25369240
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.214
Queue Time
00:00.256
Run Time
00:00.005
Inserted
2h ago
Scheduled
2h ago
Completed
—
Cancelled
—
Discarded
2h ago
Args
%{
"account_id" => "211689",
"data" => %{
"account_insight_agent_id" => "19dc1802-0ca9-4ab2-aa1e-969a90fef533",
"insights" => [
%{
"action_plan" => "Update the opening modal copy to insert the missing **\"of\"** so the sentence reads naturally. After publishing the corrected draft, re-scan the rest of the Roadmap tour for similar small copy omissions.",
"actions" => [],
"cta_text" => "Review flow",
"entity_id" => "07587809-820e-4ca4-adfe-4edb4be9c061",
"entity_type" => "flow",
"expected_impact" => "Removes a noticeable grammar issue in a high-visibility onboarding flow and improves polish during the first tour step.",
"finding" => "In **Roadmap Page V3: Parents**, the live opening modal appears to contain a copy error:\n\n- Current phrase: **\"Here, you'll be able to keep track the progress of all of your checklist items\"**\n- Likely correction: **\"Here, you'll be able to keep track of the progress of all of your checklist items\"**\n\nReview it here: [Roadmap Page V3: Parents](https://studio.appcues.com/flows/07587809-820e-4ca4-adfe-4edb4be9c061/analytics)",
"outcomes" => ["engagement", "activation"],
"priority" => "medium",
"title" => "Roadmap tour has a likely missing word in live copy",
"type" => "issue"
},
%{
"action_plan" => "Change **\"PDF's\"** to **\"PDFs\"** in the live tour copy. This is a minor edit, but it will make the experience read more professionally and consistently.",
"actions" => [],
"cta_text" => "Review flow",
"entity_id" => "d3b632b8-33e2-4f3f-a5de-4fb7c4fdd889",
"entity_type" => "flow",
"expected_impact" => "Improves copy quality and brand polish in a customer-facing support flow.",
"finding" => "In **Resource Center Page V3: Parents**, one tooltip uses a likely typo/stylistic error:\n\n- Current phrase: **\"videos and PDF's\"**\n- Suggested correction: **\"videos and PDFs\"**\n\nReview it here: [Resource Center Page V3: Parents](https://studio.appcues.com/flows/d3b632b8-33e2-4f3f-a5de-4fb7c4fdd889/analytics)",
"outcomes" => ["engagement"],
"priority" => "low",
"title" => "Resource Center tour uses incorrect pluralization for PDFs",
"type" => "issue"
},
%{
"action_plan" => "Edit the Office Hours paragraph to add **\"that\"** after **\"sessions\"**. Once updated, do a quick proofread of the rest of the Original Series tour since this flow contains longer explanatory copy.",
"actions" => [],
"cta_text" => "Review flow",
"entity_id" => "51d0e5b4-0c9b-49d4-b03c-82d8ba43f4e3",
"entity_type" => "flow",
"expected_impact" => "Reduces friction in comprehension and makes the explanation feel more polished and trustworthy.",
"finding" => "In **Original Series Page V1: Parents**, the Office Hours step appears to be missing a word:\n\n- Current phrase: **\"Office Hours are intimate sessions allow parents to ask...\"**\n- Likely correction: **\"Office Hours are intimate sessions that allow parents to ask...\"**\n\nReview it here: [Original Series Page V1: Parents](https://studio.appcues.com/flows/51d0e5b4-0c9b-49d4-b03c-82d8ba43f4e3/analytics)",
"outcomes" => ["engagement", "activation"],
"priority" => "medium",
"title" => "Original Series tour has a likely missing word in Office Hours copy",
"type" => "issue"
}
]
},
"notification_id" => "3b0a4ebc-2cab-483f-bc47-7ee4a316fed1",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777558807768585, "structured" => true}
Errors
Attempt 5—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4