Args

%{
  "account_id" => "30666",
  "data" => %{
    "account_insight_agent_id" => "a1bd5728-330b-41a4-a5a9-c2457f1aec42",
    "insights" => [
      %{
        "action_plan" => "The first 10 properties have quick-action buttons to hide them individually. The remaining 6 properties (_appcuesForm_whats-one-feature-we-can-add-that-would-make-member365-indispensable-for-you, _experience_dismissed_37cec363-7325-4c68-8562-64fb58b93ec3, _experience_dismissed_38db9963-5cbc-4da7-b4b3-111c64dc0cca, _experience_dismissed_f290e90c-b47b-4662-acfb-9814c2bd61f2, _experience_dismissed_f8b2ddfa-53c8-4d07-9800-d16cd9fc58c1, created_at) can be hidden through Captain AI — ask it to hide them by name — or updated manually in the segment builder UI. Hiding is non-destructive — property data is retained and any property can be made visible again at any time.",
        "actions" => [
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_do-you-attend-the-member365-webinars-or-watch-them-in-our-knowledgebase-if-you-cant-attend' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_do-you-attend-the-member365-webinars-or-watch-them-in-our-knowledgebase-if-you-cant-attend",
            "undo_prompt" => "Update user property '_appcuesForm_do-you-attend-the-member365-webinars-or-watch-them-in-our-knowledgebase-if-you-cant-attend' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_do-you-have-any-further-comments-about-your-member365-experience-your-feedback-is-very-useful-and-we-want-to-hear-how-you-feel' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_do-you-have-any-further-comments-about-your-member365-experience-your-feedback-is-very-useful-and-we-want-to-hear-how-you-feel",
            "undo_prompt" => "Update user property '_appcuesForm_do-you-have-any-further-comments-about-your-member365-experience-your-feedback-is-very-useful-and-we-want-to-hear-how-you-feel' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_have-you-attended-or-watched-one-of-the-member365-webinars' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_have-you-attended-or-watched-one-of-the-member365-webinars",
            "undo_prompt" => "Update user property '_appcuesForm_have-you-attended-or-watched-one-of-the-member365-webinars' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_how-often-do-you-login-and-use-member365' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_how-often-do-you-login-and-use-member365",
            "undo_prompt" => "Update user property '_appcuesForm_how-often-do-you-login-and-use-member365' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_how-well-does-member365-meet-your-needs' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_how-well-does-member365-meet-your-needs",
            "undo_prompt" => "Update user property '_appcuesForm_how-well-does-member365-meet-your-needs' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_how-would-you-rate-the-member365-knowledgebase-experience' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_how-would-you-rate-the-member365-knowledgebase-experience",
            "undo_prompt" => "Update user property '_appcuesForm_how-would-you-rate-the-member365-knowledgebase-experience' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_how-would-you-rate-the-member365-phone-concierge-experience' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_how-would-you-rate-the-member365-phone-concierge-experience",
            "undo_prompt" => "Update user property '_appcuesForm_how-would-you-rate-the-member365-phone-concierge-experience' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_how-would-you-rate-the-member365-support-chat-experience' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_how-would-you-rate-the-member365-support-chat-experience",
            "undo_prompt" => "Update user property '_appcuesForm_how-would-you-rate-the-member365-support-chat-experience' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_how-would-you-rate-the-member365-ticket-support-experience' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_how-would-you-rate-the-member365-ticket-support-experience",
            "undo_prompt" => "Update user property '_appcuesForm_how-would-you-rate-the-member365-ticket-support-experience' and set show_in_ui to true."
          },
          %{
            "cta" => "Run",
            "prompt" => "Update user property '_appcuesForm_whats-one-feature-that-you-love-in-member365' and set show_in_ui to false.",
            "title" => "Hide _appcuesForm_whats-one-feature-that-you-love-in-member365",
            "undo_prompt" => "Update user property '_appcuesForm_whats-one-feature-that-you-love-in-member365' and set show_in_ui to true."
          }
        ],
        "cta_text" => nil,
        "entity_id" => nil,
        "entity_type" => nil,
        "expected_impact" => "Cleaner segment builder with only active properties",
        "finding" => "Found 16 stale user properties that are visible, not auto-tracked, and not used by any experience.\n\nLast seen > 90 days ago:\n\n_appcuesForm_do-you-attend-the-member365-webinars-or-watch-them-in-our-knowledgebase-if-you-cant-attend - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_do-you-attend-the-member365-webinars-or-watch-them-in-our-knowledgebase-if-you-cant-attend)\n\n_appcuesForm_do-you-have-any-further-comments-about-your-member365-experience-your-feedback-is-very-useful-and-we-want-to-hear-how-you-feel - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_do-you-have-any-further-comments-about-your-member365-experience-your-feedback-is-very-useful-and-we-want-to-hear-how-you-feel)\n\n_appcuesForm_have-you-attended-or-watched-one-of-the-member365-webinars - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_have-you-attended-or-watched-one-of-the-member365-webinars)\n\n_appcuesForm_how-often-do-you-login-and-use-member365 - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_how-often-do-you-login-and-use-member365)\n\n_appcuesForm_how-well-does-member365-meet-your-needs - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_how-well-does-member365-meet-your-needs)\n\n_appcuesForm_how-would-you-rate-the-member365-knowledgebase-experience - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_how-would-you-rate-the-member365-knowledgebase-experience)\n\n_appcuesForm_how-would-you-rate-the-member365-phone-concierge-experience - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_how-would-you-rate-the-member365-phone-concierge-experience)\n\n_appcuesForm_how-would-you-rate-the-member365-support-chat-experience - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_how-would-you-rate-the-member365-support-chat-experience)\n\n_appcuesForm_how-would-you-rate-the-member365-ticket-support-experience - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_how-would-you-rate-the-member365-ticket-support-experience)\n\n_appcuesForm_whats-one-feature-that-you-love-in-member365 - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_whats-one-feature-that-you-love-in-member365)\n\n_appcuesForm_whats-one-feature-we-can-add-that-would-make-member365-indispensable-for-you - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_whats-one-feature-we-can-add-that-would-make-member365-indispensable-for-you)\n\n_experience_dismissed_37cec363-7325-4c68-8562-64fb58b93ec3 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_37cec363-7325-4c68-8562-64fb58b93ec3)\n\n_experience_dismissed_38db9963-5cbc-4da7-b4b3-111c64dc0cca - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_38db9963-5cbc-4da7-b4b3-111c64dc0cca)\n\n_experience_dismissed_f290e90c-b47b-4662-acfb-9814c2bd61f2 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_f290e90c-b47b-4662-acfb-9814c2bd61f2)\n\ncreated_at - [View](https://studio.appcues.com/settings/properties/user?search=created_at)\n\n_experience_dismissed_f8b2ddfa-53c8-4d07-9800-d16cd9fc58c1 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_f8b2ddfa-53c8-4d07-9800-d16cd9fc58c1)",
        "outcomes" => [],
        "priority" => "high",
        "title" => "Found 16 stale user properties to hide",
        "type" => "opportunity"
      }
    ]
  },
  "notification_id" => "599babad-bd49-454d-913f-d5b0cb688b37",
  "workflow_key" => "insight-opportunity-added"
}

Meta

%{"orig_scheduled_at" => 1777558846116321, "structured" => true}

Errors

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4