25370698
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.214
Queue Time
00:00.252
Run Time
00:00.005
Inserted
15h ago
Scheduled
15h ago
Completed
—
Cancelled
—
Discarded
15h ago
Args
%{
"account_id" => "209292",
"data" => %{
"account_insight_agent_id" => "4dd35e47-4b4f-4df9-8c6c-048ae1681a8b",
"insights" => [
%{
"action_plan" => "Update the published copy in this flow to replace **\"Quanlité\"** with **\"Qualité\"**. After updating, review the surrounding pricing copy once more for consistency across the printed and digital package descriptions.",
"actions" => [],
"cta_text" => "Review typo",
"entity_id" => "3d3e4df4-9c98-4835-866c-9f70dca7c142",
"entity_type" => "flow",
"expected_impact" => "Removes a visible spelling error from a live offer flow, improving trust and polish at a decision point tied to conversion.",
"finding" => "I reviewed the live experience [Présentation Offre](https://studio.appcues.com/mobile/flows/3d3e4df4-9c98-4835-866c-9f70dca7c142/analytics) and found a clear typo in the French copy:\n\n- **\"PDF Haute Quanlité\"**\n\nSuggested correction:\n\n- **\"PDF Haute Qualité\"**",
"outcomes" => ["conversion", "engagement"],
"priority" => "high",
"title" => "Live pricing flow includes a clear French typo",
"type" => "issue"
},
%{
"action_plan" => "Review this flow’s French copy and normalize accent usage where appropriate. If the brand intentionally omits accents in UI copy, keep it consistent; otherwise update these strings to standard French spelling.",
"actions" => [],
"cta_text" => "Review copy",
"entity_id" => "314a8f63-dda4-4c40-8d34-cb9c26a57524",
"entity_type" => "flow",
"expected_impact" => "Improves language quality and professionalism in a live instructional flow, especially for French-speaking users during creation flows.",
"finding" => "In the live experience [Guide Creation Moment](https://studio.appcues.com/mobile/flows/314a8f63-dda4-4c40-8d34-cb9c26a57524/analytics), the copy appears to use French without accents in places where they would normally be expected:\n\n- **\"Edition d'un souvenir\"** → likely **\"Édition d'un souvenir\"**\n- **\"Ecris quelques mots pour faire revivre ce moment.\"** → likely **\"Écris quelques mots pour faire revivre ce moment.\"**\n\nThese look like typographic issues rather than locale-specific wording differences.",
"outcomes" => ["activation", "engagement"],
"priority" => "medium",
"title" => "Onboarding guide has likely French accenting errors",
"type" => "issue"
},
%{
"action_plan" => "Fix the English localization in this live flow and do a quick pass on the rest of the English strings in the same experience to catch similar translation artifacts.",
"actions" => [],
"cta_text" => "Review typo",
"entity_id" => "953325b6-ef4b-4b26-a795-f51f7055150a",
"entity_type" => "flow",
"expected_impact" => "Cleans up a live monetization message, which should reduce friction and make the CTA feel more credible to English-speaking users.",
"finding" => "In the live experience [Personnalisation Parcours Payant 4](https://studio.appcues.com/mobile/flows/953325b6-ef4b-4b26-a795-f51f7055150a/analytics), the English localization contains a clear copy error:\n\n- **\"Activate your free 1-month trial now and to start tracing your story.\"**\n\nSuggested correction:\n\n- **\"Activate your free 1-month trial now to start tracing your story.\"**",
"outcomes" => ["conversion", "engagement"],
"priority" => "high",
"title" => "Live paywall flow has a broken English sentence",
"type" => "issue"
}
]
},
"notification_id" => "429026ca-787e-473d-9859-f40ae61cac89",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777558990781748, "structured" => true}
Errors
Attempt 5—15h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—15h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—15h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—15h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—15h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4