25370626
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.109
Queue Time
00:00.318
Run Time
00:00.007
Inserted
2h ago
Scheduled
2h ago
Completed
—
Cancelled
—
Discarded
2h ago
Args
%{
"account_id" => "77256",
"data" => %{
"account_insight_agent_id" => "a1b93a97-2e92-48b9-8ea1-0c65439c511a",
"insights" => [
%{
"action_plan" => "The first 10 properties have quick-action buttons to hide them individually. The remaining 27 properties (City, CompanyKey, companyName, DisplayName, hadEcomAllocated, hadIntegratedAllocated, hadISVAllocated, hadLiveTapAllocated, hadMobileTerminalAllocated, hadVTCYBSAllocated, IsCanAccessIntegrated, IsCanAccessVirtualTerminal, isIntegrated, isvTerminalList, isVirtualTerminal, isVirtualTerminalCYBS, Logo, MemberID, Member_key, MerchantName, Mobile, permissionRole, Postcode, shortName, State, TradingName, Username) can be hidden through Captain AI — ask it to hide them by name — or updated manually in the segment builder UI. Hiding is non-destructive — property data is retained and any property can be made visible again at any time.",
"actions" => [
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_how-can-we-improve-your-virtual-terminal-experience' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_how-can-we-improve-your-virtual-terminal-experience",
"undo_prompt" => "Update user property '_appcuesForm_how-can-we-improve-your-virtual-terminal-experience' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_how-likely-are-you-to-recommend-the-virtual-terminal-to-someone-with-a-similar-business' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_how-likely-are-you-to-recommend-the-virtual-terminal-to-someone-with-a-similar-business",
"undo_prompt" => "Update user property '_appcuesForm_how-likely-are-you-to-recommend-the-virtual-terminal-to-someone-with-a-similar-business' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_what-can-we-add-here-to-make-your-life-easier' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_what-can-we-add-here-to-make-your-life-easier",
"undo_prompt" => "Update user property '_appcuesForm_what-can-we-add-here-to-make-your-life-easier' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_what-can-we-add-to-the-dashboard-to-make-your-life-easier' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_what-can-we-add-to-the-dashboard-to-make-your-life-easier",
"undo_prompt" => "Update user property '_appcuesForm_what-can-we-add-to-the-dashboard-to-make-your-life-easier' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_0876ba64-efc8-43f5-a393-bac3b884e260' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_0876ba64-efc8-43f5-a393-bac3b884e260",
"undo_prompt" => "Update user property '_experience_dismissed_0876ba64-efc8-43f5-a393-bac3b884e260' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_2093554b-6958-4933-b6f6-f7f866e7bf3b' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_2093554b-6958-4933-b6f6-f7f866e7bf3b",
"undo_prompt" => "Update user property '_experience_dismissed_2093554b-6958-4933-b6f6-f7f866e7bf3b' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property 'accountId' and set show_in_ui to false.",
"title" => "Hide accountId",
"undo_prompt" => "Update user property 'accountId' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property 'Address' and set show_in_ui to false.",
"title" => "Hide Address",
"undo_prompt" => "Update user property 'Address' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property 'Auth0UserId' and set show_in_ui to false.",
"title" => "Hide Auth0UserId",
"undo_prompt" => "Update user property 'Auth0UserId' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property 'canAccessPortal' and set show_in_ui to false.",
"title" => "Hide canAccessPortal",
"undo_prompt" => "Update user property 'canAccessPortal' and set show_in_ui to true."
