25369245
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.0.159
Queue Time
00:00.284
Run Time
00:00.006
Inserted
2h ago
Scheduled
2h ago
Completed
—
Cancelled
—
Discarded
2h ago
Args
%{
"account_id" => "115949",
"data" => %{
"account_insight_agent_id" => "81d38ee4-b44a-4300-aeeb-71511d9e606d",
"insights" => [
%{
"action_plan" => "The first 10 properties have quick-action buttons to hide them individually. The remaining 8 properties (_experience_dismissed_b9a3c4fd-0406-46f5-ba16-5ce9305b3bb7, _experience_dismissed_c939b4b0-66a6-45da-b8ae-77a11da48360, _experience_dismissed_cc28c070-f1d1-4c83-843f-2c0d919d81ef, _experience_dismissed_dd26e59c-f11c-4f1f-ad52-f99ea06c40b0, _sandboxUser, trait1, trait2, trait3) can be hidden through Captain AI — ask it to hide them by name — or updated manually in the segment builder UI. Hiding is non-destructive — property data is retained and any property can be made visible again at any time.",
"actions" => [
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_30318386-98bb-4bd4-bfa2-d6730f05c02f' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_30318386-98bb-4bd4-bfa2-d6730f05c02f",
"undo_prompt" => "Update user property '_experience_dismissed_30318386-98bb-4bd4-bfa2-d6730f05c02f' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_3a8e195f-8731-44b7-b0fe-39c924ee835e' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_3a8e195f-8731-44b7-b0fe-39c924ee835e",
"undo_prompt" => "Update user property '_experience_dismissed_3a8e195f-8731-44b7-b0fe-39c924ee835e' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_50ec462b-95e4-483d-8955-182c75dd2ed0' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_50ec462b-95e4-483d-8955-182c75dd2ed0",
"undo_prompt" => "Update user property '_experience_dismissed_50ec462b-95e4-483d-8955-182c75dd2ed0' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_5e3f80a1-9364-40cf-9238-46be3589e9b4' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_5e3f80a1-9364-40cf-9238-46be3589e9b4",
"undo_prompt" => "Update user property '_experience_dismissed_5e3f80a1-9364-40cf-9238-46be3589e9b4' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_6d5f5659-be01-49da-8ef4-60fe12670f47' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_6d5f5659-be01-49da-8ef4-60fe12670f47",
"undo_prompt" => "Update user property '_experience_dismissed_6d5f5659-be01-49da-8ef4-60fe12670f47' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_6ffc65e5-d5c0-455f-80ae-432ab91aeeb5' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_6ffc65e5-d5c0-455f-80ae-432ab91aeeb5",
"undo_prompt" => "Update user property '_experience_dismissed_6ffc65e5-d5c0-455f-80ae-432ab91aeeb5' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_7d039aaa-c24c-4488-a1c6-bbc1ee0006b3' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_7d039aaa-c24c-4488-a1c6-bbc1ee0006b3",
"undo_prompt" => "Update user property '_experience_dismissed_7d039aaa-c24c-4488-a1c6-bbc1ee0006b3' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_80d3296c-c493-4c4b-a803-c524321053d9' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_80d3296c-c493-4c4b-a803-c524321053d9",
"undo_prompt" => "Update user property '_experience_dismissed_80d3296c-c493-4c4b-a803-c524321053d9' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_9e382ee0-d164-42c6-9f22-227838e7bea7' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_9e382ee0-d164-42c6-9f22-227838e7bea7",
"undo_prompt" => "Update user property '_experience_dismissed_9e382ee0-d164-42c6-9f22-227838e7bea7' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_a05c01bc-ed2c-44d9-8042-31ad196d8457' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_a05c01bc-ed2c-44d9-8042-31ad196d8457",
"undo_prompt" => "Update user property '_experience_dismissed_a05c01bc-ed2c-44d9-8042-31ad196d8457' and set show_in_ui to true."
}
],
"cta_text" => nil,
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Cleaner segment builder with only active properties",
"finding" => "Found 18 stale user properties that are visible, not auto-tracked, and not used by any experience.\n\nLast seen > 90 days ago:\n\n_experience_dismissed_30318386-98bb-4bd4-bfa2-d6730f05c02f - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_30318386-98bb-4bd4-bfa2-d6730f05c02f)\n\n_experience_dismissed_3a8e195f-8731-44b7-b0fe-39c924ee835e - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_3a8e195f-8731-44b7-b0fe-39c924ee835e)\n\n_experience_dismissed_50ec462b-95e4-483d-8955-182c75dd2ed0 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_50ec462b-95e4-483d-8955-182c75dd2ed0)\n\n_experience_dismissed_5e3f80a1-9364-40cf-9238-46be3589e9b4 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_5e3f80a1-9364-40cf-9238-46be3589e9b4)\n\n_experience_dismissed_6d5f5659-be01-49da-8ef4-60fe12670f47 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_6d5f5659-be01-49da-8ef4-60fe12670f47)\n\n_experience_dismissed_6ffc65e5-d5c0-455f-80ae-432ab91aeeb5 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_6ffc65e5-d5c0-455f-80ae-432ab91aeeb5)\n\n_experience_dismissed_a05c01bc-ed2c-44d9-8042-31ad196d8457 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_a05c01bc-ed2c-44d9-8042-31ad196d8457)\n\n_experience_dismissed_b9a3c4fd-0406-46f5-ba16-5ce9305b3bb7 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_b9a3c4fd-0406-46f5-ba16-5ce9305b3bb7)\n\n_experience_dismissed_cc28c070-f1d1-4c83-843f-2c0d919d81ef - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_cc28c070-f1d1-4c83-843f-2c0d919d81ef)\n\n_experience_dismissed_dd26e59c-f11c-4f1f-ad52-f99ea06c40b0 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_dd26e59c-f11c-4f1f-ad52-f99ea06c40b0)\n\n_sandboxUser - [View](https://studio.appcues.com/settings/properties/user?search=_sandboxUser)\n\ntrait1 - [View](https://studio.appcues.com/settings/properties/user?search=trait1)\n\ntrait2 - [View](https://studio.appcues.com/settings/properties/user?search=trait2)\n\ntrait3 - [View](https://studio.appcues.com/settings/properties/user?search=trait3)\n\nLast seen 60–90 days ago:\n\n_experience_dismissed_c939b4b0-66a6-45da-b8ae-77a11da48360 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_c939b4b0-66a6-45da-b8ae-77a11da48360)\n\nLast seen 30–60 days ago:\n\n_experience_dismissed_7d039aaa-c24c-4488-a1c6-bbc1ee0006b3 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_7d039aaa-c24c-4488-a1c6-bbc1ee0006b3)\n\n_experience_dismissed_80d3296c-c493-4c4b-a803-c524321053d9 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_80d3296c-c493-4c4b-a803-c524321053d9)\n\n_experience_dismissed_9e382ee0-d164-42c6-9f22-227838e7bea7 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_9e382ee0-d164-42c6-9f22-227838e7bea7)",
"outcomes" => [],
"priority" => "high",
"title" => "Found 18 stale user properties to hide",
"type" => "opportunity"
}
]
},
"notification_id" => "1208e56b-bc8b-4e87-9c0e-c9735f45039b",
"workflow_key" => "insight-opportunity-added"
}
Meta
%{"orig_scheduled_at" => 1777558822404045, "structured" => true}
Errors
Attempt 5—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4