25370652
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.0.170
Queue Time
00:00.318
Run Time
00:00.141
Inserted
4h ago
Scheduled
4h ago
Completed
—
Cancelled
—
Discarded
4h ago
Args
%{
"account_id" => "205735",
"data" => %{
"account_insight_agent_id" => "9783839c-c243-47e8-afc4-bb30ce1442bc",
"insights" => [
%{
"action_plan" => "Update the sentence to include **\"you\"** so the warning reads naturally and clearly before users submit inventory. After publishing the correction, it would be worth giving newly launched experiences a quick copy QA pass so small errors do not slip into live guidance.",
"actions" => [
%{
"cta" => "Run",
"prompt" => "Use the web experience content update capability to update the published Flow 2.0 experience named \"Submission Warning\" (experience ID: 1b2266b5-b2ec-47b4-bcf8-1291f831f82b). In step group ID 2f338b6f-ab56-4e90-8ee1-41df045b881c, hotspot ID d9885175-5af2-4020-b98f-6c116616fb6f, rich text zone ID 2c0a1101-6c25-4952-af90-8658188b5ad4, replace the sentence `If you click \"Submit Inventory\", will go through the final submission steps.` with `If you click \"Submit Inventory\", you will go through the final submission steps.` Keep all other content unchanged.",
"title" => "Fix typo in submission warning flow",
"undo_prompt" => "Use the web experience content update capability to update the published Flow 2.0 experience named \"Submission Warning\" (experience ID: 1b2266b5-b2ec-47b4-bcf8-1291f831f82b). In step group ID 2f338b6f-ab56-4e90-8ee1-41df045b881c, hotspot ID d9885175-5af2-4020-b98f-6c116616fb6f, rich text zone ID 2c0a1101-6c25-4952-af90-8658188b5ad4, replace the sentence `If you click \"Submit Inventory\", you will go through the final submission steps.` with `If you click \"Submit Inventory\", will go through the final submission steps.` Keep all other content unchanged."
}
],
"cta_text" => "Review typo",
"entity_id" => "1b2266b5-b2ec-47b4-bcf8-1291f831f82b",
"entity_type" => "flow",
"expected_impact" => "This should improve clarity at a high-stakes submission step and reduce avoidable user confusion right before final submission.",
"finding" => "I reviewed all **18 published experiences** for likely copy typos and found **1 confirmed issue**.\n\n**Experience:** Submission Warning \n**Possible typo:** `If you click \"Submit Inventory\", will go through the final submission steps.` \n**Suggested correction:** `If you click \"Submit Inventory\", you will go through the final submission steps.`\n\nReview it here: [Submission Warning](https://studio.appcues.com/flows/1b2266b5-b2ec-47b4-bcf8-1291f831f82b/analytics)\n\nI did **not** flag other live banners and flows because their wording appeared intentional in context. I also could not inspect the live legacy NPS survey because full content details were unavailable from the account tools.",
"outcomes" => ["engagement", "adoption"],
"priority" => "medium",
"title" => "Live submission warning flow has a copy typo",
"type" => "issue"
}
]
},
"notification_id" => "09433427-f699-4707-be02-cd4d622c1b96",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777558901415211, "structured" => true}
Errors
Attempt 5—4h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—4h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—4h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—4h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—4h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4