25370652 CustomerApi.Jobs.PublishNotificationJob
Queue notifications
Attempt 5 of 5
Priority 0
Tags ...
Node customer_api@10.10.0.170
Queue Time 00:00.318
Run Time 00:00.141
Inserted 4h ago
Scheduled 4h ago
Completed
Cancelled
Discarded 4h ago

Args

%{
  "account_id" => "205735",
  "data" => %{
    "account_insight_agent_id" => "9783839c-c243-47e8-afc4-bb30ce1442bc",
    "insights" => [
      %{
        "action_plan" => "Update the sentence to include **\"you\"** so the warning reads naturally and clearly before users submit inventory. After publishing the correction, it would be worth giving newly launched experiences a quick copy QA pass so small errors do not slip into live guidance.",
        "actions" => [
          %{
            "cta" => "Run",
            "prompt" => "Use the web experience content update capability to update the published Flow 2.0 experience named \"Submission Warning\" (experience ID: 1b2266b5-b2ec-47b4-bcf8-1291f831f82b). In step group ID 2f338b6f-ab56-4e90-8ee1-41df045b881c, hotspot ID d9885175-5af2-4020-b98f-6c116616fb6f, rich text zone ID 2c0a1101-6c25-4952-af90-8658188b5ad4, replace the sentence `If you click \"Submit Inventory\", will go through the final submission steps.` with `If you click \"Submit Inventory\", you will go through the final submission steps.` Keep all other content unchanged.",
            "title" => "Fix typo in submission warning flow",
            "undo_prompt" => "Use the web experience content update capability to update the published Flow 2.0 experience named \"Submission Warning\" (experience ID: 1b2266b5-b2ec-47b4-bcf8-1291f831f82b). In step group ID 2f338b6f-ab56-4e90-8ee1-41df045b881c, hotspot ID d9885175-5af2-4020-b98f-6c116616fb6f, rich text zone ID 2c0a1101-6c25-4952-af90-8658188b5ad4, replace the sentence `If you click \"Submit Inventory\", you will go through the final submission steps.` with `If you click \"Submit Inventory\", will go through the final submission steps.` Keep all other content unchanged."
          }
        ],
        "cta_text" => "Review typo",
        "entity_id" => "1b2266b5-b2ec-47b4-bcf8-1291f831f82b",
        "entity_type" => "flow",
        "expected_impact" => "This should improve clarity at a high-stakes submission step and reduce avoidable user confusion right before final submission.",
        "finding" => "I reviewed all **18 published experiences** for likely copy typos and found **1 confirmed issue**.\n\n**Experience:** Submission Warning  \n**Possible typo:** `If you click \"Submit Inventory\", will go through the final submission steps.`  \n**Suggested correction:** `If you click \"Submit Inventory\", you will go through the final submission steps.`\n\nReview it here: [Submission Warning](https://studio.appcues.com/flows/1b2266b5-b2ec-47b4-bcf8-1291f831f82b/analytics)\n\nI did **not** flag other live banners and flows because their wording appeared intentional in context. I also could not inspect the live legacy NPS survey because full content details were unavailable from the account tools.",
        "outcomes" => ["engagement", "adoption"],
        "priority" => "medium",
        "title" => "Live submission warning flow has a copy typo",
        "type" => "issue"
      }
    ]
  },
  "notification_id" => "09433427-f699-4707-be02-cd4d622c1b96",
  "workflow_key" => "insight-issue-added"
}

Meta

%{"orig_scheduled_at" => 1777558901415211, "structured" => true}

Errors

Attempt 5—4h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 4—4h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 3—4h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 2—4h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 1—4h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4