25370643
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.214
Queue Time
00:00.296
Run Time
00:00.007
Inserted
10h ago
Scheduled
10h ago
Completed
—
Cancelled
—
Discarded
10h ago
Args
%{
"account_id" => "56404",
"data" => %{
"account_insight_agent_id" => "cbc1f1ba-3e25-4d08-a078-2b0b8680b2f8",
"insights" => [
%{
"action_plan" => "Correct the punctuation in the logo tooltip so the sentence reads naturally for end users. Because this is a live Flows 2.0 experience, this is a safe, low-risk copy cleanup.",
"actions" => [
%{
"cta" => "Run",
"prompt" => "Use the web experience content update capability to update flow 1536528e-6890-4289-9864-ac11fa045491 (a Flows 2.0 web flow). In step/hotspot b2febd83-365e-483e-b5c5-e284440196b2, replace the RichText HTML exactly from `<h3 style=\"text-align:center\">Check the logo</h3><p style=\"text-align:center\">Check the correct logo. If it isn't , simply upload it here.</p>` to `<h3 style=\"text-align:center\">Check the logo</h3><p style=\"text-align:center\">Check the correct logo. If it isn't, simply upload it here.</p>`. Do not change any other copy, styling, buttons, targeting, or publishing state.",
"title" => "Fix logo-step typo in onboarding flow",
"undo_prompt" => "Use the web experience content update capability to update flow 1536528e-6890-4289-9864-ac11fa045491. In step/hotspot b2febd83-365e-483e-b5c5-e284440196b2, change the RichText HTML from `<h3 style=\"text-align:center\">Check the logo</h3><p style=\"text-align:center\">Check the correct logo. If it isn't, simply upload it here.</p>` back to `<h3 style=\"text-align:center\">Check the logo</h3><p style=\"text-align:center\">Check the correct logo. If it isn't , simply upload it here.</p>`."
}
],
"cta_text" => "Review flow",
"entity_id" => "1536528e-6890-4289-9864-ac11fa045491",
"entity_type" => "flow",
"expected_impact" => "Improves polish and credibility in a high-visibility onboarding experience.",
"finding" => "**User Onboarding Flow - Complete runthrough** contains a likely typo in live copy.\n\nPhrase found: **\"If it isn't , simply upload it here.\"**\nSuggested correction: **\"If it isn't, simply upload it here.\"**\n\nReview the live flow here: [User Onboarding Flow - Complete runthrough](https://studio.appcues.com/flows/1536528e-6890-4289-9864-ac11fa045491/analytics)",
"outcomes" => ["activation", "engagement"],
"priority" => "medium",
"title" => "Live onboarding flow has punctuation typo in logo step",
"type" => "issue"
},
%{
"action_plan" => "Fix this copied punctuation issue in the subsequent-visit version as well, so both onboarding variants stay consistent and polished.",
"actions" => [
%{
"cta" => "Run",
"prompt" => "Use the web experience content update capability to update flow 22e624d2-f045-48f7-bc3c-c216ac0f72eb (a Flows 2.0 web flow). In step/hotspot 0e711a51-7165-4f3a-abfb-69f7ad406ff0 inside step group 3b39ceac-c0c2-414f-8540-ccaa565f43d9, replace the RichText HTML exactly from `<h3 style=\"text-align:center\">Check the logo</h3><p style=\"text-align:center\">Check the correct logo. If it isn't , simply upload it here.</p>` to `<h3 style=\"text-align:center\">Check the logo</h3><p style=\"text-align:center\">Check the correct logo. If it isn't, simply upload it here.</p>`. Do not change any other copy, styling, buttons, targeting, or publishing state.",
"title" => "Fix repeated typo in cloned flow",
"undo_prompt" => "Use the web experience content update capability to update flow 22e624d2-f045-48f7-bc3c-c216ac0f72eb. In step/hotspot 0e711a51-7165-4f3a-abfb-69f7ad406ff0 inside step group 3b39ceac-c0c2-414f-8540-ccaa565f43d9, change the RichText HTML from `<h3 style=\"text-align:center\">Check the logo</h3><p style=\"text-align:center\">Check the correct logo. If it isn't, simply upload it here.</p>` back to `<h3 style=\"text-align:center\">Check the logo</h3><p style=\"text-align:center\">Check the correct logo. If it isn't , simply upload it here.</p>`."
}
],
"cta_text" => "Review flow",
"entity_id" => "22e624d2-f045-48f7-bc3c-c216ac0f72eb",
"entity_type" => "flow",
"expected_impact" => "Keeps repeat-user onboarding copy consistent and reduces visible writing errors across related flows.",
"finding" => "**User Onboarding Flow - Complete runthrough subsequent visit** has the same likely typo in live copy.\n\nPhrase found: **\"If it isn't , simply upload it here.\"**\nSuggested correction: **\"If it isn't, simply upload it here.\"**\n\nReview the live flow here: [User Onboarding Flow - Complete runthrough subsequent visit](https://studio.appcues.com/flows/22e624d2-f045-48f7-bc3c-c216ac0f72eb/analytics)",
"outcomes" => ["activation", "engagement"],
"priority" => "medium",
"title" => "Subsequent-visit onboarding flow repeats the same live typo",
"type" => "issue"
}
]
},
"notification_id" => "53c4dc7a-8248-414c-8938-d8ea3b8e5079",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777558900744791, "structured" => true}
Errors
Attempt 5—10h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—10h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—10h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—10h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—10h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4