}
],
"cta_text" => nil,
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Cleaner segment builder with only active properties",
"finding" => "Found 37 stale user properties that are visible, not auto-tracked, and not used by any experience.\n\nLast seen > 90 days ago:\n\n_appcuesForm_how-can-we-improve-your-virtual-terminal-experience - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_how-can-we-improve-your-virtual-terminal-experience)\n\n_appcuesForm_how-likely-are-you-to-recommend-the-virtual-terminal-to-someone-with-a-similar-business - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_how-likely-are-you-to-recommend-the-virtual-terminal-to-someone-with-a-similar-business)\n\n_appcuesForm_what-can-we-add-here-to-make-your-life-easier - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_what-can-we-add-here-to-make-your-life-easier)\n\n_appcuesForm_what-can-we-add-to-the-dashboard-to-make-your-life-easier - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_what-can-we-add-to-the-dashboard-to-make-your-life-easier)\n\n_experience_dismissed_0876ba64-efc8-43f5-a393-bac3b884e260 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_0876ba64-efc8-43f5-a393-bac3b884e260)\n\n_experience_dismissed_2093554b-6958-4933-b6f6-f7f866e7bf3b - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_2093554b-6958-4933-b6f6-f7f866e7bf3b)\n\naccountId - [View](https://studio.appcues.com/settings/properties/user?search=accountId)\n\nAddress - [View](https://studio.appcues.com/settings/properties/user?search=Address)\n\nAuth0UserId - [View](https://studio.appcues.com/settings/properties/user?search=Auth0UserId)\n\ncanAccessPortal - [View](https://studio.appcues.com/settings/properties/user?search=canAccessPortal)\n\nCity - [View](https://studio.appcues.com/settings/properties/user?search=City)\n\nCompanyKey - [View](https://studio.appcues.com/settings/properties/user?search=CompanyKey)\n\ncompanyName - [View](https://studio.appcues.com/settings/properties/user?search=companyName)\n\nDisplayName - [View](https://studio.appcues.com/settings/properties/user?search=DisplayName)\n\nhadEcomAllocated - [View](https://studio.appcues.com/settings/properties/user?search=hadEcomAllocated)\n\nhadIntegratedAllocated - [View](https://studio.appcues.com/settings/properties/user?search=hadIntegratedAllocated)\n\nhadISVAllocated - [View](https://studio.appcues.com/settings/properties/user?search=hadISVAllocated)\n\nhadLiveTapAllocated - [View](https://studio.appcues.com/settings/properties/user?search=hadLiveTapAllocated)\n\nhadMobileTerminalAllocated - [View](https://studio.appcues.com/settings/properties/user?search=hadMobileTerminalAllocated)\n\nhadVTCYBSAllocated - [View](https://studio.appcues.com/settings/properties/user?search=hadVTCYBSAllocated)\n\nIsCanAccessIntegrated - [View](https://studio.appcues.com/settings/properties/user?search=IsCanAccessIntegrated)\n\nIsCanAccessVirtualTerminal - [View](https://studio.appcues.com/settings/properties/user?search=IsCanAccessVirtualTerminal)\n\nisIntegrated - [View](https://studio.appcues.com/settings/properties/user?search=isIntegrated)\n\nisvTerminalList - [View](https://studio.appcues.com/settings/properties/user?search=isvTerminalList)\n\nisVirtualTerminal - [View](https://studio.appcues.com/settings/properties/user?search=isVirtualTerminal)\n\nisVirtualTerminalCYBS - [View](https://studio.appcues.com/settings/properties/user?search=isVirtualTerminalCYBS)\n\nLogo - [View](https://studio.appcues.com/settings/properties/user?search=Logo)\n\nMemberID - [View](https://studio.appcues.com/settings/properties/user?search=MemberID)\n\nMember_key - [View](https://studio.appcues.com/settings/properties/user?search=Member_key)\n\nMerchantName - [View](https://studio.appcues.com/settings/properties/user?search=MerchantName)\n\nMobile - [View](https://studio.appcues.com/settings/properties/user?search=Mobile)\n\npermissionRole - [View](https://studio.appcues.com/settings/properties/user?search=permissionRole)\n\nPostcode - [View](https://studio.appcues.com/settings/properties/user?search=Postcode)\n\nshortName - [View](https://studio.appcues." <> ...,
"outcomes" => [],
"priority" => "high",
"title" => "Found 37 stale user properties to hide",
"type" => "opportunity"
}
]
},
"notification_id" => "903676bf-a8d4-490b-8a9b-a141114ec6f6",
"workflow_key" => "insight-opportunity-added"
}
Meta
%{"orig_scheduled_at" => 1777558897815787, "structured" => true}
Errors
Attempt 5—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4