25370695
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.109
Queue Time
00:00.268
Run Time
00:00.005
Inserted
59m ago
Scheduled
58m ago
Completed
—
Cancelled
—
Discarded
58m ago
Args
%{
"account_id" => "145437",
"data" => %{
"account_insight_agent_id" => "4fa5c16e-73f7-4730-a4c8-c91e2e36eaa6",
"insights" => [
%{
"action_plan" => "The first 10 properties have quick-action buttons to hide them individually. The remaining 3 properties (_experience_dismissed_ae302fef-fee2-4cec-8c5a-b99c34659a51, _experience_dismissed_c0e0839a-bf1d-4266-823c-4d2dbbed0a48, _experience_dismissed_e89a0919-693b-4be5-9b46-d180645f3893) can be hidden through Captain AI — ask it to hide them by name — or updated manually in the segment builder UI. Hiding is non-destructive — property data is retained and any property can be made visible again at any time.",
"actions" => [
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_do-you-plan-to-attend-any-banking-conference-in-2025' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_do-you-plan-to-attend-any-banking-conference-in-2025",
"undo_prompt" => "Update user property '_appcuesForm_do-you-plan-to-attend-any-banking-conference-in-2025' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_tell-us-what-you-think-of-this-new-feature' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_tell-us-what-you-think-of-this-new-feature",
"undo_prompt" => "Update user property '_appcuesForm_tell-us-what-you-think-of-this-new-feature' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_textarea-4a9667c5-d0b1-44b7-81c9-a583dd349b8e' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_textarea-4a9667c5-d0b1-44b7-81c9-a583dd349b8e",
"undo_prompt" => "Update user property '_appcuesForm_textarea-4a9667c5-d0b1-44b7-81c9-a583dd349b8e' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_what-do-you-think-of-these-new-features' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_what-do-you-think-of-these-new-features",
"undo_prompt" => "Update user property '_appcuesForm_what-do-you-think-of-these-new-features' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_what-do-you-think-of-this-new-feature' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_what-do-you-think-of-this-new-feature",
"undo_prompt" => "Update user property '_appcuesForm_what-do-you-think-of-this-new-feature' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_10f526dd-630c-416a-9c3c-95faedcad5a4' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_10f526dd-630c-416a-9c3c-95faedcad5a4",
"undo_prompt" => "Update user property '_experience_dismissed_10f526dd-630c-416a-9c3c-95faedcad5a4' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_20105d74-8cc5-42e3-9dc7-ae464766e9a8' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_20105d74-8cc5-42e3-9dc7-ae464766e9a8",
"undo_prompt" => "Update user property '_experience_dismissed_20105d74-8cc5-42e3-9dc7-ae464766e9a8' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_6423ea6f-ce3e-4de8-b457-999c07e5fb95' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_6423ea6f-ce3e-4de8-b457-999c07e5fb95",
"undo_prompt" => "Update user property '_experience_dismissed_6423ea6f-ce3e-4de8-b457-999c07e5fb95' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_8bc1f0da-6e94-43cd-b3ec-7f240c8458ee' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_8bc1f0da-6e94-43cd-b3ec-7f240c8458ee",
"undo_prompt" => "Update user property '_experience_dismissed_8bc1f0da-6e94-43cd-b3ec-7f240c8458ee' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_9e7a6d22-42fc-4462-af1e-f9475feb53b7' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_9e7a6d22-42fc-4462-af1e-f9475feb53b7",
"undo_prompt" => "Update user property '_experience_dismissed_9e7a6d22-42fc-4462-af1e-f9475feb53b7' and set show_in_ui to true."
}
],
"cta_text" => nil,
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Cleaner segment builder with only active properties",
"finding" => "Found 13 stale user properties that are visible, not auto-tracked, and not used by any experience.\n\nLast seen > 90 days ago:\n\n_appcuesForm_do-you-plan-to-attend-any-banking-conference-in-2025 - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_do-you-plan-to-attend-any-banking-conference-in-2025)\n\n_appcuesForm_tell-us-what-you-think-of-this-new-feature - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_tell-us-what-you-think-of-this-new-feature)\n\n_appcuesForm_textarea-4a9667c5-d0b1-44b7-81c9-a583dd349b8e - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_textarea-4a9667c5-d0b1-44b7-81c9-a583dd349b8e)\n\n_appcuesForm_what-do-you-think-of-these-new-features - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_what-do-you-think-of-these-new-features)\n\n_appcuesForm_what-do-you-think-of-this-new-feature - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_what-do-you-think-of-this-new-feature)\n\n_experience_dismissed_20105d74-8cc5-42e3-9dc7-ae464766e9a8 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_20105d74-8cc5-42e3-9dc7-ae464766e9a8)\n\n_experience_dismissed_6423ea6f-ce3e-4de8-b457-999c07e5fb95 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_6423ea6f-ce3e-4de8-b457-999c07e5fb95)\n\n_experience_dismissed_8bc1f0da-6e94-43cd-b3ec-7f240c8458ee - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_8bc1f0da-6e94-43cd-b3ec-7f240c8458ee)\n\n_experience_dismissed_9e7a6d22-42fc-4462-af1e-f9475feb53b7 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_9e7a6d22-42fc-4462-af1e-f9475feb53b7)\n\n_experience_dismissed_ae302fef-fee2-4cec-8c5a-b99c34659a51 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_ae302fef-fee2-4cec-8c5a-b99c34659a51)\n\n_experience_dismissed_c0e0839a-bf1d-4266-823c-4d2dbbed0a48 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_c0e0839a-bf1d-4266-823c-4d2dbbed0a48)\n\n_experience_dismissed_e89a0919-693b-4be5-9b46-d180645f3893 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_e89a0919-693b-4be5-9b46-d180645f3893)\n\nLast seen 30–60 days ago:\n\n_experience_dismissed_10f526dd-630c-416a-9c3c-95faedcad5a4 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_10f526dd-630c-416a-9c3c-95faedcad5a4)",
"outcomes" => [],
"priority" => "high",
"title" => "Found 13 stale user properties to hide",
"type" => "opportunity"
}
]
},
"notification_id" => "9a193172-cd59-4c97-a135-3c9015ae9e8b",
"workflow_key" => "insight-opportunity-added"
}
Meta
%{"orig_scheduled_at" => 1777558975198670, "structured" => true}
Errors
Attempt 5—58m ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—58m ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—58m ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—59m ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—59m ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4