25370655
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.214
Queue Time
00:00.311
Run Time
00:00.005
Inserted
2h ago
Scheduled
2h ago
Completed
—
Cancelled
—
Discarded
2h ago
Args
%{
"account_id" => "75754",
"data" => %{
"account_insight_agent_id" => "effcd05c-63db-4e99-8ee7-5fc8a77c3535",
"insights" => [
%{
"action_plan" => "Update the published pin copy so the sentence reads naturally in English. Replace **\"evaluat\"** with **\"evaluate\"** and republish after review.",
"actions" => [],
"cta_text" => "Review live pin",
"entity_id" => "ac802369-fbdb-4e1b-bc9b-020d168c4b1a",
"entity_type" => "pin",
"expected_impact" => "Removes a visible spelling mistake from a live help experience and improves trust in in-product guidance.",
"finding" => "The live experience **production time registration** contains a likely typo in its published copy:\n\n- **\"evaluat\"** → likely should be **\"evaluate\"**\n\nReview it here: [production time registration](https://studio.appcues.com/pins/ac802369-fbdb-4e1b-bc9b-020d168c4b1a/analytics).",
"outcomes" => ["engagement"],
"priority" => "high",
"title" => "Live pin has a typo in production-time copy",
"type" => "issue"
},
%{
"action_plan" => "Correct the phrase to **\"as needed\"** so the instruction reads cleanly and professionally for end users.",
"actions" => [],
"cta_text" => "Review live pin",
"entity_id" => "7df1b7a1-6968-4ef3-842f-ac7b95356f42",
"entity_type" => "pin",
"expected_impact" => "Improves readability and polish in a customer-facing financial settings explanation.",
"finding" => "The live experience **quotation currencies** appears to have a typo in the published text:\n\n- **\"as neede\"** → likely should be **\"as needed\"**\n\nReview it here: [quotation currencies](https://studio.appcues.com/pins/7df1b7a1-6968-4ef3-842f-ac7b95356f42/analytics).",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "Quotation currencies pin includes a misspelled word",
"type" => "issue"
},
%{
"action_plan" => "Update that tooltip heading/body copy to **\"Assess reliability\"**. Because this is a live pin, it’s worth reviewing the surrounding Reliability text at the same time for consistency.",
"actions" => [],
"cta_text" => "Review reliability tooltip",
"entity_id" => "4f2d81bb-689c-4633-9d42-02ac502e4fa5",
"entity_type" => "pin",
"expected_impact" => "Improves clarity in a high-visibility settings tour and reduces friction for users learning the feature.",
"finding" => "In the live experience **VirtualFactory_settings**, the **Reliability** tooltip contains a likely typo:\n\n- **\"Asses reliability\"** → likely should be **\"Assess reliability\"**\n\nReview it here: [VirtualFactory_settings](https://studio.appcues.com/pins/4f2d81bb-689c-4633-9d42-02ac502e4fa5/analytics).",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "VirtualFactory settings pin says 'Asses' instead of 'Assess'",
"type" => "issue"
},
%{
"action_plan" => "Replace **\"sychronization\"** with **\"synchronization\"** in the published pin copy. Since this experience covers integrations, clean spelling is especially important for technical credibility.",
"actions" => [],
"cta_text" => "Review integration copy",
"entity_id" => "c98ffc44-5d76-4b02-9207-8b5704475c3e",
"entity_type" => "pin",
"expected_impact" => "Makes technical guidance more polished and easier to trust for admins configuring integrations.",
"finding" => "The live experience **Document_integration_settings** includes a likely typo in the Edge Connector helper copy:\n\n- **\"sychronization\"** → likely should be **\"synchronization\"**\n\nReview it here: [Document_integration_settings](https://studio.appcues.com/pins/c98ffc44-5d76-4b02-9207-8b5704475c3e/analytics).",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "Document integration pin has a synchronization typo",
"type" => "issue"
}
]
},
"notification_id" => "de020a94-8e17-4b0f-befd-6a65ff0a02f8",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777558907052239, "structured" => true}
Errors
Attempt 5—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4