful)\n\n_appcuesForm_8-performance-and-quality-how-would-you-rate-the-quality-and-accuracy-of-the-video-clips-and-derivative-content-generated-by-our-platform - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_8-performance-and-quality-how-would-you-rate-the-quality-and-accuracy-of-the-video-clips-and-derivative-content-generated-by-our-platform)\n\n_appcuesForm_9-software-reliability-how-reliable-did-you-find-the-software-during-the-pilot-test - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_9-software-reliability-how-reliable-did-you-find-the-software-during-the-pilot-test)\n\n_appcuesForm_clipping - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_clipping)\n\n_appcuesForm_content-generation - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_content-generation)\n\n_appcuesForm_customer-support-how-satisfied-are-you-with-the-customer-support-during-the-pilot-program - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_customer-support-how-satisfied-are-you-with-the-customer-support-during-the-pilot-program)\n\n_appcuesForm_ease-of-use-how-easy-is-it-to-use-our-software-to-repurpose-videos-into-short-clips-and-derivative-content - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_ease-of-use-how-easy-is-it-to-use-our-software-to-repurpose-videos-into-short-clips-and-derivative-content)\n\n_appcuesForm_feature-usefulness-which-features-did-you-find-most-useful - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm" <> ...,
        "outcomes" => [],
        "priority" => "high",
        "title" => "Found 22 stale user properties to hide",
        "type" => "opportunity"
      }
    ]
  },
  "notification_id" => "ce298aea-30cb-4596-b659-9e5d6d21a4cc",
  "workflow_key" => "insight-opportunity-added"
}

Meta

%{"orig_scheduled_at" => 1777558772622379, "structured" => true}

Errors

Attempt 5—2h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 4—2h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 3—2h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 2—2h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 1—2h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4