Args

%{
  "account_id" => "213829",
  "data" => %{
    "account_insight_agent_id" => "d96b2b34-fe65-4aca-99d8-bc3abf6ea9d1",
    "insights" => [
      %{
        "action_plan" => "Update the onboarding tooltip copy in both Collaborate Onboarding experiences so the language reads naturally and professionally. After updating, spot-check any cloned PROD/non-PROD versions to keep the copy consistent across environments.",
        "actions" => [],
        "cta_text" => "Review copy",
        "entity_id" => nil,
        "entity_type" => nil,
        "expected_impact" => "Cleaner onboarding copy should reduce friction and make the Collaborate walkthrough feel more polished, supporting activation and engagement.",
        "finding" => "I reviewed all **24 live experiences** and found a repeated copy issue in the two live **Collaborate Onboarding** experiences:\n\n- [[PROD] Collaborate Onboarding](https://studio.appcues.com/flows/82ae5bce-6ab9-48ca-969a-9a7c69c65bb9/analytics)\n- [Collaborate Onboarding](https://studio.appcues.com/flows/b2f092bb-032e-425e-a00b-9f4c6e2bf6cc/analytics)\n\nThe following phrases look like true copy mistakes rather than locale variants:\n\n- **\"Hop on a Audio Call\"** → suggested correction: **\"Hop on an Audio Call\"**\n- **\"Start a group audio call with all you participants\"** → suggested correction: **\"Start a group audio call with all your participants\"**",
        "outcomes" => ["activation", "engagement"],
        "priority" => "medium",
        "title" => "Collaborate onboarding copy has 2 clear wording errors",
        "type" => "issue"
      },
      %{
        "action_plan" => "Normalize the CTA capitalization in both Collaborate Intro experiences so the button matches standard sentence case. This is a small change, but it improves polish at the start of the onboarding journey.",
        "actions" => [],
        "cta_text" => "Review CTA",
        "entity_id" => nil,
        "entity_type" => nil,
        "expected_impact" => "A more polished CTA can improve perceived quality and trust during first-run onboarding.",
        "finding" => "I found the same likely copy issue in the live **Collaborate Intro** experiences:\n\n- [[PROD] Collaborate Intro](https://studio.appcues.com/flows/194713bf-f845-4694-ad5a-710ddab77dc3/analytics)\n- [Collaborate Intro](https://studio.appcues.com/flows/16e6e97e-4f26-4d70-ba2a-5395a7dc3ca1/analytics)\n\nThe CTA reads:\n\n- **\"Start A Collaborate Session\"**\n\nSuggested correction:\n\n- **\"Start a Collaborate Session\"**",
        "outcomes" => ["activation", "engagement"],
        "priority" => "low",
        "title" => "Collaborate intro CTA uses inconsistent capitalization",
        "type" => "issue"
      },
      %{
        "action_plan" => "Update the CTA capitalization in both Fishtank Onboarding versions so it matches a consistent title-case style. If your broader style guide prefers sentence case, align this button with that standard instead.",
        "actions" => [],
        "cta_text" => "Review button text",
        "entity_id" => nil,
        "entity_type" => nil,
        "expected_impact" => "This is a minor polish fix, but consistent button copy helps the onboarding feel more intentional and trustworthy.",
        "finding" => "I found a repeated likely copy issue in the live **Fishtank Onboarding** experiences:\n\n- [[PROD] Fishtank Onboarding](https://studio.appcues.com/flows/06820b9e-1ce5-47e3-8f5e-b25ac1e31aa6/analytics)\n- [Fishtank Onboarding](https://studio.appcues.com/flows/45c9c81b-8800-4bb0-a20d-5407f80486ca/analytics)\n\nThe primary button reads:\n\n- **\"Try It now\"**\n\nSuggested correction:\n\n- **\"Try It Now\"**",
        "outcomes" => ["activation", "engagement"],
        "priority" => "low",
        "title" => "Fishtank onboarding has a likely button copy typo",
        "type" => "issue"
      }
    ]
  },
  "notification_id" => "1c91023d-1661-423c-a05d-dcc2e7efe551",
  "workflow_key" => "insight-issue-added"
}

Meta

%{"orig_scheduled_at" => 1777558812879102, "structured" => true}

Errors

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4