25370608
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.109
Queue Time
00:00.318
Run Time
00:00.006
Inserted
2h ago
Scheduled
2h ago
Completed
—
Cancelled
—
Discarded
2h ago
Args
%{
"account_id" => "22566",
"data" => %{
"account_insight_agent_id" => "7e3c348d-6b34-4296-b50d-24a627f34bda",
"insights" => [
%{
"action_plan" => "The first 10 properties have quick-action buttons to hide them individually. The remaining 6 properties (planTier, purchasedAd, renewalDate, role, userName, version) can be hidden through Captain AI — ask it to hide them by name — or updated manually in the segment builder UI. Hiding is non-destructive — property data is retained and any property can be made visible again at any time.",
"actions" => [
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_in-general-how-would-you-rate-your-experience' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_in-general-how-would-you-rate-your-experience",
"undo_prompt" => "Update user property '_appcuesForm_in-general-how-would-you-rate-your-experience' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_on-a-scale-of-1-10-would-you-recommend-our-software-to-someone-else-working-in-this-field-of-application' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_on-a-scale-of-1-10-would-you-recommend-our-software-to-someone-else-working-in-this-field-of-application",
"undo_prompt" => "Update user property '_appcuesForm_on-a-scale-of-1-10-would-you-recommend-our-software-to-someone-else-working-in-this-field-of-application' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_what-stood-out-to-you-as-particularly-helpful-in-your-process-and-whats-one-thing-we-could-improve' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_what-stood-out-to-you-as-particularly-helpful-in-your-process-and-whats-one-thing-we-could-improve",
"undo_prompt" => "Update user property '_appcuesForm_what-stood-out-to-you-as-particularly-helpful-in-your-process-and-whats-one-thing-we-could-improve' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property 'accountId' and set show_in_ui to false.",
"title" => "Hide accountId",
"undo_prompt" => "Update user property 'accountId' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property 'companyName' and set show_in_ui to false.",
"title" => "Hide companyName",
"undo_prompt" => "Update user property 'companyName' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property 'createdAt' and set show_in_ui to false.",
"title" => "Hide createdAt",
"undo_prompt" => "Update user property 'createdAt' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property 'email' and set show_in_ui to false.",
"title" => "Hide email",
"undo_prompt" => "Update user property 'email' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property 'firstName' and set show_in_ui to false.",
"title" => "Hide firstName",
"undo_prompt" => "Update user property 'firstName' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property 'location' and set show_in_ui to false.",
"title" => "Hide location",
"undo_prompt" => "Update user property 'location' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property 'name' and set show_in_ui to false.",
"title" => "Hide name",
"undo_prompt" => "Update user property 'name' and set show_in_ui to true."
}
],
"cta_text" => nil,
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Cleaner segment builder with only active properties",
"finding" => "Found 16 stale user properties that are visible, not auto-tracked, and not used by any experience.\n\nLast seen > 90 days ago:\n\n_appcuesForm_in-general-how-would-you-rate-your-experience - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_in-general-how-would-you-rate-your-experience)\n\n_appcuesForm_on-a-scale-of-1-10-would-you-recommend-our-software-to-someone-else-working-in-this-field-of-application - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_on-a-scale-of-1-10-would-you-recommend-our-software-to-someone-else-working-in-this-field-of-application)\n\n_appcuesForm_what-stood-out-to-you-as-particularly-helpful-in-your-process-and-whats-one-thing-we-could-improve - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_what-stood-out-to-you-as-particularly-helpful-in-your-process-and-whats-one-thing-we-could-improve)\n\naccountId - [View](https://studio.appcues.com/settings/properties/user?search=accountId)\n\ncompanyName - [View](https://studio.appcues.com/settings/properties/user?search=companyName)\n\ncreatedAt - [View](https://studio.appcues.com/settings/properties/user?search=createdAt)\n\nemail - [View](https://studio.appcues.com/settings/properties/user?search=email)\n\nfirstName - [View](https://studio.appcues.com/settings/properties/user?search=firstName)\n\nlocation - [View](https://studio.appcues.com/settings/properties/user?search=location)\n\nname - [View](https://studio.appcues.com/settings/properties/user?search=name)\n\nplanTier - [View](https://studio.appcues.com/settings/properties/user?search=planTier)\n\npurchasedAd - [View](https://studio.appcues.com/settings/properties/user?search=purchasedAd)\n\nrenewalDate - [View](https://studio.appcues.com/settings/properties/user?search=renewalDate)\n\nrole - [View](https://studio.appcues.com/settings/properties/user?search=role)\n\nuserName - [View](https://studio.appcues.com/settings/properties/user?search=userName)\n\nversion - [View](https://studio.appcues.com/settings/properties/user?search=version)",
"outcomes" => [],
"priority" => "high",
"title" => "Found 16 stale user properties to hide",
"type" => "opportunity"
}
]
},
"notification_id" => "407902f1-5d5c-4093-b12e-16721283942c",
"workflow_key" => "insight-opportunity-added"
}
Meta
%{"orig_scheduled_at" => 1777558885399587, "structured" => true}
Errors
Attempt 5—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4